4gadgets.co.ukReviews 

14,908
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of the products, often noting that items appear brand new or even better than expected for their grading. Many appreciate the competitive pricing, finding good deals and higher trade-in offers compared to other places. The delivery service is frequently highlighted for its speed, efficiency, and clear communication regarding postage and tracking. However, some customers also noted issues with product condition not matching the description, such as receiving phones with unexpected scratches, dents, or even a completely flat battery. A few other people also felt that the delivery service did not meet expectations, with instances of delayed delivery or being charged for premium services that were not provided. There were also mentions of receiving the wrong phone model or experiencing issues with trade-in offers being significantly lowered due to alleged non-existent problems.

What people talk about most

Product

People report positive experiences with product, often noting that items, especially phones, arrive in... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently receiving phones in excellent or... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and prompt delivery... See more

Service

Consumers find service to be positive, with many reviewers describing it as exceptional, excellent, and... See more

Price

Customers consistently note positive experiences with price, often finding clear, competitive, and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(14,908)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

S23 ultra

Recently ordered 2 phomes S23 Ultra one suppose "pristine" described as good as brand new but opposite had big marks top and sides and bottom ports, charging full dust, glue.
Second one suppose "Excellent" but has dint at top and camera lens had scratches.

I've been very old customer 4gadets years in past phones that ordered were as description but now 4gadets service soo poor.
Am so dissappointed with them.
Although they did agree refund phones am still very unhappy service.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Faulty untested phone supplied

Faulty untested phone supplied. Refusal to send replacement while I still had old phone to do a transfer of my data; insisted on old phone back first. I will never spend money with this company again.

Edit: I posted the faulty phone back 11 days ago; I have not even had an acknowledgement, let alone a replacement phone. Shysters.

Update: I got suckered into buying again from 4gadgets. I thought I was buying from Back Market, but they bought the phone from 4gadgets. Of course, it turned up without a SIM tray. Useless twits (that's twits with an a).

February 7, 2026
Rated 5 out of 5 stars

This has been my fith phone over the…

This has been my fith phone over the yearsall have been as adverts pristine,no complaints from here.

April 7, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

We thank you for your repeat custom Peter. It means a great deal to us.
Kind regards
4gadgets

Rated 5 out of 5 stars

Great company to order from

Great service and as described phone. Best price and best condition available, had it for 2 months and running smoothly. Delivery prompt

March 6, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review. We are glad you are happy with your purchase.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great value

Great value, speedy delivery and phone condition actually better than described.

March 30, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Sceptical at first

I have had a bad experience with sellers of refurbished phone......I decided to try 4gadgets uk after looking at their reviews. And honestly, the price is fair and the product good. The battery life of the phones I have bought from them is good. It might look like their prices are a bit high but trust me, you will get value for their money. I will sure use them.again and again!

March 28, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you so much for your kind review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - diagnosed and repaired my apple iphone in less than hour.
Reasonable prices- very friendly

April 9, 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your kind feedback.

Kind regards
4gadgets

Rated 5 out of 5 stars

Trustworthy company

Trustworthy company. Good price, honest listings, efficient delivery. Bought a refurbished phone from them 6 years ago and it lasted, well, 6 years of heavy usage.

March 25, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review Rosie.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent service and Pristine product…

Excellent service and Pristine product from 4 Gadgets whom I have been purchasing mobile phones from for past 8 years. Poor delivery service from DPD.

March 25, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Keith,

Thank you for your return custom, it means a great deal to us.

We apologise on behalf of the courier.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great phone even with low grade

Very smooth it feels like a fresh phone no lag great price fast delivery no scratches and just overall really good camera quality is amazing
Battery life is decent

March 21, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Tahir,

WE are glad to hear that you are happy with your purchase.

Kind ergards
4gadgets

Rated 5 out of 5 stars

Received a quote for an old tablet and…

Received a quote for an old tablet and was sent out a prepaid return package. 4 days later I recieved my money via same day bank transfer. Excellent service.

April 2, 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for using our Trade In Service.

Kind regards
4gadgets

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with 4 Gadgets. I sent my phone in good condition for sale, but when they assessed it, they claimed the camera lens was damaged — something that was not an issue before sending.

It feels like the device was either mishandled or intentionally devalued, as camera lens repairs are relatively cheap, yet they used this to significantly lower the offer price. This raises serious concerns about their inspection process and fairness.

I would strongly advise others to take detailed photos and videos of their device before sending and be cautious when dealing with them. Based on my experience, I would not trust this company with my devices again.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Easy order and quick delivery

Easy order and quick delivery. Phone is perfect condition

March 15, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and taking the time to leave a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Ordered an S23 Ultra in fair condition

Ordered an S23 Ultra in fair condition. It was flawless and it surpassed my expectations. Really really impressed and super happy with my purchase!!

March 14, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

So glad to hear that you are pleased with your handset.

Kind regards
4gadgets

Rated 5 out of 5 stars

Happy with refurbished phone purchase

Bought a Samsung S22 in "good" condition for a good price. It was delivered quickly, in excellent condition, and with 95% battery health, so very happy.

March 14, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great Experience

Excellent, they gave me a good price for my phone, sent me the return package next day, I posted it back to them, they kept in touch with me when my phone took ages to get there. Let me know when it arrived and was paid very quickly. So a great experience on the whole.

March 23, 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for using our Trade In service, we hope you use us again in the future.

Kind regards
4gadgets

Rated 5 out of 5 stars

I very recently upgraded my samsung…

I very recently upgraded my samsung galaxy note 20 ultra to a galaxy s24 ultra and my budget for this purchase was fixed at more then £600. It was also important to me to have plenty of on board storage so I went for 512gb. The phone arrived after 3 days of placing the order and its in pristine condition with no sign of a mark anywhere as advertised. In addition I have also invested in a screen protector as well as 2 cases. So thank you for a very speedy service.

March 14, 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and review.

Kind regards
4gadgets

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