4gadgets.co.ukReviews 

14,908
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of the products, often noting that items appear brand new or even better than expected for their grading. Many appreciate the competitive pricing, finding good deals and higher trade-in offers compared to other places. The delivery service is frequently highlighted for its speed, efficiency, and clear communication regarding postage and tracking. However, some customers also noted issues with product condition not matching the description, such as receiving phones with unexpected scratches, dents, or even a completely flat battery. A few other people also felt that the delivery service did not meet expectations, with instances of delayed delivery or being charged for premium services that were not provided. There were also mentions of receiving the wrong phone model or experiencing issues with trade-in offers being significantly lowered due to alleged non-existent problems.

What people talk about most

Product

People report positive experiences with product, often noting that items, especially phones, arrive in... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently receiving phones in excellent or... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and prompt delivery... See more

Service

Consumers find service to be positive, with many reviewers describing it as exceptional, excellent, and... See more

Price

Customers consistently note positive experiences with price, often finding clear, competitive, and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(14,908)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The phone was good

The phone was good, though it didn't match the description when I purchased it.

January 5, 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Susan, thank you for your review. Please provide some images to sales@4gadgets.co.uk and we can assist.

Kind regards
4gadgets

Rated 5 out of 5 stars

First time purchase

I was a little unsure at first buying a used phone of the internet. However after reading previous reviews I decided to purchase one for my partner. It arrived within 48 hours and was exactly as stated. Excellent condition and flawless. Would definitely buy again and recommend to any prospective customers

December 11, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your lovely review Michael.

We are so happy to hear that you are pleased with your purchase.

Happy new Year!

Kind regards
4gadgets

Rated 5 out of 5 stars

Great phone arrived quickly

Phone arrived really quickly and was really good quality, no scratches or marks despite being the lowest quality choice

December 6, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

We are glad to hear that you are happy with your device. Thank you for leaving a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Yet another fabulous 4Gadets experience & …

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up to date charger cable supplied with No fuss! Julia sorted it out as always. Huge thanks to you all at 4 Gadgets for being so reliable, efficient , honest and full of integrity for your loyal and new customers.Have a lovely Xmas. Celia

December 9, 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Celia,

Thank you so much for your lovely review.

We really appreciate your custom over the years.

Have a lovely Christmas.

Kind regards
Julia
4gadgets

Rated 5 out of 5 stars

Happy Returning Customer

No Dramas
Great price.
Next day.
As described.

This is the third phone I've bought over the years for myself/ family.
I didn't bother looking anywhere else and risk pinning the tail on a donkey of a company.

Foolishly I bought a phone from another supplier years ago.
It was pre-owned but not originally from the UK.
Consequently
No updates, no S/W patches
Not happy

October 31, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Chris, thank you for your return custom. It means a lot! We appreciate you taking the time to leave us a review. If you do experience any issues in the future, please contact our friendly CS Team for assistance. Have a great day!
Kind regards
4gadgets

Rated 5 out of 5 stars

Good reputable seller

Service was excellent and I am overall very satisfied with my purchase. I bought a phone in excellent condition and that’s what I received. There is a small scratch at the top of the screen but only visible when looking for it. Rest of the phone looks untouched. Battery health was 89% which if I’m nit picking I would like to be a little higher but that’s the gamble you take when buying refurb phones. Overall the company is fantastic and I would recommend to anyone in the market for refurbished tech.

October 28, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Harry,

Thank you for your lovely review.

Have a good day!

Kind regards
4gadgets

Rated 5 out of 5 stars

Must consider seller

Phone was indeed pristine full battery life when checked. Appreciated the 24 hour tracked delivery. All at an attractive price.

October 27, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order, we appreciate your custom.

Have a great day!

Kind regards
4gadgets

Rated 5 out of 5 stars

Phone chosen

Phone chosen, phone ordered, phone arrived promptly all working with no issues no problems

October 20, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Many thanks for your order Robert!

Kind regards
4gadgets

Rated 5 out of 5 stars

Very quick delivery and great condition

Very very quick for a phone delivery. UK based and fair condition is a lot better than you think! Didn't need to use the 14 day return because screens were immaculate and only damage was 2 tiny chips on the hinge. 100% battery health and works like new. For fair condition thats pretty great. Good refurb!

October 6, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Owen,

Many thanks for your lovely review. We are glad to hear that you are happy with your purchase.

Kind regards
4gadgets

Rated 2 out of 5 stars

I bought a Samsung Galaxy Z Fold 6 on…

I bought a Samsung Galaxy Z Fold 6 on Monday, and it arrived very quickly. I selected the “Good” condition option on Back Market, but the phone arrived looking dirty around the frame, with some glue-like residue and a dent on the body. This is my third purchase from Back Market, and I have never received a phone in such poor condition before. The device was sent by 4Gadgets. I have already requested a return and refund. I also tried to order another Samsung Z Fold 6 from Back Market, but when I noticed that the seller was again 4Gadgets, I immediately cancelled the order. I didn’t expect a phone listed as “Good” condition to arrive looking worse than “Fair.” condition

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic First Experience with 4Gadgets

Ordered the Samsung A55 on Monday and was genuinely impressed when it arrived—looked absolutely brand new, with no marks or blemishes.

I hadn’t received any order confirmation due to the global internet outage (which I wasn’t aware of), so I was a bit anxious, especially as it was my first time ordering from 4Gadgets. I reached out via email and got an immediate response from Julia, who reassured me the phone would arrive by Wednesday. True to her word—it did!

Great service, great product. Will definitely recommend 4Gadgets to my mates!

October 21, 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Sidonie,

Thank you for your purchase and review. Glad we could resolve this for you.

Do not hesitate to contact us if you require assistance in the future.

Kind regards
Julia
4gadgets

Rated 5 out of 5 stars

Excellent quality and service

Phone quality exactly as described, Delighted with the purchase which arrived quickly.

October 8, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

That's great to hear James. Thank you for taking the time to leave a review.

Kind regards
4gadgets

Rated 3 out of 5 stars

Fairly good

Phone was nice but not as described when I bought it

October 4, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Jonathan,

Thank you for your review. Sorry to hear the device did not match your expectations. We can see you ordered a 'Fair' grade device. This is the lowest grade therefore cosmetic imperfections should be expected.

If you require further assistance, please contact us on: sales@4gadgets.co.uk.

Kind regards
4gadgets

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