Be careful when applying a discount code, it declines the first payment for absolutely no reason and then when you click to pay again it’s removed the discount code and they won’t refund you it. Very... See more
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Disgusting customer service! I returned 2 items and get a refund for only one, they tell me the item returned in a condition that does not meet the requirements outlined. No photo proof, no money bac... See more
Their customer service is extremely supportive and helpful. Despite the fact that the quality of clothing products they offer is excellent as well.
I just ordered the Lemon Knitted Short Sleeve Maxi Dress, and wanted to say how happy I am with the dress. The quality is great, the colour is beautiful. I wanted a stretchy dress that I could wear... See more
Company details
- Women's Clothing Store
- Clothing Store
- Couture Store
- Fashion Accessories Store
- Outerwear Store
- Swimwear Store
Information provided by various external sources
4th & Reckless is all about documenting those timeless moments - what you’re wearing, who you’re with and what you’re doing. It is for the women who are unafraid to take risks, who forge their own way and who chase their own success. At 4th & Reckless, we offer women’s clothing and footwear. It is our mission to design head to toe looks that inspire women to embrace their style in all aspects of life. We mix classic tailoring with key trend pieces. With numerous possibilities, it’s not about one look. It’s about how you style it.
Contact info
Manchester, United Kingdom
- customercare@4thandreckless.com
- www.4thandreckless.com
Reply from 4th & Reckless
Hi Rusudan,
Thank you for your review and sorry to hear you aren't happy with your experience💔
I can see a member of our customer care team informed you of a fraud risk, and provided you with a discount code so you could re order your items swiftly.
We appreciate your feedback.
Kind Regards,
4th and Reckless
The quality was not great
March 16, 2023
Reply from 4th & Reckless
Hi Ana,
Thank you for your review and sorry to hear you are not happy with your order💔
I can see someone from customer care has been in touch.
We really appreciate your feedback!
Kind Regards,
4th and Reckless x
Excellent clothing and superb customer…
Excellent clothing and superb customer service. Wouldn’t hesitate to use in the future
March 11, 2023
Reply from 4th & Reckless
Hey Jayne,
Thank you so much for your lovely review, the 4th and Reckless team will be so happy with your comments❤️
Kind Regards,
Katie
4th and Reckless
Delivered on time and product exactly…
Delivered on time and product exactly like the description
March 10, 2023
Reply from 4th & Reckless
Hey Pam,
Thank you so much for your lovely review, the 4th and Reckless team will be so happy with your comments❤️
Kind Regards,
Katie
4th and Reckless
amazing service to NZ
amazing service - it arrived in New Zealand from the UK in 10 days! & before something I ordered in NZ on the same day.... beautiful items & I'll definitely be ordering again! :)
March 7, 2023
Reply from 4th & Reckless
Hey Kirsti,
Thank you so much for your lovely review, the 4th and Reckless team will be so happy with your comments❤️
Kind Regards,
Katie
4th and Reckless xx
Rubbish cheap material
March 21, 2023
Reply from 4th & Reckless
Hi Charlotte,
Thank you for your review and sorry to hear you are not happy with your experience 💔
We pride ourselves on our quality and the value for money of our pieces so this is extremely disappointing to hear.
Someone from our CC team has contacted you about your experience separately & we hope you can continue shopping with us in the future x
Kind Regards,
4th and Reckless
Lovely clothes when they arrived so no…
Lovely clothes when they arrived so no issues there at all. The issue for me is with times and delivery:
1- my items were not dispatched until 8 days after I ordered. Delivery is advertised on your website as 3 working days. So for dispatch of goods to take almost 3x that time, it's clear there is zero chance of delivery being as advertised
2 - your choice of delivery company is notoriously poor. They were rubbish as hermes and remain rubbish as evri. My parcel was left at my door despite having a named neighbour in my bullding available to accept. He was in at the time- no attempt was made to deliver to my safe place. When dpd can let customers know stop by stop where they are, I'm not sure why you'd opt for a courier universally known as being terrible. I can only assume it saves you money
March 13, 2023
Reply from 4th & Reckless
Hi Vicky,
Thank you for your review and we are sorry to hear you aren't happy with your experience.
I can see a member of our customer care team responded to your query and explained the software issues effecting dispatch in our warehouse. We appreciate your patience with us while we had this fixed and had the backlog of orders cleared.
We really appreciate feedback like this and thank you for placing an order with us❤️
Kind Regards,
4th and Reckless
Cute coord but not petite friendly
It is very comfortable, spring/summer appropriate and would be a cute holiday outfit. However, not petite friendly I am 5'2 and was lowkey drowning. See through Jersey material which I am also not really a fan of. Returned sadly
March 13, 2023
Reply from 4th & Reckless
Hi Andrea,
Thank you for your review and sorry to hear you are not happy with the fit of your items💔
The sizes listed on our website are true to size, and we currently do not offer a petite size range just yet, however we do stock petite sizes on ASOS.
Kind Regards,
Katie,
4th and Reckless xx
Amazzzzing service and fantastic…
Amazzzzing service and fantastic delivery
Quality clothing at an affordable price
February 21, 2023
Reply from 4th & Reckless
Hi Pamela,
Thank you so much for your lovely review. The 4th & Reckless team will be so happy with your comments❤️
Kind Regards,
Katie
4th & Reckless
Order has not turned up yet and it’s…
Order has not turned up yet and it’s been 2 weeks. I appreciate delivery can have delays but not when you are told your order will be then sent for next day delivery and then hear nothing to then be told the item they no longer have 2 days later and then still hear nothing on where the order is and still waiting for it to arrive!
January 27, 2023
Reply from 4th & Reckless
Hi Hayley,
Thank you for your review and sorry you are not happy with your experience💔
Unfortunately sometimes items can't be located due to stock issues. This has been refunded so your order can be despatched.
Thank you for your patience with us, we really appreciate your feedback.
Kind Regards,
Customer Care
4th and Reckless
My delivery hasn’t arrived
My delivery hasn’t arrived. I haven’t received a dispatch email, where is my order?
January 26, 2023
Reply from 4th & Reckless
Hi Victoria,
So sorry you are experiencing issues with your order💔
Please contact customercare@4thandreckless.com with your query and a member of our team will be more than happy to help you with this x
Kind Regards,
Katie
4th and Reckless
Gorgeous jacket brilliant delivery
January 19, 2023
Reply from 4th & Reckless
Hey Nichola,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
I NEVER got my order.
December 10, 2022
Unprompted review
Reply from 4th & Reckless
Hey Maria,
Thank you for your review. Sorry that you are disappointed with your experience.
I can see a member of our customer care team has tried to contact you regarding this order, so it can be resolved effectively and quickly🤍
Your feedback is hugely appreciated!
Kind Regards
Katie
4th & Reckless
Fast delivery and amazing clothes…
Fast delivery and amazing clothes always a delight to open parcels and get my orders sales are excellent. Bought my niece lots of items for Xmas at a fraction of the price well done and thank you
December 9, 2022
Reply from 4th & Reckless
Hey Gerri,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Very impressed, thank you to the customer team!
Not one to usually write a review, but I was extremely impressed with the customer service from this company. Clothes were amazing quality and loved my order! Will definitely purchase from here again.
January 5, 2023
Unprompted review
Reply from 4th & Reckless
Hey Abi,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Reply from 4th & Reckless
Hey Janet,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Delievery took too long
On a more positive note, loved what I ordered and the jacket was exactly what I wanted. However I ordered on the 18th December and got my parcel on the 11th january, which is way too long of delievery time within EU countries. During the process both carrier and customer care were a little unhelpful and couldnt give me any real feedback on why my order was taking so long.
December 18, 2022
Unprompted review
Reply from 4th & Reckless
Hi Mariana,
Thank you for your order! We are so pleased you love your items❤️
Apologies for the delayed delivery. I can see a member of our dedicated customer care team contacted the carrier for you and this was successfully delivered 2 days later.
Your feedback is hugely appreciated!
Kindest Regards,
Katie
4th & Reckless
Such great quality and reasonably…
Such great quality and reasonably priced garments. Love everything I ordered and true to size.
December 27, 2022
Reply from 4th & Reckless
Hey Natalie,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
Reply from 4th & Reckless
Hey Jayne,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
The quality of the clothing
The quality of the clothing, exceptional. The style and fabric content is one of the main factors I look for. I have been surprisingly impressed.
December 29, 2022
Reply from 4th & Reckless
Hey Audrey,
Thank you so much for your lovely review! The 4th & Reckless team will be so happy with your comments. ❤️
Kindest Regards,
Katie
4th & Reckless
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