Absolutely awful customer service - would not respond to messages until threatened them with opening a dispute case on Paypal. Use the returns service they recommend and insist you use - only... See more
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See what reviewers are saying
Hey, never purchased anything from you before & just want to say what an absolute pleasure it’s been. Found you via Google shopping searching for snake swoosh AF1’s ... (my BF loved them so much he go... See more
Great customer service outta the UK had issues ordering , problems were noticed by customer service to not convert euros to US dollar but that wasn't the issue . My bank stopped transaction because o... See more
Company replied
Just bought new pair of sneakers of u guys found ure website by accident looking for puma jamming got them within 2 days and got for £70.00 cheaper than anywhere else, look forward to using u again i... See more
Company details
Information provided by various external sources
5 Pointz was founded in 2004 in Bristol (UK) as a bricks and mortar store with our online store launching shortly afterwards. We supply a large range from top Streetwear and Sportswear brands from around the world including: Nike, Nike Air Jordan, Reebok, Adidas Originals, Puma, Huf, Champion, Nanamica, Wood Wood, Saucony, Columbia, Napapijri, Carhartt, and much more.
Contact info
18 Nelson Street, BS1 2LE, Bristol, United States
- 011 7945 0555
- info@5pointz.co.uk
- www.5pointz.co.uk
4.1
Great
867 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shipment is very fast.
October 18, 2017
Unprompted review
Great customer service
October 18, 2017
Unprompted review
The checkout is simple and straight …
The checkout is simple and straight forward
October 15, 2017
Unprompted review
Really good to deal with
Really good to deal with, fast delivery and good communications.
October 13, 2017
Unprompted review
Great store, great service!
easily one of the best streetwear stores in the UK if not Europe! fast, efficient and professional service
October 13, 2017
Unprompted review
perfectly one time
October 11, 2017
Unprompted review
First time ordering and will definitely …
First time ordering and will definitely order again. Processing and delivery times were very quick and a personal touch was including a hand written note detailing the care and washing instructions for the item i ordered. This was very much appreciated and makes a big difference.
October 11, 2017
Unprompted review
Very fast and professional company
October 10, 2017
Unprompted review
Brilliant customer service
Brilliant customer service. Ordered online had to make a couple changes, the help was swift, friendly and got the job done.. 5Stars
October 9, 2017
Unprompted review
Placed my order with no problem
Placed my order with no problem.
Received my order with no problem, will use this company again.
October 6, 2017
Unprompted review
10 deep snapback …
The product I ordered was a SnapBack cap. The package arrived flat, the cap had creases all over and was covered in dust.
October 6, 2017
Unprompted review
Fantastic place to shop
Fast delivery! Excellent customer service! I highly recommend 5 pointz.
October 4, 2017
Unprompted review
Excellent service regular updates on …
Excellent service regular updates on delivery times will deffo use again.
Brilliant 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
October 4, 2017
Unprompted review
Great price and very quick delivery
Great price and very quick delivery.
Spot on !!
October 4, 2017
Unprompted review
Legendary products and customer service
October 2, 2017
Unprompted review
Excellent store!
Fast delivery! Excellent line of products! Wish I lived closer to the store! 5/5 from me!
September 30, 2017
Unprompted review
Next day delivery as promised arrived …
Next day delivery as promised arrived on time and i was happy about that! Only thing is when opening my "new" jacket from them it had a weird smell to it as if it had been left in their stockroom for ages the bag was open so no protective seal, and also the velcro on the wrists and chest had strings in them as if to say its been tampered with before hand, apart from that everything else is fine
September 29, 2017
Unprompted review
Very fast delivery and process
Very fast delivery and process. First time buyer too.
September 27, 2017
Unprompted review
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