Absolutely awful customer service - would not respond to messages until threatened them with opening a dispute case on Paypal. Use the returns service they recommend and insist you use - only... See more
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See what reviewers are saying
Hey, never purchased anything from you before & just want to say what an absolute pleasure it’s been. Found you via Google shopping searching for snake swoosh AF1’s ... (my BF loved them so much he go... See more
Great customer service outta the UK had issues ordering , problems were noticed by customer service to not convert euros to US dollar but that wasn't the issue . My bank stopped transaction because o... See more
Company replied
Just bought new pair of sneakers of u guys found ure website by accident looking for puma jamming got them within 2 days and got for £70.00 cheaper than anywhere else, look forward to using u again i... See more
Company details
Information provided by various external sources
5 Pointz was founded in 2004 in Bristol (UK) as a bricks and mortar store with our online store launching shortly afterwards. We supply a large range from top Streetwear and Sportswear brands from around the world including: Nike, Nike Air Jordan, Reebok, Adidas Originals, Puma, Huf, Champion, Nanamica, Wood Wood, Saucony, Columbia, Napapijri, Carhartt, and much more.
Contact info
18 Nelson Street, BS1 2LE, Bristol, United States
- 011 7945 0555
- info@5pointz.co.uk
- www.5pointz.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Flexible delivery
Flexible delivery, best service for online shopping I have recieved
Ordered on Thursday morning for next …
Ordered on Thursday morning for next day and never appeared so wasn't looking on top form with my new threads still hasn't appeared at my door yet. Appalling delivery for the DPD boys when I paid for next day ya bums
Amazing products
Amazing products, always so happy with what I buy from here. Really good communication and my delivery arrived really fast and brilliantly packaged, thank you so much!
5 Pointz gets 5 stars!
Simple check out process, fair pricing and fast delivery.
No Complaints!
Well Played
Good clear website and products easy to order
Excellent communication throughout
Just one word Excellent
EXCELLENT FAST SERVICE AS DESCRIBED NO …
EXCELLENT FAST SERVICE AS DESCRIBED NO PROBLEMS WOULD USE AGAIN
Quick delivery
Ordered some Karhu trainers in the UK and the delivery arrived within 2 days. No problems at all.
Easy to order on line and came next day.
I would highly recommend
I would highly recommend, dispatch of my sneakers was within 24 hours and great status emails. Reasonable international shipping rates.
Excellent service again
Excellent service again, delivery very quick!!
Great service every time
Excellent products
Excellent products, fantastic buying process, sturdy (and stylish) packaging.
Excellent shop to buy from
Excellent shop to buy from, will definitely shop there again.
The fast next day delivery was really …
The fast next day delivery was really good and the packaging was of good quality, I ordered a pair of trainers and I always keep the box, so for me the fact they arrived in perfect condition and the box wasn't crushed at all in its travel made me just as Happy.
excellent on everything!!
Very good site very easy and good …
Very good site very easy and good delivery very prompt . Will definitely be using 5 points again .
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