Absolutly 100% service. Tabz could not have done more, she was so helpfull. Also the technical department very good at helping set up.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
switched over to 5 tel from take payments as the rate was alot better and saved us fortune each month, kevin came down to do the switch over and set up all our new card machines, kevin showed all the... See more
I'm normally sceptical about people coming round to my place of business trying to offer me cheaper card payment services, but, Peter came to see me and I could tell instantly that this was different... See more
Changed to 5tel as the comapany i was with kept increasing prices and i was getting PCI fines. I managed to save a massive amount monthly, kevin came down and set up the new machine, he also helped m... See more
Company details
Written by the company
"5Tel provides payment processing solutions for every type of business industry. We help you grow your business and boost your profits by making the payments quick, easy, secure and affordable. We bring a range of card machines and online payment gateways to suit your unique business needs." We help you grow your business and boost your profits by making the payments quick, easy, secure and affordable. We bring a range of card machines and online payment gateways to suit your unique business needs. Compared to other card machine processors, 5Tel offers a solution that is too good to refuse. As standard we provide you with a card machine that features all the latest technology. At 5Tel we aim to give you complete customer satisfaction by providing 24/7 customer service, complete guidance & training, advance technology, and affordable pricing for every business owner. We are proud to state that 5tel our acquiring bank are PCI DSS compliant.
Contact info
Bourne Court, Unit 7, IG8 8HD, Southend Road, United Kingdom
- 03333352020
- info@5tel.co.uk
- www.5tel.co.uk
Great Service
I have been very happy with 5Tel. They have been very helpful and always sorted out any queries or concerns I have had. After sale customer service has been excellent.
May 9, 2023
Reply from 5Tel
Thanks Pirashanthan, really appreciate the kind words and yes, definitely important to support independent businesses. Very happy to have you on board with 5Tel and support your card payments in your business.
Great service
We were approached to change our card provider by a very friendly Peter Walpole, excellent service form start to finish, very knowledgeable and saved us money on our card payments, very helpful and still available to help if we need it. Recommend!
May 4, 2023
Unprompted review
Reply from 5Tel
Thank you Ann, really appreciate the kind words and yes, definitely important to support independent businesses. Very happy to have you on board with 5Tel and support your card payments in your business.
I haven’t received my card machine
March 1, 2023
I had the pleasure of dealing with…
I had the pleasure of dealing with Kevin, to help sort out my terminal, he was extremely helpful and helped me sort out any issues I had with my terminal at the beginning. Would recommend him to anyone wanting to deal with someone who understands the frustration of trying to set up their terminal. 5 stars plus
February 1, 2023
Reply from 5Tel
Thank you Mary, really appreciate the kind words and yes, definitely important to support independent businesses. Very happy to have you on board with 5Tel and support your card payments in your business.
Vishal did an amazing job and I am…
Vishal did an amazing job and I am quite pleased with the service, highly recommend.
February 3, 2023
Great and smooth experience
Great and smooth experience, every step was explained in great detail and had help with every step, the whole process was carried out with ease and I couldn't have asked for more. I would 100% Recommend the service to others
December 16, 2022
Excellent company brilliant staff
Excellent company brilliant staff , very polite, went through everything step by step,
November 25, 2022
Reply from 5Tel
Many thanks for your feedback. Enjoy excellent service from us.
Rohit look after me and he is very good…
Rohit look after me and he is very good man he is the best
October 28, 2022
Very professional and quick service to…
Very professional and quick service to help us get set up so there was no interruption to our business trading. Highly recommend.
October 11, 2022
Amazing card machine and company
Changed to 5tel as the comapany i was with kept increasing prices and i was getting PCI fines.
I managed to save a massive amount monthly, kevin came down and set up the new machine, he also helped me complete my pci forms and even logged me into the online portal to view my statements..... amazing service, will highly recommend.
September 2, 2022
Unprompted review
Excellent service.
September 1, 2022
Unprompted review
My experience
The help I received off peter was perfect and all I needed to know,very helpful
August 15, 2022
cheapest card rates about by far!
switched over to 5 tel from take payments as the rate was alot better and saved us fortune each month, kevin came down to do the switch over and set up all our new card machines, kevin showed all the staff how to operate the card machines.
nothing was a problem he was happy to help and anwser any questions..
July 29, 2022
Unprompted review
Fantastic company and great pricing.
July 29, 2022
Thank you for your service from last…
Thank you for your service from last three years.
Just renewed my contract.
July 27, 2022
Great Service Good Prices
Thanks for providing a very competitive tariff and excellent personal service over the last few years. We wish you all the success and hope to enjoy this mutually beneficial relationship for many years to come.
June 9, 2020
Unprompted review
Many thanks for your service.
Many thanks for your service.
Keep it up.
October 14, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.