7 Continents Travel Ltd Reviews 

881
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the entire booking process is remarkably smooth, well-organized, and handled by helpful staff members who offer exceptional support from start to finish. People really appreciate the dedicated assistance provided for their trips, noting that agents remain polite, professional, and constantly available to answer any questions along the way. Some reviewers were not happy with the communication, mentioning frustrating difficulties when trying to resolve problems or address concerns. Other customers also noted that customer support became inadequate when unexpected changes occurred or when they needed fair resolutions for their travel arrangements.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient communication, smooth... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are cooperative, attentive,... See more

Booking process

Consumers find booking_process to be positive, highlighting smooth and hassle-free experiences supported by... See more

Holidays

Customers had positive experiences with holidays, expressing satisfaction and a willingness to travel with... See more

Customer service

Users describe positive interactions with customer service, highlighting brilliant assistance and follow-up... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service! Highly recommended. Brother Awan arranged a last minute umrah trip for me and my children during the Christmas holidays. He did a fantastic job arranging everything to our requirements... See more

Rated 5 out of 5 stars

We used 7 Continents Travel for Umrah during the month of August 2025. We a family of four went for 10 days. Shayan Bhai gave us a amazing package which included BA direct flight to Jeddah which i... See more

Company replied

Rated 5 out of 5 stars

I knew Samy from last year who had done my reservations last year for me as I had done my research well too This year I was pleasantly surprised that I called and got to speak to him immediately a... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve booked my Umrah package with Awan from 7 continents travel and he has always been so helpful and amazing. He knows exactly what I want and delivers without any issues. Aw... See more


Company details

  1. Travel Agency

Written by the company

7 Continents Travel Ltd is one of the largest travel organizations in the UK employing over 100 staff globally, in Wholesaling and Business Travel sectors. We are dealing our clients online and waiting for their call 24 hours a day, 7 days a week, and 365 days a year. We are also acknowledged as best traveling service providers among worldwide travelling community, our specialized traveling services along with best accommodation facilities are prime element of our professional goals. We are proud of our infatuation for travel, gratifying experiences and first class customer contentment by our unique traveling amenities. We also offer special air travel guide services for our esteemed clients and make them up to date concerning hottest offers of more than 150 airlines to save their money. ATOL protected Travel Agency.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

881 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(881)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Muhammed Saqib Shehzad

Muhammed Saqib Shehzad, providing great customer service, polite, respectful and very helpful. Always trying his best to help and give the best possible advice and options. Would recommend to all family and friends, one of the best, if not the best travel agents. Thank you brother for all the help.

March 26, 2023
Unprompted review
Rated 5 out of 5 stars

Service provided by Saqib Shehzad was…

Service provided by Saqib Shehzad was exceptional and his very helpful. My family and I are very excited to go umrah. pleased with the service and won't hesitate on contacting him again for future ventures. Would definitely recommend these Hajj and Umrah travel agents.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

Ticket

Hi,
I had a great Conversation with MR.SAQIB SHEHZAD. He was very helpful to find great offer and I will definitely recommend every one to speak to him regarding great offers.
It was my pleasure,he made my day.
Regards
Muhammad Imran khan

March 29, 2023
Unprompted review
Rated 4 out of 5 stars

Makkah tours

Thanks to 7Continentalstars company, Shoaib assist me very well, he helped with booking my umrah package in very good cost. I am happy with kind service through out the journey me and my husband had. Sohaib was updating us with all the service through my journey, he's a very hard working and helpful person. I'll definitely recommend him again for travel.
Well done Sohaib keep it up, May Allah give you more blessings in your work.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Last Minute Booking service…

We had to do a last minute emergency booking and Rimsha was amazing! Within a few hours we were able to secure a booking for the same day flight and she did everything in her power to secure a booking on the flight the same day for us from Manchester to London and then onwards to Islamabad. Always recommend this company they are so understanding, really efficient and helpful especially during time of need in an emergency to secure a booking. May you all be blessed and carry on providing this outstanding service.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service 5*

Great customer service quick simple and easy. The agent Waleed has always been very helpful courtesy calls and emails to ensure all is well an the travel plans are still in place. I received a message to remind me of all my travel info the day before departure and even the day before I returned. Great travel agents 5*

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

7 Continents Travels

The services provided by 7 Continents travels were amazing and they went above and beyond with everything. We had an such a smooth experience and transitioning from Medinah and Makkah. Five star hospitality throughout our stay at the two hotels. I will have to mention our agent Mr Ali Ahmad was absolutely amazing with his whole service and customer service. Any issues we had were resolved instantly and Ali was available whenever we needed him. We did occur an issue in Makkah for our stay but Ali was able to rectify and give us an amazing accommodation. Definitely recommend 7 Continents travels and Ali for anyone who is looking to go Umrah or Hajj. We thank Ali and his whole team at 7 Continents travels for making our Umrah journey a unforgettable and memorable experience.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

It is the best company i found in last…

It is the best company i found in last 10years.
They give me Really good price and very good stuff they are very helpful. Recently i book my umra package and its was very good price and hotle which one they recommend me is well good. And brother waleed make my umra package he is very kind person he help me so much. I really appreciate him and all team .

January 18, 2023
Unprompted review

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