7 Continents Travel Ltd Reviews 

881
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the entire booking process is remarkably smooth, well-organized, and handled by helpful staff members who offer exceptional support from start to finish. People really appreciate the dedicated assistance provided for their trips, noting that agents remain polite, professional, and constantly available to answer any questions along the way. Some reviewers were not happy with the communication, mentioning frustrating difficulties when trying to resolve problems or address concerns. Other customers also noted that customer support became inadequate when unexpected changes occurred or when they needed fair resolutions for their travel arrangements.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient communication, smooth... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are cooperative, attentive,... See more

Booking process

Consumers find booking_process to be positive, highlighting smooth and hassle-free experiences supported by... See more

Holidays

Customers had positive experiences with holidays, expressing satisfaction and a willingness to travel with... See more

Customer service

Users describe positive interactions with customer service, highlighting brilliant assistance and follow-up... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service! Highly recommended. Brother Awan arranged a last minute umrah trip for me and my children during the Christmas holidays. He did a fantastic job arranging everything to our requirements... See more

Rated 5 out of 5 stars

We used 7 Continents Travel for Umrah during the month of August 2025. We a family of four went for 10 days. Shayan Bhai gave us a amazing package which included BA direct flight to Jeddah which i... See more

Company replied

Rated 5 out of 5 stars

I knew Samy from last year who had done my reservations last year for me as I had done my research well too This year I was pleasantly surprised that I called and got to speak to him immediately a... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve booked my Umrah package with Awan from 7 continents travel and he has always been so helpful and amazing. He knows exactly what I want and delivers without any issues. Aw... See more


Company details

  1. Travel Agency

Written by the company

7 Continents Travel Ltd is one of the largest travel organizations in the UK employing over 100 staff globally, in Wholesaling and Business Travel sectors. We are dealing our clients online and waiting for their call 24 hours a day, 7 days a week, and 365 days a year. We are also acknowledged as best traveling service providers among worldwide travelling community, our specialized traveling services along with best accommodation facilities are prime element of our professional goals. We are proud of our infatuation for travel, gratifying experiences and first class customer contentment by our unique traveling amenities. We also offer special air travel guide services for our esteemed clients and make them up to date concerning hottest offers of more than 150 airlines to save their money. ATOL protected Travel Agency.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

881 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(881)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used 7 continents travels quite…

I have used 7 continents travels quite a few times over the years and each time had the pleasure of Waleed dealing with my case.
He has been a great help and very professional in sorting out the tickets and travel plans. He also follows up and rings with any flight time changes and enquires a few days before the flight to confirm all is well .. Dont know any other agent who does that.
Thanks Waleed

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Got a fantastic deal to saudi Arabia…

Got a fantastic deal to saudi Arabia yasir who got us the deal was excellent, his attitude and willingness to help us find the best deal was above and beyond. Asked him to change things all the time and he was very helpful and had a lot of patience.
Thankyou so much yasir.

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Booked a last minute trip for umrah in…

Booked a last minute trip for umrah in Ramadan with shohaib from 7 continents ltd. He was brilliant right from the start. He took care of everything from the start. From our visas to hotel, flights transport etc everything was taken care of so we could prepare out umrah journey with ease. He stayed in contact with us whilst we were there too to make sure we were looked after. Would 100% book with him again for next Ramadan inshallah. Anyone who is looking to book umrah trip hassle free and to have everything taken care of give shohaib from 7 continents travel a call you won’t be disappointed.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Iam rating this nice travel agency it…

Iam rating this nice travel agency it has nice staff undersanding you. I was this travel agency since last year. They bought me good tickets. I was dailling with Dylan or mudassar he is good man. I would refer any body like to get flying ticket anywhere in world.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

I'm delighted and much grateful with…

I'm delighted and much grateful with your customer service by name Aleem, he has been so wonderful to me, my family and my friends, for his good services fir the last two years, his friendly, nice approach, altitude, and reliable. if there's anything more than five stars, I would recommend it for him. I wish to recommend him for a managerial post. thank you

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience compared to other…

Great experience compared to other agencies! Annie has been beyond amazing! she has gone above and beyond to help me find my dream package for me and my parents.
i cannot wait to go now and all thanks to Annie i found the best price for hotels and flights - she looked at so many different days and filters to help which a lot of staff do not bother doing! and she was always super honest and quick to answer my questionss. Thanks Annie!

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Great friendly service

I didn't actually book through 7 Continents (change of plans). However, I spoke to Saif who was very knowledgable and gave some great advice.

Very competitive and clear communication too.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Annie has been so helpful from the very…

Annie has been so helpful from the very first call. She has helped me create my dream umrah package with a very good price within my budget. She was always on call when I needed to ask any questions and provided honest and reliable answers. And lastly very important she spent a long amount of time looking at different flights and different hotels across various dates to find the best price.

April 26, 2023
Unprompted review
Rated 1 out of 5 stars

Annie from Makkah Tours originally…

Annie from Makkah Tours originally added sahoor in Madinah and then requested more money for Sahoor to be included in Makkah. We paid more money but Annie cancelled Sahoor in Madinah in the process when it was originally added and paid for. They take more money and make false promises. Not happy.

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Hi my experience with 7 continents was…

Hi my experience with 7 continents was really amazing and satisfying. They really understand the needs of customer. I was so pleased with the service I received from Saqib Shehzad. Saqib was always beyond to help me find perfect solutions.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Hello  My review with 7 continent was so amaze ,most with the guy saqib he's an amazing and understanding guy tgat know how to satisfy his customer always .he always go out of his way to satisfy you

Hello 

My review with 7 continent was so amaze ,most with the guy saqib he's an amazing and understanding guy tgat know how to satisfy his customer always .he always go out of his way to satisfy you no matter what and as for me I we stick with him for any travel update and my family including my friends and relative. Thanks saqib for your support always under 7 continent. 

Kinds regards 

Wale

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks mohammad saqib shezad for…

Thanks mohammad saqib shezad for everything. You have been so helpful and patient with me. I have planned trips with you before as well and it has always been a pleasure to interact with you. Thank you very much for all your work.

April 3, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look