I’m very happy for ordering my engagement ring at 77 Diamonds. Mr. Raul was extremely helpful and guided me through the entire ordering process. He answered all my questions with patience and professi... See more
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The customer service was just perfect. Stefana guided me through all the steps to make me understand what was the best choice for my needs. She gave me all the info I needed to understand what... See more
Lee was very helpful when I was doubting which engagement ring to buy. He was very proactive and sent pictures from different angles and explain in detail the differences between the rings. Thank yo... See more
Amazing experience! The stone arrived safely , the packaging was so luxurios and amazing! The stone is beautiful and the whole website is so easy to explore! I would highly recommend
Company details
Written by the company
We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.
Contact info
Taunusturm, 60311, Frankfurt, Germany
- 496997546177
4.5
Excellent
31 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
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Very accommodating
Very accommodating, received great support from the sales consultant, excellent products and arrived on time
April 21, 2026
Unprompted review
Excellent quality rings
The service was great and fast. The rings were excellent quality and very affordable.
April 22, 2026
Thanks to 77D for explaining everything related diamonds and rings.
I’m very happy for ordering my engagement ring at 77 Diamonds. Mr. Raul was extremely helpful and guided me through the entire ordering process. He answered all my questions with patience and professionalism, which made the experience smooth and stress-free. I truly appreciate his support and would highly recommend 77 Diamonds.
April 7, 2026
Unprompted review
Great value for price
Great value for price, took a bit longer than expected to receive it via DHL, but was a worthwhile wait👰♀️
March 5, 2026
Unprompted review
Amazing experience
Amazing experience! The stone arrived safely , the packaging was so luxurios and amazing!
The stone is beautiful and the whole website is so easy to explore! I would highly recommend
February 27, 2026
Unprompted review
Top-Tier Advice and Beautiful Custom Jewelry
If you’re looking for knowledgeable advice when it comes to jewelry, this is exactly the right place. You’re warmly welcomed, and your wishes and preferences are truly listened to. From the very beginning, you feel that you’re in good hands. On top of that, the sheer variety of options is impressive. The ability to customize the jewelry is top notch. I can highly recommend it to everyone, and I was absolutely satisfied with Fannie as well. I’d be happy to come back anytime!
February 10, 2026
Unprompted review
Great location in the TaunusTurm
Great location in the TaunusTurm, friendly service, and knowledgeable advice. Very satisfied with the ring as the final result.
January 30, 2026
Unprompted review
Top quality and service
Quality of the jewelry is perfect, service provided by Clare is great, customization process is clear and straightforward. Recommended!
December 19, 2025
Unprompted review
Thanks, Tarek!
I had a great experience with 77 Diamonds, largely thanks to the outstanding customer service provided by Tarek Alawiye.
From the very beginning, Tarek was professional, responsive, and genuinely helpful. He took the time to explain everything clearly, answered all my questions patiently, and made sure I felt confident at every step of the process. Communication was smooth, transparent, and reassuring, which made a big difference for such an important purchase.
Overall, the service felt personal rather than transactional, and I truly appreciated the level of care and attention. I would definitely recommend 77 Diamonds, and especially Tarek, to anyone looking for a trustworthy and professional experience.
January 14, 2026
Unprompted review
They were very helpful
They were very helpful. I proposed to my now Fiance. I had no idea about rings and diamonds but the staff were super friendly and helpful. They are quick to reply and guides you step by step all the way through.
June 13, 2025
Natacha is the best
Natacha is the best, thank you for the good service
December 3, 2025
Unprompted review
Lee was very helpful when I was…
Lee was very helpful when I was doubting which engagement ring to buy. He was very proactive and sent pictures from different angles and explain in detail the differences between the rings.
Thank you Lee!
November 29, 2025
Unprompted review
Excellent Customer Service, Stefana was the best
The customer service was just perfect.
Stefana guided me through all the steps to make me understand what was the best choice for my needs.
She gave me all the info I needed to understand what I really wanted and made me feel so comfortable in a world I didn't know before.
She literally saved my life whe she managed to anticipate the delivery.
Thank you Stefana and all the 77 Diamonds Team for such an excellent work!
October 29, 2025
Unprompted review
Great Service and faster than expected
I bought a Diamond for an Engagementring and needed it earlier than originally expected, and the team were super friendly and helped me out.
Would highly recommend!
October 24, 2025
Unprompted review
Customer service and website…
Customer service and website navigation. Good quality, reasonable prices.
November 25, 2025
Unprompted review
Great Job!!!Great experience!!
I had an outstanding experience with 77Diamonds from start to finish.
Ștefana, my consultant, was truly exceptional — professional, patient, and genuinely committed to helping me find the perfect diamond and setting. Her communication was always clear, friendly, and timely.
What really impressed me was their fairness and customer care: although I initially paid the full price, they later applied an additional discount proactively — a gesture that shows integrity and real respect for the customer.
Thank you once again, especially to Ștefana, for making this such a positive and memorable experience!
October 28, 2025
Unprompted review
Reply from 77 Diamonds - Frankurt
Dear Bogdan,
Thank you so much for taking the time to share such thoughtful feedback.
We’re delighted to hear that your experience with 77 Diamonds was outstanding from start to finish. It’s wonderful to know that Ștefana provided you with such exceptional care and guidance throughout your purchase.
Thank you for your trust and for choosing 77 Diamonds. We are hoping to welcome you again in the future.
Kind regards,
Team 77D
Reply from 77 Diamonds - Frankurt
Dear Lucas,
Thank you for your review! We’re so glad you enjoyed both your ring and the service.
Kind regards,
Team 77D
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