I ordered a replacement diamond for my engagement ring. The service was amazing. It took 2 weeks total. The stone is absolutely beautiful, im so happy with it. when the delivery came i was so impress... See more
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The customer service was just perfect. Stefana guided me through all the steps to make me understand what was the best choice for my needs. She gave me all the info I needed to understand what... See more
I’m very happy for ordering my engagement ring at 77 Diamonds. Mr. Raul was extremely helpful and guided me through the entire ordering process. He answered all my questions with patience and professi... See more
Cecilia Rotar provided an exceptional support. Waiting for the final result, but nothing to complain about. Only things to praise.
Company details
Written by the company
We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.
Contact info
Taunusturm, 60311, Frankfurt, Germany
- 496997546177
4.6
Excellent
37 reviews
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This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
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Great Job!!!Great experience!!
I had an outstanding experience with 77Diamonds from start to finish.
Ștefana, my consultant, was truly exceptional — professional, patient, and genuinely committed to helping me find the perfect diamond and setting. Her communication was always clear, friendly, and timely.
What really impressed me was their fairness and customer care: although I initially paid the full price, they later applied an additional discount proactively — a gesture that shows integrity and real respect for the customer.
Thank you once again, especially to Ștefana, for making this such a positive and memorable experience!
October 28, 2025
Unprompted review
Reply from 77 Diamonds - Frankurt
Dear Bogdan,
Thank you so much for taking the time to share such thoughtful feedback.
We’re delighted to hear that your experience with 77 Diamonds was outstanding from start to finish. It’s wonderful to know that Ștefana provided you with such exceptional care and guidance throughout your purchase.
Thank you for your trust and for choosing 77 Diamonds. We are hoping to welcome you again in the future.
Kind regards,
Team 77D
Reply from 77 Diamonds - Frankurt
Dear Lucas,
Thank you for your review! We’re so glad you enjoyed both your ring and the service.
Kind regards,
Team 77D
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