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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the payment and withdrawal processes, reporting difficulties in accessing winnings and frequent account suspensions after deposits. Reviewers also found the website to be problematic, citing issues with its functionality and concerns about its reliability. The customer service was consistently described as unhelpful, unresponsive, and difficult to reach, with many encountering automated responses or abrupt chat terminations. Furthermore, many people expressed concerns about the fairness of the games and that the overall user experience was poor, with some even reporting that their accounts were blocked unexpectedly. However, some customers also noted positive aspects, such as fast payouts for some users and a good selection of games. A few other people also felt that the sports betting platform was enjoyable, despite having fewer options than some competitors.

What people talk about most

Payment

Consumers find payment to be negative, with many reporting significant issues with withdrawals. Reviewers... See more

Website

Customers consistently note negative experiences with the website. Many reviewers describe the site as... See more

Customer service

Reviewers express significant dissatisfaction with customer service. Many customers report that assistance is... See more

Product

Reviewers highlight negative aspects of the product, with many expressing strong beliefs that the games are... See more

User experience

Users describe negative interactions with the user experience. Many reviewers report difficulties finding... See more

Reviews shaping this summary

Rated 1 out of 5 stars

absolutely terrible avoid at all costs deposited £10 got £20 "won" £18 can't withdraw any of it because its "bonus money " you have to bet it and even with 50 free spins welcome offer "won" £2.50 lost... See more

Rated 1 out of 5 stars

Absolutel scam! I have had my partner record the game of slots from another device for over 2 hours whilst I play it, have multiple evidence it’s a scam! Jumping! Going dead slow, signing me out, conn... See more

Rated 1 out of 5 stars

Played over a hundred hands on Saturday, shockingly I wasn't dealt a single pocket pair, not even a measley 22. Pocket pair is supposed to be 1 in 17 hands, none in over a hundred, that can only be th... See more


Company details


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1.3

Bad

TrustScore 1.5 out of 5

1K reviews

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Rated 1 out of 5 stars

I DO NOT RECOMMEND THIS "SLOT SITE"

I DO NOT RECOMMEND THIS "SLOT SITE"
Honestly the worst I ever discovered
The live agent is a complete joke
WITHDRAWAL PENDING I GUESS AFTER READINGTHE REVIEW'S THEY MUST BE SOO BUSY WITH PROCESSING ALL THE PAYMENTS

@GAMBLING COMMISSION where are you ?

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Big companies, Big CHEATERS, Casino, Slot games LOCKED

I could not find the name nor the website of the fake company or platform on Trustpilot. So I chose 888.com because the online casino company (bolaking888.com), its affiliate and child partners are all under the same parent company Bolaking Partnership.
Every alternate week and month, they are launching a new website, verified by Bolaking Partnership.

I will attach screenshots of the platform for you’ll to see and be aware.

alnassr888.org, bearbrick888i.com and aladdin888b.com all same problem, fake and scam

alnassr888 is an online casino and sport platform under the so called Bolaking. I keep depositing money, playing. They tagged or blocked my user id from winning. For the past 7 days as it was so obvious and I noticed. Slot games I play , I get refreshed while playing. Loosing streak , even when I get the 3 , 4 scatter or wild that usually triggers a bonus or free spin. I get none.
On their front page they post 5 to 6 fake big wins of players, their deposits and wins. With wins not less than a 100rm, 500rm and 1000rm above. With tiny deposit of 5, 10 or at most 50rm. And a fake big deposit of 100rm of a single player who won 20rm.

I deposit sometimes above 200rm in different denominations daily, no big wins or my user on the fake front page. I understand it’s casino, it’s gambling, but when obviously manipulated and cheated, programmed against me to course lose. App and browser refreshing the second you starting to win, only to redirect you, so as to not get bonus or free spin and default lose. Over and over, at some point you got to cry out or die in silence.

I’m referring to all the platforms under the so called verified Bolaking Partnership and the game providers in there. Example pragmatic is best at refreshing and redirecting, features and free spins yields nothing.

Below are few screenshots from the stupid alnassr888.com from 7th Nov., yesterday Thursday and today Friday. Of a golf game called Golden Tour. 3 stupid frogs which triggers bonus game but wasn’t giving. Several times when on auto play so fast it passes.

My review I give zero star rating. Advise online gamers to keep a watchful eye. Deposit small, as this bastard are making millions off our hard earn money and don’t give a Fck. Greedy, stingy and no intention to for giveaways nor do they want you to win a cent. They love deposits happens in seconds and hate withdrawals which take mins, hours or days

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutel scam

Absolutel scam! I have had my partner record the game of slots from another device for over 2 hours whilst I play it, have multiple evidence it’s a scam! Jumping! Going dead slow, signing me out, connection server lost, reloading the app, I have evidence now after we decided to record this as it’s happened before! Will be going to the newspapers first thing tomorrow and my solicitor

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

A strange site

A strange site , fair enough they need to know your ID but i sent it three times to them over a few weeks. Then tried Again today in order to play sunday poker the chat box said sent the operator Lalaine said it wasn't sent, so I asked her just to close the account down. She said she'd get a manager to speak i said no please close the account ....she cut me off chat box. I got her again and again she cut me off chat box again i was never rude or anything. Thankfully i've seen these reviews now so wont be back to them

November 2, 2025
Unprompted review
Rated 1 out of 5 stars

The worst Gambling company on the Web

The worst Gambling company on the Web, they keep refusing the let me withdraw my money, constantly asking for additional documents despite having my Driving License, Passport, Bank Statement and a photo of my credit card. Avoid like the plague.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Complete scammers

Complete scammers, deposited no issues but when I went to withdraw I’ve been waiting for a month my account got locked and no one is replying to my emails there is no number to call it’s completely ridiculous!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Deposited then they said I’d self excluded, no I hadn’t. Now fighting to get my deposit back. They are nothing but scammers. Avoid

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Deposit £1000 and won £4500. When I went to withdraw this it went into pending status and I received an email asking for a copy of my passport.
I sent this and then had an email saying that my account had been closed. There was no mention of my pending withdrawal and they are just ignoring me now.

UPDATE: Still not resolved six days later. Am constantly trying to chase them for updates but getting nowhere.
Refuse to let me speak to a supervisor. Get told that one will contact me but they never do.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, while you deposit evrth is fine, but when you want to withdraw they start to ask endless questions. Avoid.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Thieves!

888 Gambling casino online are scammers!

Took my deposit of £1k then closed my account without reason. Now I cannot withdraw. Asked for verification which I sent over chat and email 5 times over and yet they just ignore. The agents are well aware and are in on all this. Going to report them to gambling commission and ensure others learn to not use them

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Zero customer service mentality

Zero customer service mentality
Despite speaking to several representatives (not AI bones) my issues have remained unanswered and ignored. Literally months later.
Basically they can underpay you and ignore the customer

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

(SCAM SITE) ❌❌❌

Joined 888 on April 13th deposited £1,000 played for 5 days growing my balance to £9,400 on the 18th of April requested a withdrawal of £1,000 only my initial deposit straight after processing it my account was suspended my withdrawal was paid out over a month later. Fast forward 4 months my account is still suspended no resolution and my balance of 8,400 still not released same generic replies from support absolutely a scam site and disgrace to the online casinos

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Becarefull people i put £10 in .it said…

Becarefull people i put £10 in .it said I got 88 free spins I won 31 on it so I thought i will withdraw winnings .I can play with the ten. It would not let me withdraw so .I took my £10 out ,closed my account as this is a fix.

August 10, 2025
Unprompted review
Rated 1 out of 5 stars

2015

2015, March 15.
888poker withdrew from the country – account blocking, new registration termination
Early 2022 888poker is available again in my country. Return to the market.

Before that, I played for 8 years, poker, and minimal casino, since the withdrawal it has been continuously close. But last year they had the nerve to poke my eye with a 20 bonus dollar, saying I have been their player for 1 year! They are not idiots, not more than 10 years!!!! And what is the gratitude, this??? :
I had a thousand problems with them,
-a support chat has ceased
-the online support chat in English has ceased
- email support disappears for weeks
-constantly 3-4 account blockings and checks per year. dragged on for weeks.
-account blocking for no reason.
-services are late, they do not arrive. larger amounts take a week. ridiculous!
-There are hundreds of complaints on countless review sites. Some don't recommend depositing because they are scammers.
- reddit support is there. pathetic. such a big brand and they ruined it.
- I deposit hundreds of times, but I never won money from the depositor, ticket?!!
- I won hundreds of mtt tickets from 5-109 dollars. I never won money from the ticket... interesting!!! not even in all these years. (mtt, spin-go, and cash backing mult)
- I win on the old freerolls of course, pathetic, 10-40 dollars.
- 100 k mystery bounty I never won money, I can't even open a chest because by then my chips will run out,... no cards for hours. but on the freeroll???? of course, cheating garbage.
- there are many complaints on reddit day and night.
-guys leave the room, they will convince you and manipulate the game....
- other players who live in England win constantly and get paid immediately, and the European player is screwed!!!! you are disgusting! double standards.
-I trust that my campaign will reach its goal and my country will be banned from the market! I will not rest until then!

I will write my detailed experiences on every review page. Here on reddit every week, if my account is banned I will make a new one. I will tell the world in a paid advertisement that you are scammers!
I ask all players to share on all platforms and DO NOT PAY HERE.
So many years of depositing 10 thousand dollars and I get this much?
I will delete my account, permanently. I will never return
Why?
Because I can win elsewhere, because elsewhere they pay out and my account is not blocked, because elsewhere they do not manipulate the casino games. For weeks on every bet they do not give a bonus round, if they give a maximum multiplier they always give a minimum??? 3 years?!!! mot*****rs.

August 3, 2025
Unprompted review

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