Eight Yards Reviews 

363
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, attentiveness, and helpfulness, making interactions pleasant and ensuring a great experience. Many people highlight the excellent quality of products, including kilts, outfits, and accessories, often noting their durability and unique appeal. Reviewers frequently commend the fast, accurate, and well-communicated delivery service, even for international orders. However, some customers noted product quality issues, with items arriving marked, smelling used, or quickly falling apart, including unwearable shoes. A few also experienced order fulfillment problems, such as items becoming unavailable post-purchase, and found responses to product condition concerns unsatisfactory.

What people talk about most

Product

People report positive experiences with products, praising the fantastic quality and good selection available... See more

Quality

Customers consistently note positive experiences with quality, with many praising products like kilts and dog... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and knowledge.... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting its speed and... See more

Order

Consumers find the ordering process to be a positive experience, with many describing it as sheer perfection... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was treated really well by the team at Musselburgh and welcomed as a valued customer. Kevin is extremely knowledgeable and it's why I am a regular returning customer. Have hired, purchased an outfit a... See more

Rated 5 out of 5 stars

What a beautiful shop! We loved the atmosphere and how attentive your people were. Thank you for the insights into how to wear a kilt and the fast delivery. The experience was so good.. I ordered anot... See more

Rated 5 out of 5 stars

Hired a kilt outfit for my daughters wedding from the Dalkeith branch. Everything form initial meeting/fitting appointment to picking up the kilt and then returning after the wedding was so easy. F... See more

Rated 5 out of 5 stars

We were recommended Eight Yards for kilt hire for a wedding. The staff were fantastic on the phone prior to ordering and when we went to pick up the hire. The kilts and whole outfit were beautiful q... See more


Company details

  1. Clothing Supplier

Information provided by various external sources

From Autumn 2017 The Kilt Store and Kilt Hire Co will be known as Eight Yards. We will describe ourselves as providers of Scottish Menswear. To do this we need to set ourselves apart from the more throwaway, lesser quality offers that now crowd our market. And we need to continue to attract new, loyal customers across generations. Having lifelong customers is really important for keeping our business strong. We already value the craft that goes into the menswear we sell and we work hard to make sure that our style and range is modern and relevant. Our new name and brand builds on these great qualities, allowing us to extend beyond kilt hire, to communicate more of our personality, the range we offer and the value of the service we provide. The descriptor Scottish Menswear. Explains what we do and includes our core business of Kilt sales and hire, without excluding the rest of our range. We are Eight Yards. We have created Eight Yards for men of all ages who appreciate quality, tradition and craft. Like us, our customers refuse to be stuck in the past. Instead we choose to wear modern Scottish menswear with timeless, sartorial style. L I FELONG CUSTOMERS For reputation and longevity CRAF T For quality and timeless value. MODERNI TY For style and business strength ST YLE In what we bring and how we deliver it Wear with pride Our customers look to us for guidance on what to wear — and how to wear it. Our staff are the epitome of our brand come to life. If you’ve suggestions for improvements to uniforms, a little twist or tweak to add that shows how we’re leaders of the style game, go for it. We ask only that you dress to impress — and wear with pride.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

363 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(363)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Used 8 yards in Musselburgh for my…wedding

Used 8 yards in Musselburgh for my wedding , got measured up in May, married in September, cannot praise everyone from day 1, everything was effortless and took the pressure off, the fitting was more like being at a comedy performance such was the level of good natured banter whilst being fitted, highly recommended and I’ll certainly use Musselburgh again in an instant

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fab choice of tartans

Great choice of tartans. Very good price for the item I purchased. Really pleased o found your company and will definitely return when I need to purchase something else. Delivery was quick and well advised. Thank you and well done 👏🏻👏🏻

June 26, 2025
Rated 5 out of 5 stars

Online order, in person kilt

We placed an order online to rent a kilt for a local wedding. When we arrived in town, we went to the shop to make sure our home measurements were correct. Everyone was super helpful and kind throughout the entire process. Thank you!

June 23, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful with returns and replacement because I'd ordered wrong size. Products very high quality.

May 30, 2025
Rated 1 out of 5 stars

Terrible customer service from Ha

Terrible customer service from hamish, one of the owners. I quite “why would I waste 30 minutes out of my day to let you try on it a kilt for your wedding unless you guarantee that you will hire it”. All this when I simply wanted to see what it would look like on. All other kilt shops in Edinburgh had no issue with me doing this.
Obnoxious and rude.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Amazing company. Great communication, very helpful. Fairly priced. Great products. Could not of been happier. Would highly recommend!

May 25, 2025
Rated 5 out of 5 stars

Very good experience as a wedding planner

I cannot thank 8 yards enough for their help for my client's wedding
I am a wedding planner and even tho 8 yards sent the kilt hire through 24 hours Parcelforce, the delivery was going to be on the actual wedding date, and Parcelforce wasn't able to give us any information about the time, meaning that we didn't know if the groom was going to even have an outfit.
Even tho it wasn't 8 yards' fault, they've done all they could do to help us and delivered to my home a kilt from Dalkeith, sending their own courrier just for this one item.
I've worked with them multiple times over the years and they've always helped a lot, but this time I really wanted to express my gratitude in this stressful moment to help resolve it!

May 21, 2025

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