Eight Yards Reviews 

364
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including kilts and accessories, often noting their excellent condition and appearance. Many people highlight the efficient and prompt delivery service, with orders arriving quickly and in perfect condition, even for international shipments. The staff receives frequent commendation for being knowledgeable, helpful, and attentive, making the overall experience positive. However, some customers also noted concerns regarding the condition and durability of certain items. A few reported issues like kilts smelling of previous users, shoes being unwearable, or bags falling apart after limited use.

What people talk about most

Product

Customers are generally delighted with the product quality, often praising the excellent fit, great look, and... See more

Quality

People report positive experiences with quality, with many customers praising the fantastic quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and speedy... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Order

Users describe positive interactions with order, highlighting the ease of the online ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was treated really well by the team at Musselburgh and welcomed as a valued customer. Kevin is extremely knowledgeable and it's why I am a regular returning customer. Have hired, purchased an outfit a... See more

Rated 5 out of 5 stars

What a beautiful shop! We loved the atmosphere and how attentive your people were. Thank you for the insights into how to wear a kilt and the fast delivery. The experience was so good.. I ordered anot... See more

Rated 5 out of 5 stars

Hired a kilt outfit for my daughters wedding from the Dalkeith branch. Everything form initial meeting/fitting appointment to picking up the kilt and then returning after the wedding was so easy. F... See more

Rated 5 out of 5 stars

We were recommended Eight Yards for kilt hire for a wedding. The staff were fantastic on the phone prior to ordering and when we went to pick up the hire. The kilts and whole outfit were beautiful q... See more


Company details

  1. Clothing Supplier

Information provided by various external sources

From Autumn 2017 The Kilt Store and Kilt Hire Co will be known as Eight Yards. We will describe ourselves as providers of Scottish Menswear. To do this we need to set ourselves apart from the more throwaway, lesser quality offers that now crowd our market. And we need to continue to attract new, loyal customers across generations. Having lifelong customers is really important for keeping our business strong. We already value the craft that goes into the menswear we sell and we work hard to make sure that our style and range is modern and relevant. Our new name and brand builds on these great qualities, allowing us to extend beyond kilt hire, to communicate more of our personality, the range we offer and the value of the service we provide. The descriptor Scottish Menswear. Explains what we do and includes our core business of Kilt sales and hire, without excluding the rest of our range. We are Eight Yards. We have created Eight Yards for men of all ages who appreciate quality, tradition and craft. Like us, our customers refuse to be stuck in the past. Instead we choose to wear modern Scottish menswear with timeless, sartorial style. L I FELONG CUSTOMERS For reputation and longevity CRAF T For quality and timeless value. MODERNI TY For style and business strength ST YLE In what we bring and how we deliver it Wear with pride Our customers look to us for guidance on what to wear — and how to wear it. Our staff are the epitome of our brand come to life. If you’ve suggestions for improvements to uniforms, a little twist or tweak to add that shows how we’re leaders of the style game, go for it. We ask only that you dress to impress — and wear with pride.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

364 reviews

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4.6

All reviews

(364)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonder service

Wonder service, can’t thank yous enough for making my wedding a very memorable event. I highly recommend them for the best kilts in Edinburgh.

August 20, 2024
Rated 5 out of 5 stars

Saved the day

I had hired through another company, and they had let me down and sent the wrong jacket, so two hours to the wedding I was frantically looking for a solution! The staff in Eight Yards Edinburgh were really helpful and friendly, found a perfect replacement in minutes and I was on time to my event with a complete outfit! Quality and price were better too!

Disclaimer: they did tell me I was lucky they had my size available at such short notice as they would normally need time to ship from the warehouse.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

10 out of 10

Very helpful and knowledgeable staff, I have had a lot of kilt hires over the year's from a few different outlets. I have to say this was the best quality and overall experience I have had from any of them. A big thank you to the Eight Yards team.

August 27, 2024
Rated 5 out of 5 stars

Great service.

Great service. Nice gentlemen who I dealt with knew straight away the measurements I logged where incorrect and remedied my mistakes immediately on collection. Top service.

August 6, 2024
Rated 5 out of 5 stars

What a wonderful experience

What a wonderful experience, thanks Holly, she took care of making sure we had the right fit.

Don’t be fooled by the exterior of the building, trust Waze to get you there.

We hope our return package by post was returned promptly, we used the prepackaged label and just had to pay for packing tape, as again Team Holly had already proved a box.

Thanks thanks, John looked amazing and the part in our first glorious Scottish wedding.

July 27, 2024
Rated 5 out of 5 stars

Online Ordering is so Easy

Was visiting from the states. Ordered online unseen and everything was perfect. Pickup was simple. Video to put it on was flawless. Would totally do it again.

June 18, 2024

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