Eight Yards Reviews 

364
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including kilts and accessories, often noting their excellent condition and appearance. Many people highlight the efficient and prompt delivery service, with orders arriving quickly and in perfect condition, even for international shipments. The staff receives frequent commendation for being knowledgeable, helpful, and attentive, making the overall experience positive. However, some customers also noted concerns regarding the condition and durability of certain items. A few reported issues like kilts smelling of previous users, shoes being unwearable, or bags falling apart after limited use.

What people talk about most

Product

Customers are generally delighted with the product quality, often praising the excellent fit, great look, and... See more

Quality

People report positive experiences with quality, with many customers praising the fantastic quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and speedy... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Order

Users describe positive interactions with order, highlighting the ease of the online ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was treated really well by the team at Musselburgh and welcomed as a valued customer. Kevin is extremely knowledgeable and it's why I am a regular returning customer. Have hired, purchased an outfit a... See more

Rated 5 out of 5 stars

What a beautiful shop! We loved the atmosphere and how attentive your people were. Thank you for the insights into how to wear a kilt and the fast delivery. The experience was so good.. I ordered anot... See more

Rated 5 out of 5 stars

Hired a kilt outfit for my daughters wedding from the Dalkeith branch. Everything form initial meeting/fitting appointment to picking up the kilt and then returning after the wedding was so easy. F... See more

Rated 5 out of 5 stars

We were recommended Eight Yards for kilt hire for a wedding. The staff were fantastic on the phone prior to ordering and when we went to pick up the hire. The kilts and whole outfit were beautiful q... See more


Company details

  1. Clothing Supplier

Information provided by various external sources

From Autumn 2017 The Kilt Store and Kilt Hire Co will be known as Eight Yards. We will describe ourselves as providers of Scottish Menswear. To do this we need to set ourselves apart from the more throwaway, lesser quality offers that now crowd our market. And we need to continue to attract new, loyal customers across generations. Having lifelong customers is really important for keeping our business strong. We already value the craft that goes into the menswear we sell and we work hard to make sure that our style and range is modern and relevant. Our new name and brand builds on these great qualities, allowing us to extend beyond kilt hire, to communicate more of our personality, the range we offer and the value of the service we provide. The descriptor Scottish Menswear. Explains what we do and includes our core business of Kilt sales and hire, without excluding the rest of our range. We are Eight Yards. We have created Eight Yards for men of all ages who appreciate quality, tradition and craft. Like us, our customers refuse to be stuck in the past. Instead we choose to wear modern Scottish menswear with timeless, sartorial style. L I FELONG CUSTOMERS For reputation and longevity CRAF T For quality and timeless value. MODERNI TY For style and business strength ST YLE In what we bring and how we deliver it Wear with pride Our customers look to us for guidance on what to wear — and how to wear it. Our staff are the epitome of our brand come to life. If you’ve suggestions for improvements to uniforms, a little twist or tweak to add that shows how we’re leaders of the style game, go for it. We ask only that you dress to impress — and wear with pride.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

364 reviews

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4.6

All reviews

(364)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Order was placed and concluded efficiently with plenty of updates, and even a phone call to ensure all was ok. Excellent service

December 18, 2024
Rated 5 out of 5 stars

Great company

I would like to thank Kevin and his team for our recent hire requirements.
I needed two full kilt outfits for our wedding vow renewal followed by Christmas and new year in Portugal.
from the first visit to handing the kilts back Kevin was nothing but very professional and courteous, and is extremely knowledgeable with everything to do with higlhand dress
A credit to the company and will defiantly use eight Yards again.

Andy E

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Accepted my order

Accepted my order, card details etc only to be told a few days later you had none of the mugs left. Yet they were still being advertised for sale. Poor show especially at Christmas.

December 2, 2024
Rated 5 out of 5 stars

A lively and helpful conversation with…TOM

A lively and helpful conversation with TOM.....I shall look forward to showing the 'Frogs ' that we can breed oysters too !
As for ypur smokd salmon... you are talking to the World's champion salmon smoker ! We will see !
Best wishes ps I tried to give you 5 stars but it stopped after 3 !!!!!
Ivor Record

November 5, 2024
Rated 4 out of 5 stars

Great kilt hire store but on this…

Great kilt hire store but on this occasion my son (13) ended up with toddlers socks and Sopran and shoes. We did catch the shoes and got them changed but sadly store lad assured us everything else would now fit. We checked the kit and jacket but missed checking the toddler socks and sporan until we were in London at the wedding.

Shop handled the issue on return really well so will still use again, as usually they are spot on.

November 12, 2024
Rated 5 out of 5 stars

Wedding Kilt

Rented a kilt out for a wedding over the weekend, folks at 8 Yards were a pleasure to talk to and getting it all sorted was easy. Great suggestions and the whole outfit looked great! Def recommend!

October 28, 2024
Rated 5 out of 5 stars

Excellent service from the 8yards team…

Excellent service from the 8yards team when ordering our hire kilt outfits for new year. Always friendly, helpful, polite and professional. Definitely 5 stars so far and fully expect to give them 5 stars for the outfits when the time comes. Thank you.

October 10, 2024

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