99 Bikes UK - Chichester Reviews 56

We had a really good visit to 99 Bikes in Chichester to sort out our Brompton Bike Chain yesterday. Tom and Gareth were so helpful and patient. They fixed the bike chain and gave us some very helpful tips on the bike too!

Paul was friendly, helpful and knowledgeable about the e-bikes we were looking in to purchasing. The whole process from ordering to hand over was professional and thorough. Thank you

Was out on a ride over south downs and my gear shifter became disconnected from the handle bars - popped into 99 bikes and Paul helped by making the bike safe to ride (as couldn't change gear!) And then advised what parts were needed to fix the problem. Thanks Paul and thanks 99 bikes A***** 👍

Had problems with a binding brake on back wheel. Very helpful staff. Tim was able to fit the repair in straight away which was a great help. A new brake cable has made it much safer to use. I also discovered my helmet wasn’t adjusted correctly so now am able to ride without it slipping over my eyes Thankyou to all the staff.

I called in the the Chichester shop today, had a problem with my two Specialize Turbo Levo e bikes. paul had me shorted in a matter of moments. Great service & support ...Thank you Paul.

Was out for a long ride and 80k needed to adjust seat post and collar broke. Went to 99 in Chichester who didn’t have a spare on shelf but found a specialised one in work shop and repaired it for free meaning I got the second half of ride in.

I go there quite often and they are excellent - really knowledgeable and feels like a cycling community rather than a shop.

Awful. Absolutely awful.

Sold me a bike and an expensive D lock that scratched the paint and rendered the bike unreturnable. The assistant seemed like he knew enough about bikes to point this out before sale. The bike was not the right size now I am hundreds of pounds short. Will never return, and I recommend you shop elsewhere. 0*. Rude, take your money and give no mind to negative reviews, awful company.

Truly miserable shopping experience.

Absolutely fantastic customer service. Took my Canyon road bike in as the gears were not shifting. Jordan was incredibly helpful. His knowledge and friendly attitude made the whole experience smooth and enjoyable. Without a double the best customer service from Jordan I have ever received. Highly recommend this bike shop if you're looking for quality service and genuine support.

My recent purchase of an eMTB from 99 Bikes Chichester has proven exceptionally satisfactory on two fronts. Firstly, the service provided by Paul was outstanding; he carefully considered my needs, offering several suitable options within my budget and allowing ample time for a considered decision without any pressure to purchase. Secondly, the stock covers all disciplines of cycling this includes clothing, security and accessories.

Thank you for your help Paul

Aaron P (Chichester) Went above and beyond helping with my sons Trek bike , even put some of his own stuff on for us ,I have a very happy son and we are so grateful for everything Aaron has done for us Thankyou so much ,Sue and Archie

Excellent customer service again. I booked my Santa Cruz tall boy in to the Chichester workshop as the dropper post wasn’t working properly. Adam/Adrian P sorted the problem out whilst I was still browsing in the shop and very kindly didn’t charge me.

Great service when looking for new e-bike. Knowledgeable staff, and a big thanks to Aaron B for his help.

I was looking for my first Mountain bike so looked at 99Bikes in Chichester and received very good service from Jordan who explained various bikes to me and there workings . I visited the store a couple of times and felt no sales pressure. Overall a pleasant experience, highly recommended.

Sunday visit to Chichester store was a great experience for our nearly 9 year old. The chap who looked after us (unfortunately I missed his name) was amazing. Even though he was looking after us and others nothing seemed to be too much trouble for him. He was knowledgeable, friendly and really enthused our child with all things bike. Thankyou so much.

I found a broken spoke on my mountain bike so took the wheel into the Chichester branch. One of the staff was on the telephone and ignored me and eventually someone else came out. He didn't look at what the problem was and went to his computer and reacted completely negatively, saying they wouldn't be able to do anything until probably October. Terrible customer service, it was as though I was disturbing them.

I then took my wheel to Chichester Halfords where a couple of smiling lads couldn't do enough for me. One of them pointed at the poor condition of my tyre so I ended up buying two tyres as well! You don't mind spending a bit more when you get such good service.

Never going to 99 again.

Friendly and knowledgeable staff. I’ve been using this store for years with good reason. After its silver level service, it felt as though I was riding a new bike. Absolutely brilliant!

Called in this morning to run a reset on my Scott E-Bike. Adam and Jordan were super helpful as they always are. It is always a pleasure to call in for service, accessories and general advice. I have used 99Bikes, formerly Hargreaves for a few years and their professionalism, friendly and helpful advice has never failed. Thank you guys for your help and consistent service! Dr. Shaun McCarthy

Really friendly staff who go out of their way to be helpful. Thank you Carl for answering all of my questions.

Thanks Karl for your help and advice on the cube e-bike

Found suitable replacement shifters for my old mountain bike. Very helpful