The espresso is creamy and has flavor notes, even on my first and second try. Once I watched the 9Barista Youtube direction video, I had no problem. I have an induction stove, so it has taken longer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought the 9Barista for travelling and am delighted. At home I have a Pavoni and a Rancillio and the 9Barista makes at least as good coffee as its two colleagues. Be careful not to overheat the 9Bar... See more
It seems expensive initially but now, after more than 1 year I can tell everybody how robust and solid is this coffee machine that will last forever. Some part can break, like in any machine, but in... See more
Hello I recently(2 weeks) got my Barista 9mk2. I was very excited with this product. but ,after brewing several shoots, I notice that the coffee is lukewarm, not Hot I love Hot coffee, not lukewarm!... See more
Company replied
Company details
About 9Barista
Written by the company
Based in Cambridge, UK, 9Barista designs and makes precision-engineered stove-top espresso machines, capable of producing café-quality espresso at home or on the go.
Made from premium materials and precision-engineered components, 9Barista machines are built to last. And the results speak for themselves; consistent, delicious shots of espresso time after time.
The 9Barista story
William Playford, 9Barista’s founder, has two great passions in life; jet engines and espresso coffee. He started building jet engines as a teenager and went on to study jet engineering at Cambridge.
His love for good coffee started in Italy, slowly turning from love to something of an obsession. But how are these two things linked?
Well, top-quality espresso machines need three things to make perfect coffee: high pressures, perfectly controlled temperatures and precision-engineered components. The same three things that a jet engine requires.
William decided that if anyone could engineer a small but perfectly formed home espresso machine, it was him.
Finally, five years later, 9Barista, the first ever jet-engineered stove-top coffee machine was born.
Contact info
Unit 33 Clifton road, CB1 7EB, Cambridge, United Kingdom
- hello@9barista.com
- www.9barista.com
4.6
Excellent
630 reviews
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Love it so far!
The machine is made extremely well and works exactly as intended! Would highly recommend. The only suggestion I’d say is allow a free swap of the regular portafilter and the naked. Also, the handles could be more study / upgraded. With that being said, I happy with it and it makes fantastic espresso!
November 28, 2024
Responsive Support (Shipping)
Just received the machine, Very responsive support so far to do with shipping.
December 2, 2024
The quality of the coffee machine is…
The quality of the coffee machine is awesome !
December 4, 2024
Unprompted review
Just perfect
Just perfect! Fast delivery and excillent quality! Thank you so very much!
November 22, 2024
Good product and shipment
I am really happy and satisfied. The shipment was very fast in 7 days. The package is strong parcel and the products have high quality with reasonable price.
November 27, 2024
very well built machine
very well built machine - produces good espresso (once you start using fresh beans). Customer service is prompt and efficient - i had an issue with a promotional code which was acknowledged and rectified.
November 27, 2024
Unprompted review
I really love this coffee maker
I really love this coffee maker. I used everyday since i received it. I love the special design and high build quality. Highly recommend for espresso lover.
November 5, 2024
A pleasant experience making coffee
the product works as well as advertised, great design, solid material, while I have not experience anything requires customer service, I was told by friends the customer service is excellent
November 13, 2024
Amazing
Amazing. After running through the initial water only flushing exercise I noticed there was very little water in the portafilter. According to the folks at 9Barista this is normal and my first attempt with coffee was amazing, 3min30sec later Boom. Better than many/any shop espresso. What a fantastic experience.
November 21, 2024
The Perfect Espresso Machine for the True Italian Coffee Lover
It seems expensive initially but now, after more than 1 year I can tell everybody how robust and solid is this coffee machine that will last forever. Some part can break, like in any machine, but in 9Barista shop they have all the spare parts. This review is made after receiving spare parts, and new accessories too!
I'm Italian, and we are quite demanding for our Espresso: I'm making an Home espresso like in best italian Caffetteria with 9Barista, + a good quality Coffee Grinder, and Good Quality Coffee.
November 11, 2024
It’s a great product
November 18, 2024
Reply from 9Barista
Hi Zongqi Wang,
Thank you for taking the time to share a review. Could I ask you to clarify what it was about the packaging that didn't meet your expectations? It would help us to improve.
Many thanks,
The 9Barista team
Incredible Espresso Machine
I’ve been extremely impressed and happy with the machine, and can't imagine making coffee any other way.
The customer service I received from Molly and George has also been outstanding.
My thanks to William and the rest of the team for all your work in bringing it about!
November 6, 2024
Everything's fine
Fast shipping, good packaging, no trouble with customs, great product
November 5, 2024
The "Daddy of Espresso makers"
Great product and customer service. The machine is a piece of art. Love the wright and design. For coffee lovers this is a must have.
November 14, 2024
Good website
Good website, easy to order, fast delivery, nice to unpack, and most of all, great product, en delicious coffee!
November 11, 2024
Great Service and fantastic Espresso
Great Service and fantastic Espresso. Absolutely worth the money.
October 31, 2024
Compared to my previous expensive…
Compared to my previous expensive espresso machine which break down in 15 months, 9barista is amazing. Stable crema, easy to maintain. The only thing is it’s hard to make 2nd cup right away. I need to do some weight training to twist open water chamber even when it’s completely cool down. But everything else is great.
October 30, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.