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Rated 5 out of 5 stars

Customer care before buying shed. Excellent service connecting via WhatsApp. You can send them photos and can come back to them with more questions another day. I was chatting to Charlie who gave spec... See more

Rated 5 out of 5 stars

Grateful for a very easy process to raise a query via WhatsApp and Charlie in A1 Sheds responded quickly throughout the conversation. He was very helpful and engaging and happy to be placing an order... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with Paul throughout. My custom made potting shed fully reflected my specifications and the promised high quality. Very good communication make throughout on progress and delivery... See more

Company replied

Rated 5 out of 5 stars

bought shed protector from them, delivered fast and excellent price. website very informative and enabled me to select the product that would do exactly what I wanted, clear water-proofer over a treat... See more

Company replied

Company details

  1. Shed Builder

Written by the company

A1 SHEDS - DISCOUNTED Garden Sheds, Summerhouses, Playhouses, Log Cabins, Garden Rooms, Greenhouses and Pet Housing. A1 Sheds are specialist suppliers of QuickJACK, ProBASE and EcoBase shed base systems. A1 Sheds have a lot of experience with garden buildings... we've been trading for more than 40 years, and have been selling online since 2001...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Customer care before buying shed

Customer care before buying shed. Excellent service connecting via WhatsApp. You can send them photos and can come back to them with more questions another day. I was chatting to Charlie who gave specific advice for the shed I need. I haven’t bought it yet.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Order,supply and erection of potting shed

Excellent experience with Paul throughout. My custom made potting shed fully reflected my specifications and the promised high quality. Very good communication make throughout on progress and delivery. Company undertook efficient and no fuss erection leaving site clean and ensuring that I was happy with the finished product. Excellent value for money.

May 1, 2026
Unprompted review
A1 Sheds logo

Reply from A1 Sheds

Thank you writing an in-depth 5-Star real world review. We'll let Paul know you were happy with his service.

Rated 5 out of 5 stars

Grateful for a very easy process to…

Grateful for a very easy process to raise a query via WhatsApp and Charlie in A1 Sheds responded quickly throughout the conversation. He was very helpful and engaging and happy to be placing an order later today with them.

May 19, 2026
Unprompted review
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Reply from A1 Sheds

Thanks for sharing Lisa ☺

Rated 5 out of 5 stars

Great customer service

Really impressed with the customer service from A1 Sheds so far. Charlie was very helpful, honest and responsive when answering our questions regarding lead times, installation options and recommendations for local installers. We appreciated the clear communication and transparency throughout, especially while trying to coordinate timings alongside a larger home project. A very professional and helpful experience so far.

May 14, 2026
Unprompted review
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Reply from A1 Sheds

Thanks for taking the time to leave a great service review Rachel.

Rated 5 out of 5 stars

Absolutely quality shed

Absolutely quality shed, best price. Really helpful and prompt delivery. Would 100% recommend.

April 16, 2026
Unprompted review
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Reply from A1 Sheds

Thanks Angela. Glad we could be of service!

Rated 5 out of 5 stars

Charlie gave excellent coustomer service .I am so pleased I got him to help me What luck I had having this knowledgeable person to assist me .

Charlie has been very helpful .great coustomer service he has helped me to place my order for my garden shed .He spoke to me guided me through the type of shed I required . He had such patience with my order .with out his help and kindness I would never have been able to place my orders for my garden shed

April 24, 2026
Unprompted review
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Reply from A1 Sheds

Hello Marsha, that's great to hear. We'll make sure Charlie knows that you've left a lovely review.

Rated 5 out of 5 stars

Quick refund

Placed an order through A1 sheds and needed to cancel first order for a bigger size, they got back to me very quickly and dealt with my request promptly no questions asked. Great service highly recommend.

April 20, 2026
Unprompted review
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Reply from A1 Sheds

Thanks for taking the time to leave a review Amelia. Just let us know when you are ready to reorder. ☺

Rated 5 out of 5 stars

Brilliant workmen and product

The quality of the shed is far more than I expected! The workmen came on the day they said they were going to and fixed the slightly uneven base we had laid without a murmur of complaint. They erected the shed quickly and without stopping and left the site clearer than they found it. The office staff was there on hand for any questions I had and totally reassuring. I have no hesitation in recommending A1 sheds

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I contacted A1 Sheds today as I lost my shed key.
I spoke with Gary who was extremely helpful and very quickly found my original order and advised me how they could help. Nothing was too much trouble. I had the same level of service when I purchased my shed and would not hesitate to recommend them.

April 23, 2025
Unprompted review
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Reply from A1 Sheds

Thanks for the great review. We try our best.

Rated 1 out of 5 stars

Processing fee payment

I bought the shed, then I wanted to cancel the order . It was going smoothly by that point. They did cancel it no problem but charged me processing fee 70£ shame . It would be 5 stars if not that scammy money grab . Just be aware of that. Apart of it customer service is brilliant

April 15, 2025
Unprompted review
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Reply from A1 Sheds

We're sorry that you felt we provided brilliant customer service yet still gave us a 1* review. This is very misleading to anyone reading this, especially as our service to you was second to none.
Essentially you purchased an expensive log cabin and changed your mind 4x times. During this time, we even went the extra mile and upgraded your order at no additional charge, and we refunded your payment immediately when you did finally choose to cancel.
This is supposed to be a review about the (excellent) service we provided, not the small service charge by a third-party payment provider that we had no control over. You were advised about this prior to placing your order, and we also let you know prior to cancellation that this small fee wouldn't be refunded by them.
We cannot stress enough that that we do not profit in any way from any customer cancellation, and we never keep any part of your payment.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. After placing order, I quickly received confirmation and a pre installation checklist. I was contacted with a delivery date, then got a confirmation call with time slot the evening before. The guys who came to install the shed were on time, polite, friendly and passed on any relevant information about the product. The shed was good quality and perfect for my needs. Thankyou for a hassle free and satisfactory purchase

April 2, 2025
Unprompted review
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Reply from A1 Sheds

Thanks for your review Steve. We're glad to hear that you've had a great experience!

Rated 5 out of 5 stars

5 star garden rooms and service

From initial enquiry to the finished project Gerry and his team were amazing. The service, garden room product and pricing is all 5 star. We now have a brilliant garden room to enjoy :-)

December 17, 2024
Unprompted review
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Reply from A1 Sheds

Thanks for your review Rob. It means a lot.

Rated 5 out of 5 stars

Thanks to gerry and team

Thanks to gerry and team for assembling the shed, great guys all round

August 10, 2024
Unprompted review
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Reply from A1 Sheds

Thanks for taking time to leave a review. Excellent.

Rated 5 out of 5 stars

A1 Sheds Excellent & First Class Service

I ordered a Lugarde shed via A1 Sheds and although most of it was done over email / calls the after service has been first class. Gerry has answered all configuration and follow-up maintenance questions instantly. I fully recommend using them.

July 21, 2024
Unprompted review
A1 Sheds logo

Reply from A1 Sheds

Thanks for your review. We're glad that you've taken time to give us a 5-star review.

Rated 1 out of 5 stars

Just got our shed installed and…

Just got our shed installed and although the shed is fine, the base we received was absolutely shocking!! Was put on 3x2 cos and not even put into the ground just balanced on the grass, obviously it started to move and the so called joiner even stated that it had dropped an inch (after 24 hours) I told them I want it stripped down and the base done properly with postcrete and 4x4 posts to which I got the reply "we don't do that" and "I'm no stripping it for free" so we're left with a shed that's going to fall over soon as it rains

Absolute joke of a company and unless this gets rectified soon I'll be taking this further!!

My advice if youre lookong for a shed is STAY AWAY from A1 sheds

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

Poor and still waiting for correct windows! 🪟

Seriously fed upi with this company!! Ages I had to wait for the shed, it finally comes and the wrong windows have been installed, i get told i would be contacted, I haven’t, ive been doing all the chasing and I’m still no closer, attitude on phone they don’t care, don’t respond to emails. I now have a shed with wrong windows and it’s been two months since I paid alot of money for the item! Don’t use this company! The builders however were nice enough.

May 30, 2024
Unprompted review

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