A2B Office Supplies & Technology Reviews 

684
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Ordered an A2 laminator - arrived timely and performed well - was very pleased with. After ca 9 months the heating element stopped working. A2B asked for a brief summary of what was wrong with the... See more

Rated 4 out of 5 stars

Easy to use site, good prices, very fast response and despatch (<1 day). Unfortunately the courier took three attempts to deliver, even though we were in at every attempt. If the couriers depot h... See more

Rated 1 out of 5 stars

I purchased a coin counter from this company and it went wrong 3 months out of warranty. I contacted them and they will not repair or replace because it is out of warranty, even though they know Tr... See more

Rated 5 out of 5 stars

Good customer service and very quick delivery. Bought a shredder online, realised I'd need shredder oil too so added to order next day by email and phone. Sadly didn't arrive with shredder, but when i... See more

Company details

  1. Office Supply Store

Information provided by various external sources

A2B Office Supplies provide for a range of products that fulfil all your office supply needs under one roof. With all leading brands partnered with us we provide for top end products to make your daily routine at the office a breeze. Not only do we provide each and every item conceivable, and from a host of brands, we also cater to each budget bracket as well. From the lowest to the highest end of the range, we do not exclude any budgetary constraints either, because at A2B Office Supplies we know the need is real and believe in serving everyone with the same level of professionalism that is deserved by one and all. Which is why we have received top ratings in reviews and with a 4.9 star rating out of a potential 5, we know our customers love us and return the same level of respect that we bestow upon them. A2B Office Technology Ltd has been a supplier of home & office equipment to a wide audience which include home owners, businesses owners, government authorities, NHS, schools, colleges and big corporate customers all over the United Kingdom. We are majorly recognised and known for supplying high-quality office products at economical prices coupled with a great customer support. Our business machine range of office equipment includes an extensive selection of paper trimmers, laminators, paper shredders, binding machines and so much more. Our office supplies store is also pleased to offer business accounts to Public Organisations such as Councils, Government bodies, Hospitals, Schools and Police and even for the Private Businesses (Ltd, Plc) enabling you and all your staff members with the fastest access to our products range of home office supplies that will further enhance your business! Feel free to take a look at our online reviews, we pride ourselves in the service we offer our customers. OfficeSource recently gave A2B Office with a 5 star review as one of the best Manchester office supplies companies.


Contact info

4.0

Great

TrustScore 4 out of 5

684 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(684)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Fantastic service - I would defintely recommend this company. We ordered a laminator on Thusrday lunchtime and it was delivered Friday morning. The price was excellent too.

January 31, 2012
Unprompted review
Rated 3 out of 5 stars

Good once prompted into action

My item didnt arrive in the timescale promised. After a week I had to chase A2B to find why it hadn't arrived. I was told the couriers had broken the machine in transit and it was being returned. It seems A2B didnt know that until I contacted them.

Once contacted they were very reactive and the issue was resolved quickly but I dont think that I should have had to instigate that action.

January 31, 2012
Unprompted review
Rated 1 out of 5 stars

reply to your reply!

re my original comment and your response...the item was returned in error,but unopened so was not in my opinion considered un-resaleable, we also accepted that our full money would not be returned,again, we did not question that as the fault in ordering was ours, ..the unacceptable part was the delay in refund or acknowlegement of return,therefore the need to 'follow it up'.
Your response including 'see all our reviews,they speak for themselves' is true,(I did mention your quick delivery!!)

January 26, 2012
Unprompted review
A2B Office Supplies & Technology logo

Reply from A2B Office Supplies & Technology

We are a professional and pro active Company and have been in business for many years, we will assist any customer in respect of returns or problems where possible, however if a customer orders an item in error (customer error) and wants to return a product back to us that cannot be re sold or in a re saleable condition , then I’m afraid this is unacceptable.

All specification on the website is accurate and correct and is there to help guide customers to purchasing the correct products.

See all of our reviews, they speak for themself.


Rated 5 out of 5 stars

Extremely good

Purchased a swordfish paper shredder. which arrived two days after placing the order. On unpacking the item, the waste box was found to be cracked in two locations. Following an immediate telephone call about the problem,return details were forwarded, and the item was collected and a replacement delivered the next day, The service was excellent and the problem dealt very efficiently.

January 15, 2012
Unprompted review
Rated 3 out of 5 stars

HSM Product lets the side down.

Good service - on time delivery etc. well packaged. The HSM Trimmer product, however is very average - difficult to line up the cut; missing placement pad; very stiff mechanism. A waste of £300+. I will end up buying another trimmer.... shame.

December 29, 2011
Unprompted review
Rated 5 out of 5 stars

People you can talk to.

The company provide excellent service and undertake orders promptly and accurately. In the event of a problem there is always someone to talk to directly to find a solution and to deal with it.

November 30, 2011
Unprompted review

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