Booked a taxi from Southwater to Horsham station. They turned up late. Booked a taxi from Gatwick to Southwater with an agreed price of £44. Taxi driver charged us £49. Spoke to the controller who m... See more
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See what reviewers are saying
Used AAA2B for work trip to and from LHR and Slinfold. Bob/ Rob on the way out was very friendly and got us there in great timing considering road closures. Nick who collected us was there and waiti... See more
Pre-booked a taxi online for a 6.4 mile journey from a holiday cottage to a wedding, and the return journey after the wedding which finished at midnight. The only quote given on the website before con... See more
I booked a taxi to pick my girlfriend up from Heathrow Airport at 7:15pm as she was due to land at 6:55pm. She was out in good time and expected the taxi to be there waiting at the agreed time however... See more
Company details
Information provided by various external sources
AAA2B is Horsham's largest private hire and executive travel company. We have been established since 1997 and have grown considerably. AAA2B customers can book in confidence knowing; We have a large fleet and over 70 qualified drivers Our office is always manned 24 hours a day, 365 days a year. There will be always somebody at the end of the phone. We use industry leading, state of the art software that is fully supported. Advanced integrated phone system that allows you access to your booking. Text confirmation and full vehicle tracking. Smart phone booking apps. Full web booking facility. Full Back up systems and onsite IT support.
Contact info
11 Nightingale Road, RH12 2nw, Horsham, United Kingdom
- 01403 242424
- bookings@aaa2b.co.uk
- www.aaa2b.co.uk
2.3
Poor
24 reviews
Hasn’t replied to negative reviews
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Excellent Customer Service
Had a chap pick us up in a minibus at 4am for an airport run and must point out such incredible customer service and friendly attitude at that time of the morning. Would recommend aaa2b of Horsham based on this service and will recommend to all of my friends and family. Sorry I cannot remember his name but thank you for making the start of our holiday an enjoyable one!
October 28, 2021
Unprompted review
Terrible Customer service
I booked a taxi to pick my girlfriend up from Heathrow Airport at 7:15pm as she was due to land at 6:55pm. She was out in good time and expected the taxi to be there waiting at the agreed time however the taxi still 30 minutes away and when I called to complain the lady on the phone was extremely rude and unprofessional. I didn’t receive any incentives or an apology so I won’t be using the company again! Terrible customer service and would not recommend using them.
October 22, 2021
Unprompted review
Excellent service
Excellent service. Very helpful and polite when I needed to change my booking time and the lady made sure I got the best price for my journey.
The driver who came to pick me up made the extra effort to park up and come and find me by walking 200 yards to the back field where I was sat round a fire.
Highly recommend.
August 4, 2020
Unprompted review
I love these guys
I love these guys. Always reliable and great service. Example - tonight I was trying to book via their app (it’s easy to use...) and was making a right mess of it. They called me up, checked what I had booked was what I really wanted ( it wasn’t - my fault). They rebooked for me, confirmed by text. Lovely people
October 18, 2019
Unprompted review
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