A & F Property Group Reviews 

36
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Based on my experience, I wouldn’t recommend, especially if you are renting through them. I’m really disappointed with my experience. The people I’ve spoken to have always come across as polite an... See more

Rated 1 out of 5 stars

Told the agents what the lowest we would except but sent viewers who offered stupidly low amounts.2 viewers not interested and 1cancelled viewing not happy at all with there performance.they new we h... See more

Company replied

Rated 5 out of 5 stars

Phil White has helped me with numerous property purchases! Whilst being efficient and helpful above all maintains good contact throughout the process where a lot of other people don’t! Is always on th... See more

Company replied

Rated 5 out of 5 stars

It is thanks to Julian Frost and his team at A & F Property that our property has been successfully sold, Throughout the sale process they have guided, supported, encouraged us, and their service has... See more

Company replied

Company details

  1. Real Estate Agency

Information provided by various external sources

Founded in 1950 A&F Estate Agents, formerly known as Abbott & Frost is one of the longest established firms of Estate Agents covering Burnham-On-Sea, Highbridge and surrounding area. Whether selling, buying or letting property, we have a dedicated and experienced team to ensure that you get the best advice, guidance and assistance throughout the whole process to help you achieve your personal aspirations. We are members of The National Association of Estate Agents, The Association of Residential Letting Agents and The Property Ombudsman. We pride ourselves on great customer service, superb local knowledge and a desire to help. We would like to think these values are what has always been at the heart of our business.”


Contact info

2.6

Poor

TrustScore 2.5 out of 5

36 reviews

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No recent history of asking for reviews

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2.6

All reviews

(36)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent rental department

Excellent rental department. They have managed my rental properties for at least 25 years! During that time I have had no complaints about the service from my tenants and equally I have found them to be current, transparent in their billing, professional and approachable.

January 15, 2022
Unprompted review
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Reply from A & F Property Group

Thank you for taking the time to write us such a nice review! We look forward to working with you in the future.

The A and F Team :)

Rated 5 out of 5 stars

Excellent Customer Service.

My late Mother's Retirement bungalow was put on the market at the end of July, and by mid September I had buyer, which was completed at the beginning of November '21. Communication has been brilliant and headed by Phil and his team, have ensured that I had the best offer, very supportive throughout. Fully recommend.

November 16, 2021
Unprompted review
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Reply from A & F Property Group

Thank you Yvonne for writing this review we are very grateful! We are glad that your experience with our sales team has been positive.

The A and F Team :)

Rated 5 out of 5 stars

exellent customer service gave you…

exellent customer service gave you quick help for rent house ,quick viewing and verry nice staff to help for renting house absolute i recomend

April 28, 2021
Unprompted review
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Reply from A & F Property Group

Thank you Savin for writing such a positive review! We are glad your experience with our lettings team was a great one.

The A and F team :)

Rated 5 out of 5 stars

Excellent customer service and feedback

We approached Abbot and Frost to let our offices only a few weeks ago.
Julian’s attention to detail and prompt email replies were excellent.
We got a tenant very quickly through them and are delighted.
Every time someone postponed a viewing even by a couple of hours he emailed me to let me know exactly what was happening!
With so many people working from home I was very worried like a lot of friends I was not going to kept in the loop about what was happening with our property!
With A&F this was most definitely not the case.
I will most definitely use them again and can highly recommend their services

April 15, 2021
Unprompted review
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Reply from A & F Property Group

Thank you for your kind review we are very grateful! Glad you are happy with the service!

The A and F team :)

Rated 5 out of 5 stars

Very kind and friendly

Very kind and friendly. Continuous communication. Felt welcomed from the first moment.
100% recommend.

February 12, 2021
Unprompted review
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Reply from A & F Property Group

Thank you for your kind review and recommendation!

The A and F Team :)

Rated 5 out of 5 stars

What can I say

What can I say, very pleased no nonsense approach to letting, swift and prompt service, definitely recommend

February 9, 2021
Unprompted review
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Reply from A & F Property Group

Thank you Neil for taking the time to write us such a positive review, greatly appreciated!

The A and F Team :)

Rated 5 out of 5 stars

Amazing Team and company

Amazing Team and company. Currently renting though them and have found the process easy and stress free. Moreover was really nice to get some chocolate from the team to say thank you for working during lockdown. When we are ready to buy we will be using A&F help us find a home thank you everyone keep up the good work.

February 7, 2021
Unprompted review
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Reply from A & F Property Group

Thank you for such a lovely review! We are glad your experience has been positive with our lettings team and we look forward to working with you in the future.

The A and F Team :)

Rated 5 out of 5 stars

We have privately rented with Abbott…

We have privately rented with Abbott and frost for several years now
And we have found all the team to be very helpful and very friendly
They go to extreme levels to make sure everything is ready for
They take all the stress of your shoulders

April 9, 2020
Unprompted review
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Reply from A & F Property Group

Thank you for writing us a review it is highly appreciated! We are very glad you are happy with our service.

The A and F Team :)

Rated 5 out of 5 stars

Second to none.

Two years ago, I moved into my first rented property as a private tenant. I went into the office as a person who had never rented before and therefore had absolutely no idea what I was doing or what I needed to do to proceed after finding a property. Lorraine was fab, she put my mind at ease and provided me with information that made the process a lot easier for me. When I moved in, the property was spotless and the communication from the office was great offering to help with anything that I may need - I had a few queries re the PAYG energy metres! Since moving in there have been a few things that have needed attention - Paul and Lorraine have helped with everything (along with the Landlord of course). There has been no problem too great. I have recently had experience of another letting agent that are not a scratch on these guys. If anyone is looking to rent AandF are your people! Thank you again for making life that little bit easier for me. Completely stress free. My first experience of renting a property has been a positive one.

April 8, 2020
Unprompted review
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Reply from A & F Property Group

Thank you so much for writing such a lovely review, we really appreciate that! So glad you have been happy and satisfied with our service!

The A and F Team :)

Rated 5 out of 5 stars

Exceeded Expectations

I instructed A&F to sell my Dad's flat. I don't live in the area so was totally reliant on the Agent and I was extremely pleased with the service. Robert and Andrew were a delight to deal with and totally professional at all times. There were a few hitches at the property which under different circumstances would have necessitated me travelling down but they dealt with these problems for me, way beyond what I would have expected. Thank you both. I wouldn't hesitate to recommend this company whether you are selling or buying.

March 8, 2020
Unprompted review
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Reply from A & F Property Group

Thank you Hilary for leaving us this review! We are very glad you've had a positive experience with us.

The A and F Team :)

Rated 5 out of 5 stars

Simon and Phil provide an excellent…

Simon and Phil provide an excellent service to my property development business. Communication is excellent and they always go the extra mile to ensure we achieve our goals.

July 10, 2019
Unprompted review
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Reply from A & F Property Group

Thank you for your kind words Mike, We will continue to build on our working relationship with you and hope we can do business for many years to come.

The A & F Team

Rated 5 out of 5 stars

Have just completed on my mum's house…

Have just completed on my mum's house sell and Aand F are easy to deal with from putting it on the market taking the photos for the Web site and then accepting an offer within 11 days and all this while we were on holiday

Thanks Aand F

June 14, 2019
Unprompted review
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Reply from A & F Property Group

Glad we could be of assistance and hope you will use our services again in the future.

The A & F Team

Rated 5 out of 5 stars

A & F Property, a First Class Team. Recommended.

It is thanks to Julian Frost and his team at A & F Property that our property has been successfully sold, Throughout the sale process they have guided, supported, encouraged us, and their service has been " first class". They said what they would do and they did it well. Robert, particularly, has been helpful and a star at keeping communication on-going. Well done to the A & F Property Team.

June 9, 2019
Unprompted review
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Reply from A & F Property Group

Thank you for your kind words. Please don't hesitate to contact us if you require any help in the future

The A & F Team

Rated 5 out of 5 stars

thankyou so much to everyone at A&F

thankyou so much to everyone at A&F, provided a brilliant, confident service and always on hand to help.
really appreciated everything they done to help us move quickly and easily as possible. 5 star service is well deserved so thankyou

January 8, 2019
Unprompted review
A & F Property Group logo

Reply from A & F Property Group

Thank you for letting us assist you with your move. Please don't hesitate to contact us again in the future.

The A & F Team

Rated 5 out of 5 stars

Julian Frost and his team

Julian Frost and his team, particularly Robert we always pleasant, communicative and accommodating during my house sale. I would definitely recommend them as a professional outfit

November 22, 2018
Unprompted review

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