The BEST EVER. I've been using abbott lyon for years! I've never had a problem at all with my jewellery. It's absolutely beautiful, amazing quality and unlike other places it lasts! There is something... See more
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Company details
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Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.
Contact info
BA1, Bath, United Kingdom
- www.abbottlyon.com
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Replied to 100% of negative reviews
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Delayed order
Delayed order.
False informed.
Order takes far too long to arrive.
Not advised the order will take over 2months don’t order if you want your order sooner rather than later.
Terrible customer service not willing to help.

Reply from Abbott Lyon
Still amazing a year later!
I’ve had two pieces and they are lovely. Had them for nearly a year now and not tarnished at all. They still feel like new. The two watches still keep time and are a staple in my wardrome. 💞💞 Big Fan!
Beautiful bracelets
Beautiful bracelets. Item was too small (my error). Easy return and quick refund so I could order another one.
Such gorgeous quality!
Lovely, high quality products! Every item I’ve received has come exactly as described online. Absolutely beautiful!
Really like Abbot Lyon
Really like Abbot Lyon jewellery and their pretty watches.
Ordered multiple items from here and…
Ordered multiple items from here and the quality and cost has never disappointed
Not a great experience
Not a great experience, necklace completely tarnished and ruined within 1 year. Almost £100 wasted. I ordered a locket in June 2025 with a red stone and 2 pictures of my son. When it arrived it was wrong and had a white stone instead. The red was chosen as it was my lost baby's birthstone. I contacted customer service who were excellent in dealing with this, they gave me the money back as a credit to order a replacement or anything else from the website. It has now been a full year since the necklace arrived and inside one of the pictures has worn away even though I've never touched the photos inside, the locket pops open of it's own accord and gets caught in my hair, and the outside of the locket is COMPLETELY TARNISHED! It's a red/copper colour now where it used to be silver when delivered. I don't wear it swimming or in the shower or when exercising in order to properly care for the necklace as I wanted it to be a lifelong piece. Now its completely ruined in its first year when the website clearly advertises tarnish free jewellery. Not very impressed if I'm being honest and don't think I'll shop here anymore.
Name necklace
I brought a custom name
Necklace and honestly it’s amazing I never take it off it’s my every day necklace! It’s held in the pool the shower the gym everything
My favourite affordable jewellery…
My favourite affordable jewellery brand. Everything is amazing quality, packaging is beautiful and customer service is great.
5 star service
Ordered another Abbott Lyon necklace to my collection.Products are always high quality and as described, fast delivery a just great experience overall.
Great service and quality!!
Very happy with my order from Zodiac Watch & Wrist Stack . The quality was excellent, delivery was quick, and everything arrived exactly as described. The whole process was smooth and professional. Highly recommended.
Everything from start to finish was…
Everything from start to finish was amazing 🤩 the quality, the speed of delivery, the gorgeous choices for personalisation - 11/10. No notes!!
I’ve been loving my Abbott Lyon pieces
I’ve been loving my Abbott Lyon pieces! The quality feels premium, with a beautiful luxury look at an affordable price. The jewellery is lightweight, comfortable to wear all day, and adds an elegant touch to any outfit.
What impressed me most is how well the pieces maintain their shine with regular wear. The personalized options make them feel extra special and perfect for gifting. The packaging is also gorgeous and gives a high-end unboxing experience.
Great and fun tasks and great rewards!
Great and fun tasks and great rewards!
obsessed with my new ring
I recently got a new ring, and have not taken it off. I love it and goes with everything I wear
I love this company
I love this company: the variety of styles, the customisation, the shipping time and most of all the quality! Everyday for 2 years I have worn 2 necklaces from here and they haven’t tarnished or rusted in the slightest. Well worth it and I love having my kids initials close to my heart🫶🏻
I broke my bracelet which I love
I broke my bracelet which I love, I contacted yourselves and within the hour a new one was chosen, reserved and purchased for me at no cost. What a service no quibble no waiting it will be here on Monday what a fantastic company. Thank you
I love all my pieces from Abbott Lyon
I love all my pieces from Abbott Lyon. The mix of good silver and gold pieces too
The most gorgeous jewellery that you…
The most gorgeous jewellery that you can personalise with unique details like adding my little boys initials 🩷
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