The employee that spoke with me on the phone was very attentive and made sure that I had a supply of my order as soon as possible to ensure that I didn’t go without. He made sure that my order was e... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service staff is first grade. Not only checking to see how I was feeling but if there were any changes in my health. Always ship my order on time & send me tracking information to follow
Company replied
The speed of delivery is appreciated. However, the packaging is not what it used to be. I used to receive my supplies in a sturdier box that they fit into perfectly. Now, the box is flimsy and some of... See more
Company replied
My only concern is sometimes the outside boxes the products are shipped in are damaged and partially unsealed. I’m sure this is more a delivery company issue. Otherwise I’m very satisfied with the qua... See more
Company replied
Company details
Written by the company
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
Contact info
1660 SW Saint Lucie West Blvd, 34986, Port Saint Lucie, United States
- www.abc-med.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from ABC Medical
Hello Shekao,
Thank you for your wonderful 5-star review! We're honored to hear that ABC Medical consistently delivers on its promises. Providing reliable service, clear communication, and dependable support is at the heart of what we do, and it's rewarding to know that you've had such a positive experience. Thank you for your trust and kind words. We truly appreciate the opportunity to serve your healthcare needs!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello James,
Thank you for your wonderful 5-star review! We're delighted to hear that you experienced fantastic service and speedy delivery. Providing exceptional customer care and ensuring your supplies arrive quickly and reliably are top priorities for our team. We truly appreciate your kind words and your trust in ABC Medical. Thank you for choosing us, we look forward to continuing to serve your healthcare needs!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Allen,
Thank you for your 5-star review! We're delighted to hear that your experience met your expectations. Providing reliable service, quality products, and dependable support is what we strive for every day. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Products shipped complete and arrived…
Products shipped complete and arrived in a timely manor.
September 25, 2026
Reply from ABC Medical
Hello Edward,
Thank you for your 5-star review! We're delighted to hear that your products arrived complete and in a timely manner. Providing accurate orders and reliable delivery is our top priority, and we're glad we could meet your expectations. Thank you for choosing ABC Medical and for taking the time to share your experience. We truly appreciate your trust and support!
ABC Home Medical Supply Team
The products are very good and the people are very helpful. I get my products in a timely manner..
They surprised me with the critical products that I really needed and everything worked out very well. The people were very helpful in getting me the right product.
September 25, 2026
Reply from ABC Medical
Hello Gregory,
Thank you for your wonderful 5-star review! We're delighted to hear that you received the products you needed when it mattered most and that everything worked out so well. Our team is committed to helping customers find the right products for their individual needs, and it's rewarding to know that our representatives were helpful and supportive throughout the process. Thank you for your kind words and for trusting ABC Medical with your healthcare needs.
ABC Home Medical Supply Team
Delivered product in time so I was not…
Delivered product in time so I was not without when you needed!
September 25, 2026
Reply from ABC Medical
Hello Charles,
Thank you for your 5-star review! We're delighted to hear that your supplies arrived on time and helped ensure you had what you needed when you needed it. Providing reliable delivery and helping our customers avoid interruptions in their essential supplies is one of our top priorities. Thank you for trusting ABC Medical with your healthcare needs. We truly appreciate your kind feedback and continued support!
ABC Home Medical Supply Team
Best product is coloplast but if they…
Best product is coloplast but if they focused to do ostomy for swimming and more secured and comfortable but the product is really secured the only problem it hard to wear a jeans comfortably but as abc medical all employees customers services are great helpfull respectful understanding and they act quickly if u run out from any item they shipped it overnight and without no change kissess 🥰🥰🥰🥰
December 11, 2025
Reply from ABC Medical
Hello Dany,
Thank you for your wonderful 5-star review! We're delighted to hear that you've had a positive experience with both your products and our service. It's great to know that the product provides the security and reliability you need, and we appreciate your thoughtful feedback regarding comfort and use during activities such as swimming and wearing certain clothing. We're especially grateful for your kind words about our team. Providing helpful, respectful, and understanding service is our top priority, and we're pleased to hear that our representatives have been there for you when needed. Knowing that we were able to respond quickly and help when you were running low on supplies means a great deal to us. We truly appreciate your support and look forward to continuing to serve your healthcare needs!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Pat,
Thank you for your lovely 10-star review!
ABC Home Medical Supply Team
The representative told me my supplies…
The representative told me my supplies would come within a couple of weeks. It seemed like it was only one week before they came. I was delighted.
Dennie Kohler
September 24, 2026
Reply from ABC Medical
Hello Denise,
Thank you for your wonderful 5-star review! We're delighted to hear that your supplies arrived even sooner than expected. Setting clear expectations and then exceeding them whenever possible is something we strive for, so it's rewarding to know we were able to pleasantly surprise you with an earlier delivery. Thank you for choosing ABC Medical and for taking the time to share your experience. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Easy to place an order. Attendant was willing to assist.
Attendant willing to assist.
September 23, 2026
Reply from ABC Medical
Hello Mazie,
Thank you for your 5-star review! We're delighted to hear that placing your order was easy and that our representative was willing to assist you throughout the process. Providing friendly, helpful service and making ordering as simple as possible are top priorities for our team. Thank you for choosing ABC Medical and for taking the time to share your experience. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Errol,
Thank you for your wonderful 5-star review! We're delighted to hear that you appreciate our fast, efficient service and the ability to speak with a live team member when placing your order. We believe personal, attentive support makes all the difference, and we're glad we could provide a great experience. Thank you for choosing ABC Medical and for taking the time to share your kind feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Roger,
Thank you for your 5-star review! We're delighted to hear that our team is always helpful and that your orders are consistently accurate. Providing dependable service and ensuring you receive the right supplies every time is our top priority. Thank you for choosing ABC Medical and for sharing your kind feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Darren,
Thank you for your wonderful 5-star review! We're delighted to hear that you've consistently experienced attentive, friendly, and efficient service from our team. Providing personalized support and making every interaction as smooth and helpful as possible are priorities we take great pride in. Thank you for your kind words and for trusting ABC Medical with your healthcare needs. We truly appreciate your support and look forward to continuing to serve you!
ABC Home Medical Supply Team
Great customer service.
September 22, 2026
Reply from ABC Medical
Hello William,
Thank you for your 5-star review! We're delighted to hear that you had a great customer service experience. Providing friendly, knowledgeable, and dependable support is our top priority, and we're thrilled to know our team met your expectations. Thank you for choosing ABC Medical and for taking the time to share your kind feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
abc great but fedex sucks
abc was great. great service. quick delivery. but fedex left my package on the ground, uncovered, one tenth of a mile down a hill from my house, when I have a covered porch. fedex should be ashamed.
September 22, 2026
Reply from ABC Medical
Hello Herbert,
Thank you for your 5-star review! We're delighted to hear that you had a great experience with our service and received your order quickly. Providing exceptional customer care and timely deliveries is always our goal.
We're sorry to hear about the issue with the delivery location. While we strive to ensure a smooth experience from order placement through delivery, we understand how frustrating it can be when a package is not left in the requested location. We appreciate you bringing this to our attention and are glad that your supplies arrived safely despite the inconvenience.
Thank you for your kind words about ABC Medical. We truly value your trust and support and look forward to continuing to serve your healthcare needs!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Susan,
Thank you for your 5-star review! We're delighted to hear that our team was receptive, helpful, and easy to work with over the phone. Providing quick, accurate shipments and excellent customer service is always our goal. We truly appreciate your kind words and your trust in ABC Medical. Thank you for choosing us, we look forward to continuing to serve your healthcare needs!
ABC Home Medical Supply Team
Customer service staff is first grade
Customer service staff is first grade. Not only checking to see how I was feeling but if there were any changes in my health. Always ship my order on time & send me tracking information to follow
September 21, 2026
Reply from ABC Medical
Hello Michael,
Thank you for your wonderful 5-star review! We're honored to hear that our customer service team has provided such attentive and caring support. Taking the time to check on your well-being, understand any changes in your needs, and ensure you have the right supplies is an important part of the service we strive to provide. We're also delighted to know that your orders arrive on time and that the tracking updates help keep you informed throughout the delivery process. Thank you for your kind words and for trusting ABC Medical with your healthcare needs.
ABC Home Medical Supply Team
I follow up with me regularly
I follow up with me regularly, they’re very professional over the phone and online. It’s very efficient.
September 14, 2026
Reply from ABC Medical
Hello Robert,
Thank you for your wonderful 5-star review! We're delighted to hear that our team follows up regularly and provides professional service both over the phone and online. Making the process efficient, convenient, and stress-free for our customers is always our goal. We truly appreciate your kind words and your trust in ABC Medical. Thank you for choosing us, we look forward to continuing to serve your healthcare needs!
ABC Home Medical Supply Team
The products came in a timely fashion
August 26, 2026
Reply from ABC Medical
Hello Ann,
Thank you for your 5-star review! We're pleased to hear that your products arrived in a timely manner. Providing reliable service and ensuring our customers receive their supplies when they need them is our top priority. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello David,
Thank you for your 5-star review! We're delighted to hear that your delivery was quick, easy, and reliable. Providing a smooth experience and ensuring your supplies arrive on time are top priorities for our team. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
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