ABC Medical Reviews 

3,571
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,003 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall quality and reliability of the service. Customers frequently mention that the support staff is exceptionally helpful, kind, and professional when handling phone calls and organizing new medical supply systems. People also appreciate the prompt shipping, noting that their packages usually arrive quickly, accurately, and in great condition without any delays. However, some people mentioned frustrating issues with delivery errors, such as packages being sent to the wrong address or mishandled by couriers. A few consumers also experienced occasional communication challenges regarding refill schedules, order changes, or waiting until the official ship date for extra supplies.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive on... See more

Order

Reviewers mention positive feedback about order accuracy, noting that items arrive on time and in good... See more

Staff

People report positive experiences with staff, frequently noting that representatives are extremely helpful,... See more

Service

Customers had positive experiences with service, frequently praising prompt shipping, courteous staff, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that speaking to a representative on the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The employee that spoke with me on the phone was very attentive and made sure that I had a supply of my order as soon as possible to ensure that I didn’t go without. He made sure that my order was e... See more

Company replied

Rated 5 out of 5 stars

Customer service staff is first grade. Not only checking to see how I was feeling but if there were any changes in my health. Always ship my order on time & send me tracking information to follow

Company replied

Rated 5 out of 5 stars

The speed of delivery is appreciated. However, the packaging is not what it used to be. I used to receive my supplies in a sturdier box that they fit into perfectly. Now, the box is flimsy and some of... See more

Company replied

Rated 5 out of 5 stars

My only concern is sometimes the outside boxes the products are shipped in are damaged and partially unsealed. I’m sure this is more a delivery company issue. Otherwise I’m very satisfied with the qua... See more

Company replied


Company details

  1. Medical Supply Store

Written by the company

A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!


Contact info

  • 1660 SW Saint Lucie West Blvd, 34986, Port Saint Lucie, United States

  • www.abc-med.com

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(3,571)

977 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company to deal with.

We have used ABC Medical for some time and the order has always been accurate, good quality and on time.

September 15, 2026
ABC Medical logo

Reply from ABC Medical

Hello James,
We're honored to have earned your trust over the years. It's great to hear that your orders have consistently been accurate, high quality, and delivered on time. Providing dependable service and ensuring our customers receive the products they need without hassle is what we strive for every day. Thank you for choosing ABC Medical and for your continued confidence in our team. We truly appreciate your loyalty and look forward to serving your healthcare needs for years to come!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

ease of ordering

ease of ordering, quality of product, never worry about running out of supplies

September 8, 2026
ABC Medical logo

Reply from ABC Medical

Hello Melissa,
Thank you for your wonderful 5-star review! We're delighted to hear that you value the ease of ordering, the quality of our products, and the peace of mind that comes from knowing you'll have the supplies you need when you need them. Our goal is to make managing your healthcare needs as simple and worry-free as possible. Thank you for choosing ABC Medical and for sharing your experience. We truly appreciate your trust and continued support!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

The speed of delivery is appreciated

The speed of delivery is appreciated. However, the packaging is not what it used to be. I used to receive my supplies in a sturdier box that they fit into perfectly. Now, the box is flimsy and some of my supply boxes are crushed inside the delivery box.

September 10, 2026
ABC Medical logo

Reply from ABC Medical

Hello Shawn,
Thank you for your 5-star review! We're delighted to hear that your refill and delivery were handled in a timely manner. Ensuring our customers receive their supplies when they need them is our top priority, and we're glad we could provide a smooth and dependable experience. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

They follow through wth the order very…

They follow through wth the order very efficiently.

September 14, 2026
ABC Medical logo

Reply from ABC Medical

Hello Ralph,
Thank you for your 5-star review! We're delighted to hear that our team followed through on your order efficiently. Providing reliable service and keeping the process smooth from start to finish is our goal, and we're glad we could meet your expectations. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!

ABC Home Medical Supply Team

Rated 5 out of 5 stars
ABC Medical logo

Reply from ABC Medical

Hello Alan,
Thank you for your 5-star review! We're delighted to hear that you experienced a quick response and fast delivery. Providing timely service and ensuring our customers receive the supplies they need without delay is always our goal. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Very happy with ABC

September 14, 2026
ABC Medical logo

Reply from ABC Medical

Hello Martin,
Thank you for your 5-star review! We're thrilled to hear that you're very happy with ABC Medical. Providing dependable service, quality products, and exceptional customer care is our top priority. We truly appreciate your trust and support, and we're grateful for the opportunity to serve your healthcare needs. Thank you for choosing ABC Medical!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

ABC always takes excellent care of me…

ABC always takes excellent care of me and countless others.

September 14, 2026
ABC Medical logo

Reply from ABC Medical

Hello John,
Thank you for your wonderful 5-star review! We're honored to hear that ABC Medical has provided excellent care not only for you, but for so many others as well. Our team is committed to delivering dependable service, quality products, and compassionate support to every customer we serve. Your kind words mean a great deal to us. Thank you for your trust, loyalty, and continued confidence in ABC Medical. We truly appreciate the opportunity to support your healthcare needs!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Great company to work with.

Thank you for all that you.
You have been very helpful in getting the meds order fixed and delivered to me on time.

September 3, 2026
ABC Medical logo

Reply from ABC Medical

Hello Warren,
Thank you for your wonderful 5-star review! We're truly grateful for your kind words and are delighted to hear that we were able to help get your order corrected and delivered on time. Providing helpful, dependable service and ensuring our customers receive the supplies they need is always our top priority. Thank you for your trust in ABC Medical and for allowing us to assist you. We sincerely appreciate your support and look forward to continuing to serve your healthcare needs!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Fast delivery

September 11, 2026
ABC Medical logo

Reply from ABC Medical

Hello Eugene,
Thank you for your 5-star review! We're delighted to hear that your order was delivered quickly. Providing fast, reliable service and ensuring you receive your supplies when you need them is our top priority. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!

ABC Home Medical Supply Team

Rated 5 out of 5 stars
ABC Medical logo

Reply from ABC Medical

Hello Anita,
Thank you for your 5-star review! We're delighted to hear that your refill and delivery were handled in a timely manner. Ensuring our customers receive their supplies when they need them is our top priority, and we're glad we could provide a smooth and dependable experience. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

My only concern is sometimes the…

My only concern is sometimes the outside boxes the products are shipped in are damaged and partially unsealed. I’m sure this is more a delivery company issue. Otherwise I’m very satisfied with the quality, time of delivery etc.

September 9, 2026
ABC Medical logo

Reply from ABC Medical

Hello Kellie,
Thank you for your review and for sharing your experience. We're pleased to hear that you're satisfied with the quality of our products, timely deliveries, and overall service. We also appreciate your feedback regarding the condition of some of the shipping boxes upon arrival. While shipping carriers handle the delivery process, we understand how concerning it can be to receive packages that appear damaged or partially unsealed. Your comments are valuable, and we'll be sure to share them with the appropriate team as we continuously work to improve the customer experience. Thank you for choosing ABC Medical and for your continued trust.

ABC Home Medical Supply Team

Rated 5 out of 5 stars

SAME GREAT SERVICE

SAME GREAT SERVICE! and timely delivery.

September 9, 2026
ABC Medical logo

Reply from ABC Medical

Hello Bruce,
Thank you for your 5-star review! We're delighted to hear that everything was smooth, easy, and correct. Providing a seamless experience is always our goal, and we appreciate you taking the time to share your feedback. Thank you for choosing us!

ABC Medical Team

Rated 5 out of 5 stars

Very pleasant to deal with & efficient

Very pleasant to deal with & efficient

September 9, 2026
ABC Medical logo

Reply from ABC Medical

Hello Steven,
Thank you for your wonderful review! We're delighted to know that your experience was both pleasant and efficient. Your feedback means a great deal to our team, and we appreciate the opportunity to serve you.

ABC Medical Team

Rated 5 out of 5 stars

Everything was smooth

Everything was smooth, easy, and correct

September 1, 2026
ABC Medical logo

Reply from ABC Medical

Hello David,
Thank you for the wonderful feedback! We're thrilled to know your experience was smooth, easy, and met your expectations. Your kind words mean a lot to our team, and we appreciate the opportunity to serve you.

ABC Medical Team

Rated 5 out of 5 stars

Highly efficient and customer focused

ABC Medical is highly efficient and provides excellent customer support. Regular shipment is fast and on time.

August 30, 2026
ABC Medical logo

Reply from ABC Medical

Hello Nancy,
Thank you for the 5 stars! We're so glad to hear you've experienced excellent customer support and fast, on-time deliveries. Your feedback means a great deal to our team. Thank you for choosing ABC Medical!

ABC Medical Team

Rated 5 out of 5 stars

Very efficient on time

Very efficient on time. I feel well taken care of

September 4, 2026
ABC Medical logo

Reply from ABC Medical

Hello Customer,
Thank you for your kind words! We're thrilled to hear that you had an efficient experience and felt supported throughout the process. Your feedback means a great deal to us, and we're grateful for the opportunity to serve you.

ABC Medical Team

Rated 5 out of 5 stars

Professional and courteous

Professional and courteous. Delivery on time . Great company !

September 3, 2026
ABC Medical logo

Reply from ABC Medical

Hello Charles,
Thank you for the fantastic review! We're so pleased to hear that our team made a positive impression and that your order arrived as expected. Your confidence in our company means a great deal to us.

ABC Medical Team

Rated 5 out of 5 stars

The employees are always knowledgeable…

The employees are always knowledgeable and helpful. Fast shipping.

September 3, 2026
ABC Medical logo

Reply from ABC Medical

Hello Bonita,
Thank you for the fantastic review! It's great to hear that our employees were able to help and that your delivery arrived promptly. We sincerely appreciate your trust and support.

ABC Medical Team

Rated 5 out of 5 stars

Delivered on time!

September 3, 2026
ABC Medical logo

Reply from ABC Medical

Hello Robert,
Thank you for your kind words! It's wonderful to know you enjoyed doing business with us. We sincerely appreciate your trust look forward to serving you again.

ABC Medical Team

Rated 5 out of 5 stars

Great to do business with

Great to do business with

August 26, 2026
ABC Medical logo

Reply from ABC Medical

Hello John,
Thank you for the fantastic review! We're grateful for the opportunity to serve you and are thrilled to hear about your positive experience. Your support is sincerely appreciated.

ABC Medical Team

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