abc ivf - St Albans Reviews 

27
TrustScore 4 out of 5

4.2

Colney Medical Centre, 45-47 Kings Road, AL2 1ES St Albans, England, GB


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Rated 5 out of 5 stars

We had a fantastic experience with St Albans, particularly with Deirdre. She was very supportive and so kind, and had answers and guidance for every single interaction we had with her. We are lucky to... See more

Company replied

Rated 5 out of 5 stars

I literally having nothing bad to say about this clinic!! Deidre at St Albans was absolutely amazing from the moment I saw her to when she gave us the amazing news we were pregnant after our first rou... See more

Company replied

Rated 5 out of 5 stars

Easy, friendly, affordable. Great experience at St Albans clinic. Deidre went above and beyond to support us. We had to go to St Paul’s clinic for egg collection and transfer and again very profession... See more

Company replied

Rated 1 out of 5 stars

We had 2 IVF with ABC and to compare them it was like day and night. First one went very smooth but second one was full of mistakes and errors. And Rebecca team couldn’t care less. We made formal comp... See more

Company replied


Company details

  1. Fertility Clinic
  2. Fertility Physician

Written by the company

We offer the UK's lowest cost IVF treatment. We have excellent success rates, well above the UK average & still deliver quality, affordable fertility treatment.


Contact info

  • Colney Medical Centre, 45-47 Kings Road, AL2 1ES, St Albans, England, United Kingdom

  • 01727 229 199

4.2

Great

TrustScore 4 out of 5

27 reviews

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This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(27)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend to everyone!

After a failed cycle at another clinic we decided to move to ABC/create following the information webinars which were more then just sales pitches!
I felt in very safe hands through my whole cycle. The team on the phones genuinely care and show an interest, shout out to Becca & Liberty.
I was able to see the same nurse throughout my whole cycle who has been simply amazing big shout out to Deidre @ St Albans.
My egg collection experience was so much better then at my previous clinic. Thankyou to everyone at Wimbledon for looking after me!
Mild ivf works, I had less drugs, monitored much more closely, not restricted to week days only. We have 2 embryos safely in the freezer and the one that’s on board gave us a BFP.

May 7, 2022
abc ivf - St Albans logo

Reply from abc ivf - St Albans

Hi Lisa,

Thank you for taking the time to leave us a review and your lovely words about the whole experience! We're so happy we were able to support you on your journey!

Wishing you all the best,
abc ivf

Rated 5 out of 5 stars

Wish we’d found abc ivf sooner!

We moved to abc Hertfordshire after being very unimpressed with our first clinic. Abc couldn’t have been more opposite. They didn’t try to up-sell, they genuinely seemed to do what was best for the patient not the business and as a result gained our trust straight away. They maintained that trust with a high level of competence right the way through our treatment and we could not recommend them highly enough.

From the interactions we had with their sister clinic CREATE St. Paul’s, if we had not met the eligibility criteria of abc we would have been more than happy with CREATE having had a good experience with them at both egg collection and embryo transfer.

We recognise we are in the very lucky group for whom the first cycle is successful, currently 7 weeks pregnant, with a day 5 embryo also in the freezer, but we were honestly so impressed with abc even before we had started treatment that I’d already recommended them to a colleague!

April 17, 2022
abc ivf - St Albans logo

Reply from abc ivf - St Albans

Hi Laura,

Congratulations! This is wonderful news! Thank you so much for such a lovel review! We're so happy we were able to support you. Sending much love to you and your little family.

Best wishes, abc ivf

Rated 5 out of 5 stars

Absolutely Amazing 🤩

I literally having nothing bad to say about this clinic!! Deidre at St Albans was absolutely amazing from the moment I saw her to when she gave us the amazing news we were pregnant after our first round of IVF!!! St. Paul’s who also did the egg collection and transfer were incredible. All staff and communication was great too! Would one million per cent recommended ABC IVF to anyone struggling to conceive.

March 4, 2022
abc ivf - St Albans logo

Reply from abc ivf - St Albans

Hi Stephanie

Wow, congratulations! We're absolutely over the moon for you! Thank you so much for taking the time to leave a review and your lovely words about the clinic and staff!

Wishing you all the best,
abc ivf

Rated 5 out of 5 stars

Great experience

Easy, friendly, affordable. Great experience at St Albans clinic. Deidre went above and beyond to support us. We had to go to St Paul’s clinic for egg collection and transfer and again very professional and clean. Would highly recommend ABC IVF to anyone who wants to start their journey.

February 25, 2022
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Reply from abc ivf - St Albans

Hi Rachel,

Thank you so much for taking the time to leave a review for our St Albans clinic and your lovely words about our staff!

Wishing you all the best,
abc ivf

Rated 1 out of 5 stars

Money money money

Unfortunately I do not recommend the St Albans clinic due to them being so disorganised.
I started my ivf icsi journey with them this year but then suddenly fell pregnant naturally before I started my medication. All up to this point they were fine just a bit chaotic with the organisation trying to get set up but thankfully the nurse there (Not allowed to say the name otherwise you get them reporting you to Trustpilot) was lovely and that’s why I decided to keep going with this company.
Once I fell pregnant, I then went to my patient co-ordinator (Again, not allowed to say the name otherwise you get them reporting you to Trustpilot) and requested a cancellation of my treatment as I was still in date with the appropriate refunds in my terms and conditions…. Still waiting for my refund 28 days on. I have emailed and rung this company several times and it’s still ongoing where my refund is. I have tried to get hold of the clinic manager and they never answer the telephone.

Something also that’s not talked about a lot with the charges is the risk of OHSS. As a new person in the ivf world, this was another language to me and didn’t realise how high the chances of getting OHSS. This is even more money as you are not allowed to do a fresh transfer but a frozen which isn’t included in your price. When I did a poll online on the girls who had ivf with this company, the poll stood out that a high proportion of women had to do a frozen transfer due to the risk of OHSS. So to anyone reading this review, please keep in mind the extra cost of a frozen transfer as it’s quite a lot of money on top.

Overall my experience with ABC IVF St Albans started off well and has now ended with me constantly battling for my hard earned money back and nobody seems to care. The battle continues.

December 7, 2021
Unprompted review
abc ivf - St Albans logo

Reply from abc ivf - St Albans

Hi Ellie,

Thank you for taking the time to leave us your feedback, and we are sorry to hear that you were not happy with your experience with us. We have been in contact with you, and your refund has been processed. We are sorry for any inconvenience this delay caused.
Abc ivf offers the most affordable IVF cycle in the UK. There are additional costs that patients may need to pay outside of the package prices, but these are all explained clearly in your Initial Consultation or can be found on our Terms & Conditions.

Best wishes, abc

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