Wow! I have no words for how remarkably patient, kind and conscientious Michael was when I placed an order. He always followed through. If he said that he would call with information concerning m... See more
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Company details
- Photo Shop
- also in
- Electronics Store
Contact info
1805 Lower Road, 07036, Linden, NJ
- 732-215-4000
- www.abesofmaine.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Christine Johnson is one of the best…
Christine Johnson is one of the best customer service agents I have ever worked with. I had a question about a price difference with my purchase. Christine quickly reviewed the invoice, listened to my concerns and quickly agreed with me and assured me that she would immediately adjust the invoice. Done and done, what a turnaround from when I answered her call back yesterday. Thanks again Christine
John F.
Bait & Switch at its Finest
Bait & Switch at its Finest
I got out alive -- I was able to cancel. Abe's changed the product from my order. Then Abe's started trying to upsell me on things like batteries at high prices. They held my order hostage seemingly until I ordered more accessories. I feel good I got out alive.
Seriously consider whether you want to order from this company.
Jennifer provided great customer…
Jennifer provided great customer service and helped us resolve an issue with our order. We were able to get it all squared away and we are grateful!
Excellent customer communication
I had an easy and amazing shipping experience with Christine J
I had so many questions regarding purchasing my lens and Christine was so patient making sure I fully understood what I was buying
Mata
Yep. It's a con.
$1700 order sitting in "new" status for five days. They keep calling and emailing to "confirm" the order, which I've since learned is part of the con.
(Meanwhile, my gear from B&H and Amazon has arrived and ready to go.)
Federal statute says they have 30 days to ship, so I guess we'll see.
This is clearly a dishonest business. Won't be buying from them again.
I Repeatedly Buy from Abe's of Maine. You Should Too
You have read the reviews. You are looking to find THE best buy for that high dollor investing. You want old fashion dependability not buyers remorse. Then simply put, "Trust Abe's ... make that purchase!" Want American made and warranteed wel; the best price; best customer service? Then tell them. Abe's of Maine delivers. As a seasoned photographer of over 50 years who does not buy equipment unless fully vetting the people and business before investing in the sales pitch offered, I choose to buy American warranted equipment and have found you can indeed make the request to do so from Abes and depend on transparency of all options that are available. Ask Jennifer for help if you fear you do not have enough information to decide what option is your best investment.
Great customer experience
Great customer experience!
UPS refused to honor the overnight delivery. Abes wasted no time in refunding the difference.
My recent purchase from Abe’s of Maine…
My recent purchase from Abe’s of Maine was a great experience. They were prompt and communicative so I never had a doubt about the progress of the order. My service agent, Jennifer was professional and courteous and was easy to work with. I recommend them highly and look forward to working with them again soon.
Jennifer was extremely knowledgeable…
Jennifer was extremely knowledgeable and was able to expedite my gear replacement order. Will continue to order from AbesofMaine!
Jennifer is highly professional
Jennifer is highly professional, conveying knowlege, competence, delight and empathy.
★★★★★ Outstanding Experience with Abe's…
★★★★★ Outstanding Experience with Abe's of Maine
I recently purchased the Sony FE 70–200mm F2.8 GM OSS II from Abe's of Maine, and I couldn't be more pleased with the entire experience.
From the moment I placed my order, I was impressed by the professionalism and honesty of their staff. Shortly after ordering, I received a phone call, not to pressure me into buying anything, but to verify my order and explain my options. The representative was completely transparent in explaining that Abe's of Maine is not an authorized Sony dealer and clearly outlined the differences between the available packages and warranty coverage. I truly appreciated that level of honesty and openness, as well as their excellent price.
What impressed me even more was that they stood behind their product by providing their own warranty coverage. It gave me confidence that customer satisfaction was important to them.
The service was outstanding. My order was processed immediately, and to my surprise, the lens arrived the very next morning, Saturday. I honestly did not expect such fast shipping.
After receiving the lens, I successfully registered it with Sony without any issues, making the entire purchase smooth from beginning to end.
As for the lens itself, the Sony FE 70–200mm F2.8 GM OSS II has exceeded every expectation I had. The autofocus is incredibly fast and accurate, the image quality is exceptional, and the sharpness, contrast, and color rendition are simply outstanding. After many years of photography and owning numerous lenses, I can honestly say this is the finest lens I have ever owned.
My experience with Abe's of Maine was first-class from start to finish. Their honesty, excellent communication, prompt service, and unbelievably fast delivery earned my trust. I would not hesitate to purchase from them again and highly recommend them to anyone looking for quality camera equipment.
Thank you, Abe's of Maine, for making this one of the best online purchasing experiences I've ever had.
Jennifer did a great job helping me…
Jennifer did a great job helping me resolve a shipping issue. Great service!
Pleasure speaking with her
Excellent service helping me buy a hard…
Excellent service helping me buy a hard to find camera. Thank you
Michael at Abes of Maine
I called Abes of Maine to try and get a camera rushed to Houston in one day for my daughter's European trip. Michael was so helpful, knowledgeable and kind. He helped me figure out what I needed and how to get it to me by the next day. I really appreciated his quick and thorough help and would highly recommend Abes of Maine, especially Michael to anyone!
Great customer service
Great customer service. They followed-up via phone because an item was backordered, and helped me find a good alternative.
Jennifer Smith provided excellent Service
Jennifer Smith provided excellent customer service throughout my purchase. There was an issue with my order, but she responded quickly, kept me informed, and made sure the situation was resolved to my satisfaction.
I appreciated her professionalism, responsiveness, and willingness to take ownership of the problem. It's refreshing to work with someone who genuinely cares about the customer experience.
Thank you, Jennifer, for your outstanding support. I would be happy to do business with Abe's of Maine again.
Helpful and thorough
Jennifer was very prompt and helpful in helping me resolve an issue. She was understanding, resolved the issue quickly, and very professional.
Excellent Customer Service
Called customer service today. I was fortunate enough to speak to Jennifer. Her responsiveness and ability to satisfy my concerns was greatly appreciated and a terrific surprise.
Called regarding the cannon G7X markiii…
Called regarding the cannon G7X markiii Michael was nothing but accommodating and helpful being that it was short notice before a vacation he was able to get everything processed for me so I would have my camera in time for vacation I could not recommend calling Michael enough for you next camera need!!
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