A Better Florist Reviews 

87
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I wish I'd seen these reviews before I purchased The Melody bouquet for 99AUD. The flowers delivered were fresh, but there were only 7 out of the 10 roses in the actual bouquet and half the greenery,... See more

Rated 5 out of 5 stars

I have to say top service and top products delivered to my GF in Hong Kong while I'm sitting in Denmark. I ordered one bouquet from their homepage it was delivered as seen on home page. I also aske... See more

Rated 5 out of 5 stars

The team was really helpful in helping me get a bouquet of flowers ready within a day or two, and getting it delivered on time on New Year's Eve Day in Guangzhou, China. I really appreciate the team's... See more

Rated 5 out of 5 stars

I ordered the Lilah bouquet online from the UK for my Mother’s 80th birthday. She’s in HK. My Mother was really pleased with the bouquet of beautiful flowers. It really brightened up her day. In... See more

Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market

Information provided by various external sources

Flower Delivery in Singapore. Send flowers and emotions in Singapore with A Better Florist! Order flower online and make someone's day awesome, fresh flowers in Singapore, no GST. Roses, yellow sunflowers and more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(87)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Soooo disappointing!

Soooo disappointing!

Yes, the flowers arrived the day they were supposed to. That’s for the 1 star.

No, the flowers were nothing like the photo.

No the flowers were not worth anywhere near the price I paid.

No, the customer service failed to rectify the situation and I had to chase to get a reply pointing to terms and conditions and a voucher (lol) for 10% of the price paid.

No, I won’t be using this company or recommend to anyone except perhaps my foes.

Beware, they are network of sites and you might not even think you’re using this company - I bought flowers from newcastleblooms.com.au but this is clearly owned operated by these clowns.

February 19, 2022
Unprompted review
Rated 1 out of 5 stars

Scam scam scam and scam.

Scam scam scam and scam.
I, unfortunately, experienced the services of a better florist.
Their websites and sales are illegal from a Law point of view as they confirmed by email to use only images as illustrations without clearly making a statement of that.

Please, run away from all A Better Florist and sub-companies (Oslo Blooms for that time) and don't trust all good experiences that are all fake and buy by the company to continue their scam.

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

BEAUTIFUL GIFT ARRANGEMENT to POLAND from LONDON

Dear Kate ( a better florist ).

My friend Nina , in Poland , was so delighted with her surprise floral gift from me . She was ecstatic - and she sent me photos of the arrangement which I was equally delighted with

So fabulous to find an internet florist who really knows how to get it right first time ! Flowers were fresh , beautifully presented and a joy to receive

Value for money : delivered on time : a great gift for a ‘ Get Well ‘ wish. I don’t feel ripped off or cheated as I have done on some internet flower sites - so, please accept my sincerest thanks
Thank you - well done
Jenny Kennedy

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

A Better Florist…the best florist experience you could ask for

I bought a bouquet of roses through A Better Florist online…and it was simple…they not only delivered a beautiful bouquet of roses, they delivered them within the time frame they said they would, and when I enquired about something with them via the online chat - they responded to me instantly and were very transparent and treated me like I was the most important thing in their day at that moment.

Would not hesitate to use them again, and would highly recommend their services!!!

Could not recommend highly enough!!!

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful Team at A Better Florist

The team was really helpful in helping me get a bouquet of flowers ready within a day or two, and getting it delivered on time on New Year's Eve Day in Guangzhou, China. I really appreciate the team's hard work and commitment in helping customers getting their orders delivered on time. My girlfriend loved the bouquet and I will definitely approach this team again to send my next bouquet. Cheers!

January 3, 2022
Unprompted review
Rated 1 out of 5 stars

Do not order

Do not order, they replace flowers with different flowers of less value. There are other online flower delivery options which.

September 4, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!! This company and all their "local" subsidiary companies (e.g. Oslo Blooms) are a scam. They do not deliver as instructed and when they *offer* a refund they take a 10% administrative fee, which appears to be their business model and how they make their money.

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased with the efficiency and…

Very pleased with the efficiency and service for delivery of a floral tribute for a bereavement. The floral tribute was delivered on 9 August 2021 at 6 pm to the wake. Note that the 9 August was a public holiday and there was no surcharge. That's service with a S.

Will use them again.

Tony from Sydney Australia

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

Was very surprised this worked out

I was very surprised this worked out. I ordered from the US, for a delivery to my girlfriend while she was in Turkey. Flowers were great. Looked like the photo and were high quality. Took a risk, and it paid off... This is a real review and i felt i needed to write it since there was a ton of bad reviews.

August 1, 2021
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAMMERS BEWARE

Horrible service. Delivered my daughter’s college graduation gift on the wrong date and she was already out of town on a planned 4 day trip when they left her bouquet at her neighbors. I’ve been asking for a refund for over a month and the refuse. I’m so angry I spent $118 and got totally screwed. They have no business ethics and they could care less about ruining the special occasion. All that matters to them is they keep your money. PATHETIC!! They shouldn’t be in business because more people will be hurt and scammed by this piece of s#!t company!! Don’t walk, RUN AWAY!!!!

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service! Beautiful fresh bouquet delivered in time in Oslo. Thank you for assistance on Customer Service.
Order placed with Oslo Blooms, from Romania to Norway (Oslo).

July 28, 2021
Unprompted review
Rated 1 out of 5 stars

BE AWARE OF A SCAMMER

BE AWARE OF A SCAMMER
I have ordered a bouquet called The Spring Breeze from their website, it looked gorgeous, but in picture only. The person received a bag of garbage. STAY AWAY. This company is only a front portal, when you place order with them, they then place order with some cheap local florists and pay them pennies, this explain the horrible difference

July 7, 2021
Unprompted review
Rated 1 out of 5 stars

Ok so pay your money and hope

Ok so pay your money and hope - and remember this is not a cheap service in cost, just a cheap service as a customer service! If the flowers are ok then great. Face any issue and you will get platitudes and a minor offer of discount for a future order. So basically spend further monies with them to resolve poor service - great business model.
Flowers delivered in poor condition and starting dying in 2 days. The recipient too embarrassed to initially tell me. When I found out and sent full details and photos customer service team they don’t want to know. Must raise immediately! Sorry too late. So basically your issue not ours - thank you we have you money. Please spend some more with us with a minor discount oh and your response is dealt with by a CUSTOMER SUCCESS officer - seriously!!

June 19, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t buy their cake!

The cake is very different from the pictures shown in Oscar’s Cakes. The size is very small and shallow, basically the biscuit base is of the same height as the cheese layer! Outrageous

May 30, 2021
Unprompted review
Rated 4 out of 5 stars

Delivered on promise even with expedited order

I ordered 3 bouquet of flowers from A Better Florist 1 day before Mother’s Day. They are to be delivered at different times to 2 different locations. I was quite concerned initially with the bad reviews I have seen (after I ordered). But to my great relief, all the bouquets were delivered and to good quality. Great job on an expedited order on a busy day !

May 25, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look