A Better Florist Reviews 

87
TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

I wish I'd seen these reviews before I purchased The Melody bouquet for 99AUD. The flowers delivered were fresh, but there were only 7 out of the 10 roses in the actual bouquet and half the greenery,... See more

Rated 5 out of 5 stars

I have to say top service and top products delivered to my GF in Hong Kong while I'm sitting in Denmark. I ordered one bouquet from their homepage it was delivered as seen on home page. I also aske... See more

Rated 5 out of 5 stars

The team was really helpful in helping me get a bouquet of flowers ready within a day or two, and getting it delivered on time on New Year's Eve Day in Guangzhou, China. I really appreciate the team's... See more

Rated 5 out of 5 stars

I ordered the Lilah bouquet online from the UK for my Mother’s 80th birthday. She’s in HK. My Mother was really pleased with the bouquet of beautiful flowers. It really brightened up her day. In... See more

Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market

Information provided by various external sources

Flower Delivery in Singapore. Send flowers and emotions in Singapore with A Better Florist! Order flower online and make someone's day awesome, fresh flowers in Singapore, no GST. Roses, yellow sunflowers and more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

87 reviews

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No history of asking for reviews

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4.4

All reviews

(87)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a bouquet of flowers in…

Ordered a bouquet of flowers in Stockholm for SEK2,157 which comes to around USD215 at current prices, then I saw they are selling the same product for around USD50 in other locations. Total scam. First and only 5 star review here on Trustpilot is by someone called Steve Feiner who is the owner and CEO of the business. I guess that says enough about their integrity. Never again.

April 18, 2020
Unprompted review
Rated 1 out of 5 stars

unable to deliver on time .

unable to deliver on time .. and unable to locate the driver which is a third party provider !
when you phone them.. they are just sorry... sorry and sorry ....
i don't care, i want the flowers I paid for !
never again

April 16, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Awful level of customer service. Charged extra for devliery after order was accepted, didn't delivery on the date, failed to deliver even on the SECOND promised delivery date. Now trying to get them to do their job, or give me my money back failing which I will have to complain to the ACCC. Avoid at all costs! Go to a 24 hour florist and do the delivery yourself; so much better!

April 15, 2020
Unprompted review
Rated 1 out of 5 stars

Flowers didnt arrive

Flowers didnt arrive, told me they would arrive on Thursday nothing, then told me they had a system glitch they would be there on Sunday (really!!) of course they didnt arrive.

Avoid

April 12, 2020
Unprompted review
Rated 1 out of 5 stars

Very bad

Very bad.

Ordered $150 aus worth of roses, chocolates and a vase from abetterflorristau.

Their system "didn't capture" my delivery date and time and despite leaving my contact phone number they emailed me. Luckily I saw their email in my spam folder the day before the flowers needed to arrive.

The roses I ordered where supposed to be red and cream/champagne. Instead I got red and orange and they where no where near the quality of what was pictured on their site.

I ordered a simple looking vase from their site but what I received was different than pictured.

I ordered a box of $25 chocolates and the chocolates that arrived where completely different brand and value.

They have no physical store to visit. Their contact number goes to Singapore where the business seemed to originate from. No Australian phone number, no google reviews, website works poorly. - overall it just felt like a shady interaction.

I would discourage anyone from using this business and I won't be using them again.

Fleurus in Bundall or rosita at various locations around the Gold Coast are much better options.

Just wish I could get a refund - received nothing I was expecting to receive.

February 14, 2020
Unprompted review

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