ABi Doors Reviews 

46
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

ABI doors fitted 3 sectional garage doors for me last week. From first contacting ABI to the final fitting everything they promised to do was carried out to the letter. Price, programme, quality and t... See more

Company replied

Rated 5 out of 5 stars

Wow these guys have helped me out today over a video call & im so happy that my electric door is now working perfectly. From the First Lady who answered the phone to the 2 tradesmen who helped me, the... See more

Company replied

Rated 5 out of 5 stars

Very happy with my hormann sectional electric garage door. From initial assessment of my garage with knowledgeable non pushy advice to the actual fitting of my new door the service has been great. S... See more

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Rated 2 out of 5 stars

Really disappointed. I was talked into ordering by a plausible salesman who said he owned the firm. Fitters booked a Friday morning, arrived after noon and left at 3pm not having completed. Said they... See more

Company replied

Company details

  1. Garage Door Supplier

Written by the company

ABI Garage Doors Ltd based in Leeds, Yorkshire is the North of England’s premier supplier of garage doors and accessories to domestic and trade markets.


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4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.6

All reviews

(46)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Total Quality

Very helpful and knowledgeable agent (Grace thank you) who made sure I chose the right handset for my door having diagnosed, after several checks, that my old one was deceased. Super fast delivery at the best price I could find from other online suppliers. ABi are on my list of trusted suppliers now.

October 31, 2023
Unprompted review
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Reply from ABi Doors

Thanks very much for your review James. We really appreciate the feedback.

Rated 5 out of 5 stars

Excellent service

The team were prompt, professional and efficient. Doors still excellent condition a year on. Highly recommended.

September 24, 2022
Unprompted review
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Reply from ABi Doors

Thanks a lot for the review Frances!

Rated 5 out of 5 stars

First Class in every way.

Helpful - courteous and prompt. Thank you Grace - 24 hours after payment - goods in my hand. Perfect! ☺️

July 21, 2023
Unprompted review
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Reply from ABi Doors

Thanks very much for your review Paul.

Rated 5 out of 5 stars

5 Star Company

We have just had new garage doors fitted and the whole experience with this company has been terrific from beginning to end. Their quote was very competitive, they kept us informed of lead times, their fitters were excellent and the office staff are lovely and so helpful.
I give them 5 stars and I have already recommended them to friends.

October 18, 2022
Unprompted review
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Reply from ABi Doors

Thanks a lot for the kind words Gill. We really appreciate it!

Rated 5 out of 5 stars

WHAT AN OUTSTANDING SERVICE.

WHAT AN OUTSTANDING SERVICE.

This is a real honest friendly business that is value for money. No short cuts. I can not recommend enough.

Don't be afraid to get a quote its free.

My garage door had been propped up for years to keep it open as I was so scared of the expense of a new one.
When i finally found the courage to do the research into replacing my garage door. I came across this company that not only fits and supplies garage doors but have dedicated repair engineers to fix most problem. Simon was the engineer assigned to the job. He was amazing what a professional,honest man with a great work ethic. He knew exactly what he was talking about with his vast knowledge and experience and immediately knew what the issues were by just opening the garage door.
My door is now fully functioning and no longer need two people to open it everytime. He then popped over to my sisters and repaired her garage door.
I have saved 100's of 100's of pounds i am so grateful. Thank you so much for being a honest company with Outstanding engineers who actually care about doing the best job for the client.
Simon you were amazing I very much appreciate your work. I smile when I open my garage with ease.

May 12, 2022
Unprompted review
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Reply from ABi Doors

Thanks very much for your review. We were delighted to read it and are so glad we were able to help you and your sister out. Thanks again!

Rated 5 out of 5 stars

Highly recommended local garage door supplier.

Our very wide garage door was replaced on January 25th. The price was competitive, the quotation visit by a very polite and competent engineer gave us clear explanations. The fitting team were friendly and did a neat job even though the old, steel, very heavy door fell hard. Everything cleaned up nicely before they left. Very good service and we are happy to recommend their service.

February 4, 2022
Unprompted review
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Reply from ABi Doors

Thanks a lot Bob! That's great to hear.

Rated 5 out of 5 stars

Fantastic Service

From my initial contact with ABi, I've been impressed. The survey was exactly when promised and any questions I asked were answered with confidence. The flexibility on installation was a breath of fresh air and the quality of the installation was excellent. The team who installed the door were neat, tidy and very polite. I'm very happy with my Hormann roller door and would highly recommend ABi.

January 18, 2022
Unprompted review
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Reply from ABi Doors

Thanks very much for the review Stuart!

Rated 5 out of 5 stars

Broken Hormann garage door

Our Hormann remote control garage door made a funny noise then refused to budge either manually or electronically. We received excellent service from ABi from start to finish. Competent and knowledgeable staff in the office gathered as much info as possible so the very experienced and capable repairer could bring spares with him. The work was completed in about 40 minutes and the charge was very reasonable. Would highly recommend ABi.

August 3, 2021
Unprompted review
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Reply from ABi Doors

That's fantastic Kathryn. Thanks a lot for leaving a review!

Rated 5 out of 5 stars

First Class Company!

I contacted ABI for a replacement receiver and key fobs. Spoke to Grace who was very polite, friendly and extremely professional. An appointment was made and the engineer (Craig) turned up on time. Craig was brilliant. Although faced with technical challenges, it was clear he knew exactly what he was doing and completed the installation without a fuss. All in all, I found ABI an excellent company to deal with and I would have no hesitation whatsoever in recommending them.

July 30, 2021
Unprompted review
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Reply from ABi Doors

We're delighted to hear that Ian. Thanks very much for taking the time to leave us a review.

Rated 5 out of 5 stars

Great communication

Great communication, very professional. Electric garage door has made a huge difference. I would recommend this company.

July 15, 2021
Unprompted review
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Reply from ABi Doors

Thanks very much for your review Tara!

Rated 5 out of 5 stars

ABi door company were very professional…

ABi door company were very professional and courteous in dealing with the booking in of the work's required to the end result of the repair of my garage door. The engineer turned up on the expected day at the correct time stipulated and carried out the repair's in a professional manner.
would certainly recommend ABi doors to my customer's and friends.

May 31, 2021
Unprompted review
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Reply from ABi Doors

We appreciate you leaving us a review Neil. Thanks very much!

Rated 5 out of 5 stars

Organised job online

Organised job online, 1st enquiry response was immediate after which I was kept in touch by email and the repair was excellently completed within a week. SO a company I will def' be using again. Well done abi!

May 27, 2021
Unprompted review
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Reply from ABi Doors

Thanks very much Peter! We appreciate the review.

Rated 5 out of 5 stars

Top quality door and service

We couldn’t have received a better service from Abi Doors: they responded swiftly to all enquiries, provided very helpful advice during the first visit and completed all work on time to the highest standard. We were particularly pleased with the attention to detail during the fitting where the team took time to ensure a seamless fit between our original 1930s architrave and the new door frame. The door is really sturdy and the patterned glass spreads the light which has brightened up what used to be a dark corridor. Would definitely recommend.

May 27, 2021
Unprompted review
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Reply from ABi Doors

Thank you for the lovely review Kathryn! It's greatly appreciated.

Rated 4 out of 5 stars

I was not present when the fitters…

I was not present when the fitters arrived to carry out the work but my wife was content with the way they worked and the result was very much to our satisfaction.
I also have to acknowledge the courteous way in which the lady receptionist handled my enquiry

May 26, 2021
Unprompted review
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Reply from ABi Doors

Many thanks Sandy. We appreciate you taking the time to write us a review.

Rated 5 out of 5 stars

Great service with fast response to…

Great service with fast response to repair garage door at a very good price. V happy.

May 26, 2021
Unprompted review
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Reply from ABi Doors

Thanks very much Mr Doyle! We appreciate it and are delighted to hear you were happy with the service.

Rated 5 out of 5 stars

Would highly recommend

Great service from start to finish. Easy decision to make after the initial survey which made me feel confident about the product and the fitting. Love that it’s essentially a family firm which made me feel even more reassured. Engineers were great. Clearly very good at what they do and very friendly and easy to have around. Good VFM also. Like the look and operation of the product and love that I can open it from my phone!

May 18, 2021
Unprompted review
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Reply from ABi Doors

Thanks very much for your review Amanda. We really appreciate it.

Rated 4 out of 5 stars

ABI-Hormann door

ABI recently fitted a Hormann automatic garage door. The ordering process was very good and an expected delivery date given at that time. I received a call when the door was due to be fitted confirming a date that was a little longer than at first expected, this may have been due to deliveries during Covid.
Having not heard anything from ABI for a few weeks, I phoned them the afternoon before just to check the fitters would be arriving as planned. I was told that 2 teams of fitters had rung in sick that day and they would rearrange another date. As I had taken the day off work when the fitters were due this left me no time to cancel the days holiday.
This was rearranged for the following Saturday so that I wouldn’t have to take more holidays after I told them to cancel the order. I later found out from a builder friend that they had been fitting doors on a new housing development and that is why the cancelled my appointment.
Greg and Steve did a fantastic job with the fitting and showed me how everything worked. They tidied up and left everything clean.
I would have given 5 stars if they had rung me a few days beforehand and not me having to chase them up.

May 9, 2021
Unprompted review
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Reply from ABi Doors

Hi Mark,
I am sorry that you feel that the service you received from us was disappointing. Whilst we make every effort to notify our customers of any changes as soon as possible, there are occasions when unfortunately this can be short notice. As a busy parent, I fully understand how disruptive this can be and we do everything we can to avoid any delays. If we do have to make any changes to an installation schedule we will always work with our customers to find a suitable resolution and minimise any disruption. I don’t have enough information to know which installation you refer to, but the teams that undertake construction site work would not normally undertake work on domestic properties so it would be unusual for this to be the cause of any delays. If you would like to contact me directly I would be more than happy to discuss any aspects of your experience as our customer that you are not satisfied with and I would like to assure you that we will do whatever it takes to put things right.
Thanks
Luke

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