ABI doors fitted 3 sectional garage doors for me last week. From first contacting ABI to the final fitting everything they promised to do was carried out to the letter. Price, programme, quality and t... See more
Company replied
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Wow these guys have helped me out today over a video call & im so happy that my electric door is now working perfectly. From the First Lady who answered the phone to the 2 tradesmen who helped me, the... See more
Company replied
Very happy with my hormann sectional electric garage door. From initial assessment of my garage with knowledgeable non pushy advice to the actual fitting of my new door the service has been great. S... See more
Company replied
Really disappointed. I was talked into ordering by a plausible salesman who said he owned the firm. Fitters booked a Friday morning, arrived after noon and left at 3pm not having completed. Said they... See more
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Company details
Written by the company
ABI Garage Doors Ltd based in Leeds, Yorkshire is the North of Englands premier supplier of garage doors and accessories to domestic and trade markets.
Contact info
159 - 163 Buslingthorpe Lane, LS7 2DQ, Leeds, United Kingdom
- 0808 502 0372
- info@abidoors.co.uk
- www.abigaragedoors.co.uk
4.6
Excellent
46 reviews
No recent history of asking for reviews
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Recently had a Hormann LPU42 Supramatic…
Recently had a Hormann LPU42 Supramatic E Series double garage door supplied and fitted by ABi Doors and i am very please with the price compared to other places, the service is great and so is the quality of the door, the 2 guys that came out to fit it were very helpful and knew what they were doing, it took them about 5-6hrs to install and afterwards they cleaned everything away and explained how to use the door etc, i am just in the process of ordering another door from them 5*
February 14, 2021
Unprompted review
Excellent Service
Excellent service from James/Chris and the team .. we had an initial delay from when we ordered due to Covid issues with their suppliers, but we were kept up to date with what was happening and revised fitting dates.
We would have no hesitation in recommending ABi!
Excellent service .. thanks
February 13, 2021
Unprompted review
Really happy with the garage doors
Really happy with the garage doors. The team that installed it were great too.
February 12, 2021
Unprompted review
Delivered 100% start to finish.
Delivered 100% from start to finish. Consulted, understood exactly what we were looking for. Didn’t push for us to go with the highest value option, instead quoted for a couple of options each of which met our needs. Advised us what style of mechanism to choose to as they had noted that the garage was used as a gym therefore space is a valuable asset! The quality and look of the garage door is brilliant along with the installation.
February 7, 2021
Unprompted review
How Service should be!
I don’t normally do reviews on here but this company deserved a review! From start to finish, the service from ABI Garage Doors was second to no company I have dealt with in any field. From the initial phone call to the final installation this company has been as professional and courteous as could be. Punctuality and professionalism is key to me and this company were exceptional in these departments. We were kept in the loop from start to finish even in these difficult times. The service was prompt & efficient leaving nothing to be wanted by us. I would not hesitate to use this company for any of my future needs.... and I would highly recommend this company to any one requiring a garage door.... one very satisfied customer
Thank you guys.
January 19, 2021
Unprompted review
Really disappointed
Really disappointed. I was talked into ordering by a plausible salesman who said he owned the firm. Fitters booked a Friday morning, arrived after noon and left at 3pm not having completed. Said they would return Saturday 3pm. So I cancelled my weekend at the coast thinking I could go the next weekend. (Lockdown put a stop to that.) The fitters didn't come and didn't telephone. Monday; office managers told me a series of fibs in attempt to fob me off. The work, when eventually completed, was OK but this customer didn’t enjoy the way he was treated.
November 4, 2020
Unprompted review
Reply from ABi Doors
Hi David,
I am sorry that your experience as our customer has left you disappointed and I am sorry if you felt that you were misled into ordering in any way. We have spent a lot of time ensuring that our service is as transparent as possible and have put a number of policies and procedures in place to make sure that every part of our sales process is led by our customers. The salesman was my dad and I can confirm that he is definitely still the owner of the business. The work to complete your project was scheduled in with our installation team for the Saturday but I understand that their previous job overran, and they did not have time to attend your property. Unfortunately, this information was not communicated to you. As a consumer myself I am aware how frustrating and disruptive it is waiting for things that don’t happen and I am genuinely sorry that this has been your experience. I have spent some time reviewing our procedures and as a consequence of your feedback we have implemented some changes to ensure this does not happen again. Whilst I realise that this does not change the outcome of the situation, I hope that the importance we place on your feedback provides some reassurance as to the integrity of our organisation.
Thanks
Luke Pierce
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