Able Labels Reviews 

104
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I have used this company before. Each past experience I would give 5 Stars. I only gave one star this time due to the fact I cant access the website. This is because Norton, my PC security App blocked... See more

Rated 1 out of 5 stars

I to placed an order 3/8 money taken from bank . No response from email . Phone line disconnects and website says not available by owner . Have grave. Concerns they are no longer trading . Will be co... See more

Rated 1 out of 5 stars

Good products and prices but the Website is absolutely awful. Took an hour with several attempts to get things as I wanted Screens freezing, fields not working. Print your project comes up with a n... See more

Rated 5 out of 5 stars

I recently moved house and wanted new personalised Correspondence cards. They are such a useful item. I got in a muddle with my online order ( totally my own fault ) the customer service staff both o... See more

Company details

  1. Custom Label Printer
  2. also in
  3. Digital Printer
  4. Prints and Signs Store

Written by the company

Established in 1954, Able Labels is a British business offering quality personalised address labels. Photo gifts, luggage straps, personalised stationery, iron on name labels, correspondence cards and back to school stationery via mail order.


Contact info

2.2

Poor

TrustScore 2 out of 5

104 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.2

All reviews

(104)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

The service was efficient and quick

The service was efficient and quick. Have purchased stickers from Able Labels before and will do so again in the future.8

August 5, 2022
Able Labels logo

Reply from Able Labels

Thank you so much for the 5-star review. We hope to see you again soon. 😊

Rated 5 out of 5 stars

Very good label designs

Very good label designs which arrived very promptly.

August 4, 2022
Able Labels logo

Reply from Able Labels

Thank you so much for the 5-star review. We hope to see you again soon. 😊

Rated 1 out of 5 stars

Absolutely poor service and poor delivery service!

I have been using able label for atleast 4 to 5 years and their service has deteriorated. When I ordered in 2019, I had to chase them to post my order. This year it has been worse. I called yesterday and was told it would be posted today. I just called and they claim that it will be posted today or tomorrow. On the front page of their website it is written dispatched within 5 working days*. The lady I spoke to said in their terms and conditions it will be longer during busy times. Why are you deceiving people by advertising something else? When I informed the lady that I have been patronising them for years now and I will no longer patronise them. Her response was that is your prerogative! I was so disappointed! I will never use you again.
You lack simple customer service!
It has been absolutely disappointing for my children. If you do not want your children to be disappointed then do use them or at the very least order a month in advance!

Their cost of delivery is so high and yet they are unable to deliver in good time. Shameful!

September 7, 2021
Unprompted review
Rated 1 out of 5 stars

Needs a new Website

Good products and prices but the Website is absolutely awful. Took an hour with several attempts to get things as I wanted Screens freezing, fields not working. Print your project comes up with a nonsense page. Seems no opportunity to replace password if forgotten. Their Website author needs to try and use it.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased

I ordered a pack of 12 personalised crayons as a Christmas present for my daughter to take to school. They arrived and were really nice but contained three shades of brown and no orange or purple. I contacted customer service to see if I could get hold of an orange and purple crayon (my daughter is only 6, so a wide array of colours is pretty important) and was informed that the pack I had bought did not have those colours available (despite both being shown in the photo on the website). They then offered to send me a pack of 12 personalised natural wood crayons instead, which should include the colours I was after, free of charge! These arrived this morning, in record time, and are absolutely perfect. So thank you, Able Labels!

November 21, 2020
Unprompted review
Rated 3 out of 5 stars

The product is ok but don’t believe…

The product is ok but don’t believe them when they say despatched in 3 days:
Ordered 3/10/2010 despatched 11/10/2010
Ordered 28/12/2019 despatched 6/1/2020
Ordered 30/8/2020 part despatched 10/09/2020

September 11, 2020
Unprompted review

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