I have used this company before. Each past experience I would give 5 Stars. I only gave one star this time due to the fact I cant access the website. This is because Norton, my PC security App blocked... See more
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I to placed an order 3/8 money taken from bank . No response from email . Phone line disconnects and website says not available by owner . Have grave. Concerns they are no longer trading . Will be co... See more
Good products and prices but the Website is absolutely awful. Took an hour with several attempts to get things as I wanted Screens freezing, fields not working. Print your project comes up with a n... See more
I recently moved house and wanted new personalised Correspondence cards. They are such a useful item. I got in a muddle with my online order ( totally my own fault ) the customer service staff both o... See more
Company details
Written by the company
Established in 1954, Able Labels is a British business offering quality personalised address labels. Photo gifts, luggage straps, personalised stationery, iron on name labels, correspondence cards and back to school stationery via mail order.
Contact info
5 Mallard Close, NN6 0LS, Earls Barton, United Kingdom
- 03300 240 851
- sales@able-labels.co.uk
- www.able-labels.co.uk
No recent history of asking for reviews
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Great products
Great products - both labels and cards, would recommend.
Labels as expected but delivery slow
Great, proffesional looking labels
Excellent labels which look proffesional, great service.
Lovely address stickers
Lovely address stickers. Easy to set up and arrived very quickly. Very pleased with them.
Good company to deal with …
I have used Able Labels on several occasions and have never been disappointed. Nice company to deal with and good deliveries. Thoroughly recommend.
Perfect for what I needed
Excellent product and service
Our labels arrived promptly and were exactly as ordered - excellent service as always.
The service was efficient and quick
The service was efficient and quick. Have purchased stickers from Able Labels before and will do so again in the future.8

Reply from Able Labels

Reply from Able Labels
Absolutely poor service and poor delivery service!
I have been using able label for atleast 4 to 5 years and their service has deteriorated. When I ordered in 2019, I had to chase them to post my order. This year it has been worse. I called yesterday and was told it would be posted today. I just called and they claim that it will be posted today or tomorrow. On the front page of their website it is written dispatched within 5 working days*. The lady I spoke to said in their terms and conditions it will be longer during busy times. Why are you deceiving people by advertising something else? When I informed the lady that I have been patronising them for years now and I will no longer patronise them. Her response was that is your prerogative! I was so disappointed! I will never use you again.
You lack simple customer service!
It has been absolutely disappointing for my children. If you do not want your children to be disappointed then do use them or at the very least order a month in advance!
Their cost of delivery is so high and yet they are unable to deliver in good time. Shameful!
No problems
No problems at all.easy to reorder my labels. Quick dispatch and delivery.would use again.thank you
Needs a new Website
Good products and prices but the Website is absolutely awful. Took an hour with several attempts to get things as I wanted Screens freezing, fields not working. Print your project comes up with a nonsense page. Seems no opportunity to replace password if forgotten. Their Website author needs to try and use it.
Really poor quality labels
Really poor quality labels. Full of printing errors. Obviously no quality control. Looked like it had been printed on a 90’s printer.
Very pleased
I ordered a pack of 12 personalised crayons as a Christmas present for my daughter to take to school. They arrived and were really nice but contained three shades of brown and no orange or purple. I contacted customer service to see if I could get hold of an orange and purple crayon (my daughter is only 6, so a wide array of colours is pretty important) and was informed that the pack I had bought did not have those colours available (despite both being shown in the photo on the website). They then offered to send me a pack of 12 personalised natural wood crayons instead, which should include the colours I was after, free of charge! These arrived this morning, in record time, and are absolutely perfect. So thank you, Able Labels!
Terrible delivery time
Do not buy if you have a child who will be disappointed when he doesn't get a birthday present! Delivery time is A LIE!!!
The product is ok but don’t believe…
The product is ok but don’t believe them when they say despatched in 3 days:
Ordered 3/10/2010 despatched 11/10/2010
Ordered 28/12/2019 despatched 6/1/2020
Ordered 30/8/2020 part despatched 10/09/2020
Excellent customer service and very prompt delivery
There was a minor problem with my order, which was entirely my own fault, and Emma sorted it out very efficiently. Outstanding customer service - thank you Emma - and extremely prompt delivery.
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