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Rated 1 out of 5 stars

I had good experience using Abriggs before they were bought out by CIBT. The service was great then. Now, the service is all time worst. I submitted my China Visa application almost 1.5 months. I... See more

Rated 1 out of 5 stars

I used A. Briggs for years and had good experiences with them. Then they got purchased by CIBT and they are now dreadful. Tons of hidden fees, poor customer communications, and deep incompetence. I am... See more

Rated 1 out of 5 stars

This company was recommended to do a legalization of foreign documents. I did the online form and paid the initial fee because nobody will talk to you unless you do. I was told someone would contact m... See more

Rated 1 out of 5 stars

What A Briggs used to get completed in less than 3 days takes CIBT a minimum of 5 days and at a higher cost! I have used A Briggs for nearly 2 years. Now that A Briggs has been bought out by... See more

Company details

  1. Association or Organization

Information provided by various external sources

Need an Expedited Passport or Visa? A Briggs Passport and Visa service is fast, quick, and reliable - contact your local A Briggs office


Contact info

1.1

Bad

TrustScore 1 out of 5

338 reviews

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Rated 5 out of 5 stars

Fantastic service with a tough passport problem!

My passport was damaged in Hurricane Sandy. The local post office official refused to accept my application for a new one because the old was readable, but according to government guidelines published on the web, it was too damaged to be accepted at airports, so I was afraid to use it. I also wanted the P.O. to cooperate with A.Briggs because I needed the passport soon, but he wouldn't, even though I did everything correctly. So I sent everything to A.Briggs figuring they could sort out what I needed. Briggs called to say my new passport photos turned out to violate guidelines, they nicely explained exactly what was wrong, so I had new ones taken and sent, and in no time at all I had a new passport in plenty of time for my trip. THESE GUYS ARE GREAT!

March 5, 2014
Unprompted review
Rated 5 out of 5 stars

SUPER-DUPER

A Briggs does a fanstastic job - my last action with them to get a China visa - done on a tight schedule due to my other traveling and ended up being done during a DC snow storm shut down - but they got it done - use them anytime I need passport or visa issues - very responsive - have recommneeded them to my collegeaus

March 5, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

I applied for a visa for China and Briggs did a fantastic job. I recommend them to anyone who wants a visa.

March 5, 2014
Unprompted review
Rated 5 out of 5 stars

A. Briggs: There is no other choice for passport services....period.

I have used A Briggs to expedite passport renewals and also to add pages. Recently I had to add pages with a trip coming in 7 days. One FedEx to A. Briggs and my passport was back in my hands in 72 hours with 48 blank pages. Perfection. Rarely do you find an organization who is so totally focused on their service and so dedicated to exacting service and response. I highly recommend A Briggs!

March 5, 2014
Unprompted review
Rated 5 out of 5 stars

Very Fast Service!

Service was friendly and thorough. Visa came sooner than expected. The only comment that i have is that the feature to check the status on the website was way behind. I had Visa in hand and webpage still said it was being processed. I would recommend to anyone that needs expidited service.

March 5, 2014
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend this to a friend and will use again myself

I cannot say enough good about A Briggs and their professionalism! The communication was swift and so helpful and it would have been been impossible for me to navigate through the intricacies of obtaining an Indian visa without the help of this service. Well worth every penny spent and more. What an outstanding company!

March 4, 2014
Unprompted review
Rated 5 out of 5 stars

Efficient

The representative was very exact and efficient. Services provided were well within the timeframe provided. I would definitely use their services again.

March 4, 2014
Unprompted review
Rated 5 out of 5 stars

Highly responsive to a fast turnaround requirement for a Chinese Visa

I called A Briggs on a Monday morning after returning from overseas. I needed a Chinese Visa (NYC consulate) by Thursday for an early morning Friday departure. They handled it it quickly and even proposed a backup plan if deliveries were delayed by an expected snow storm On Thursday morning I got an email with the FedEx tracking number. Delivery was Thursday morning.

March 4, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent and timely service was provided

I am very well pleased with the service provided by A. Briggs. Cristini communicated each step and made sure everything was correct so that there was no delay in the approval process for our Visas to India. I will be using A. Briggs from now on. Thank you so very much!

March 3, 2014
Unprompted review
Rated 5 out of 5 stars

Great service

I had to get a visa with very little notice. Abriggs was able to accommodate my request without issue. Anytime there was a question about my application they let me know right away so I could update the information. I was happy with the service I received and would certainly use them again if needed.

March 3, 2014
Unprompted review
Rated 5 out of 5 stars

The corporate world can't live without Abriggs!

We are a small international office that travels a tremendous amount. If it were not for the expertise of Abriggs, we would have to hire another employee. They are always helpful and full of the most up to date knowledge on the consulates. They are worth every reasonable penny they charge!

March 3, 2014
Unprompted review
Rated 3 out of 5 stars

they seem to be dis-organized

-Requested items that were not stated as required on there web site
- Requested items that we already sent in and they had in their San Francisco representative’s office.

March 3, 2014
Unprompted review
Rated 4 out of 5 stars

Excellent help, would use them again. Some room for improvement

In general Abriggs was extremely helpful, fast and reliable. I would approach them again right away for visa help. Luis was great!

However there are two key points of improvement:
- getting a quote suitable for international payment by foreign entity was a challenge. This took too long
- friendliness on the phone at the LA office was not always satisfactory from a client perspective

March 3, 2014
Unprompted review
Rated 5 out of 5 stars

Service is always very reliable!

Knock on wood, all my requests has been handled very quickly and all I can say is that John and his team are very reliable. I can trust them to turn around our docs immediately without further delay as long as I provide them time. Thank you John and team!!!

March 3, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I called the Boston office three times with questions regarding a visa for China and spoke to three different people. Nadia, John and Janice all answered my questions / concerns concisely and accurately; and in a very friendly manner. Their expedited service delivered exactly as advertised.

March 3, 2014
Unprompted review
Rated 5 out of 5 stars

Delivers exactly as it says they do

They were efficient, went through my China visa application with me, kept an eye on the process and alerted me when it was on the way back. It's expensive but they execute exactly as they say they do.

March 3, 2014
Unprompted review

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