Absolute Heating Reviews 152

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

An Absolute Heating Engineer helped us resolve a radiator leak in our house. Tyler was very polite, courteous and friendly. He identified and fixed the issue very quickly. Without rushing off in a hur... See more

Rated 1 out of 5 stars

This company creates faults even when they state in their yearly inspections that everything is fine,then wait for you to make a home emergency claim so that they can increase your premiums for the fo... See more

Rated 5 out of 5 stars

I used Absolute Heating through my home emergency and what can I say and outstanding service. We were messed around by 2 other companies who were unable to fix our issue but when Absolute heating atte... See more

Rated 5 out of 5 stars

Raised a boiler breakdown through my home insurance, Sam from absolute heating came out and had a look, diagnosed the issue quickly and got multiple parts ordered, the office team were great and booke... See more

Company details

  1. Heating Contractor
  2. Hot Water System Supplier
  3. Plumber

Written by the company

Established in 2014, Absolute Heating has been providing reliable and high quality services to customers in the Midlands. We have built our reputation on our commitment to customer satisfaction and our expertise in all aspects of plumbing and heating. At our company, we specialise in boiler repairs and installation. We are known for our efficiency, expertise and attention to detail. We understand how important a functioning boiler is for our customers, which is why we always work quickly and efficiently to get your boiler up and running again. In addition to our expertise in boilers, we also offer a wide range of plumbing and heating services, including central heating installations, bathroom and kitchen plumbing, and emergency repairs. No matter the size or complexity of the job, we approach every project with the same level of professionalism and dedication to quality. Our team of highly skilled and qualified technicians are experienced in all aspects of plumbing and heating and we are committed to ongoing training and development to ensure that we are up-to-date with the latest techniques and technologies in the industry. We are also proud to be Gas Safe registered, which means that our team is fully qualified to work on all natural gas and LPG appliances. At Absolute Heating, we believe in providing exceptional service at a fair price. We are committed to transparency and honesty in all our dealings with customers, and we always strive to exceed your expectations. If you’re looking for reliable and high-quality plumbing and heating services in the Midlands area, look no further than Absolute Heating.


Contact info

3.7

Average

TrustScore 3.5 out of 5

152 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Extremely Professional Work

Taylor visited us to check my boiler out as I was told by my service engineer it was not worth repairing I called my Home Services and they promptly sent Taylor who came and checked my boiler inside out and repaired the pressure level and assured me that I don't need to change my boiler. He repaired whatever need to be done and I can assure that it has left me feeling so satisfied and feel we need trust worthy Services like this.Brilliant work Taylor and I am going to change my service engineer for sure.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Sam came to service my boiler through…

Sam came to service my boiler through Homeserve and he knew about the boiler etc which isnt always the case. I have now cancelled Homeserve and will use your company for plumbing issues also. Very pleased to have found you.

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Faultless!

Faultless!
Engineer made contact to advise of his ETA.
Turned up as quoted and remedied the issue with the boiler thermostat.
No dramas, no mess - would definitely recommend

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

The quick turnaround and James lewis the engineer. This was the third company Domestic &General had sent to
Solve my heating problem. James came on his first visit . Identified the issue came today and ive now got my heating back on. James Lewis was totally professional and explained each part of the process and moving forward how to maintain. Thank you james .

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service What can i say about the service from…

What can i say about the service from this company? Well they are absolutely outstanding!
I had had 2 visits from another company who totally failed in all aspects of customer care and to sort out my severe water leak.
From the first phone call customer service was excellent i spoke to Carly who was professional, reassuring and couldn't have been more helpfull to a wreck of a lady who had been without heating or water for three days. Then to Sam the WONDER engineer who greeted me with 'Don't worry i will sort out the problem' and continued to diagnose the leak and where it was coming from within 10 minutes. Sam totally restored my faith in heating engineers. Again he was professional, curtious and even put on overshoes to protect my carpets. It is a pure joy to know that there are still great engineers out there and his company should feel proud to have him as one of their employees. Thanks again Sam.

November 26, 2022
Unprompted review
Rated 5 out of 5 stars

Professional

Professional. Quick.efficient.

Guy came round did the job within 30, minutes. Explained the issue and then made me aware of other pipework issues. Did a great job. Would recommend.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

The best heating engineers I have come across

We found Absolute Heating through our insurers. Sometimes that can be a lottery. But Absolute Heating has been terrific. Let me tell you why.
My parents (90/86) live 120 miles away. I can't just pop around and take a look! They have suffered a series of intermittent problems, from the boiler needing a reset to the electrical fuse board tripping. They are too frail to fix these issues themselves. No heating, hot water or power is not a joke in their situation.
What do you need from the engineer when you are in a pickle? A solution and fix, obviously. But it's more than that. You want to know that the problem won't come back. And if, like this problem, it might take a few visits, you want to know whats happening and that people are working to get you a solution.
James, the on-site engineer, was competent, diligent, thorough and persistent. He was also pleasant to have in the house. I felt we had no need to worry, he was going to find the cause of the problem and then implement a solution. He did just that.
Behind the scenes, Carly always responded quickly and kept us up to date, for which I am grateful.
You are a credit to yourselves, and I wish your business great success. I have no reservations about recommending you to others. Thank you for your help.

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Sam

Thank you Sam. In and out in minutes. Super chap. Excellent manor. Highly respectful and knowledgeable.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Tyler came nice and early and carried…

Tyler came nice and early and carried out quite a big job. He was meticulous with his attention to detail. He explained everything to me and he hoovered up all the dust and checked that everything was working correctly. He is a credit to his company he should get a small pay rise. Excellent customer service Tyler 🙂

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

Sam came to our rescue today as our…

Sam came to our rescue today as our heating had stopped working. Lovely and very polite and got the job done in no time at all. Can highly recommend this company for quickly and efficiently sorting out my broken boiler :)

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks to Paul from Absolute heating…

Thanks to Paul from Absolute heating for fixing my thermostat which has been wired wrongly for a long time. He was very friendly and he called 10 mins before he arrived. He is a treasure to the company.

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

No hot water coming…

Called our insurer as no water coming out of hot taps. Sam came out within 4 hrs and diagnosed and fixed the problem. He was very professional and knowledgable and a pleasure to deal with.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Utterly Brilliant.

Utterly Brilliant.
Rapid Response and two fantastic engineers who were knowledgeable and polite. Came Friday, identified the problem and back to fix it Monday.
Thank you to Daniel - give that man a deserved pay rise - a superb representative of your company- THANK YOU

May 23, 2022
Unprompted review

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