Absolute Collagen Reviews 

4,230
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 688 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, frequently reporting improvements in skin appearance, hair condition, and nail strength. Many also highlight the pleasant taste and ease of use, alongside prompt delivery and excellent customer service. Reviewers often appreciate loyalty benefits and straightforward subscription management. However, some people were dissatisfied with certain aspects. A few noted no significant changes or experienced negative skin reactions like burning or rashes. Others found the taste of some products unpleasant. Additionally, some customers mentioned issues with subscription delivery timing and reported poor customer service.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, with many reviewers describing the products as outstanding... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with many expressing frustration over difficulties... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising the excellent, prompt, and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and on-time arrivals.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The marine liquid collagen sachets are easy to use. I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited... See more

Company replied

Rated 4 out of 5 stars

The liquid collection is great, taste is nice. Face creams are fantastic, i use the serum, eye cream and face cream, and night cream , really noticeable difference in my skin . Neck and dec cream i ha... See more

Company replied

Rated 4 out of 5 stars

Delivery and service are great. I’m enjoying taking the sachets, I do think my skin feels better, haven’t noticed much change in my hair but am at week 9 so will continue. I do like the product and wo... See more

Company replied

Rated 4 out of 5 stars

There’s seems to be a lot more collagen supplements available at the moment.The cost of Absolute collagen has increased (same as everything) So why should I continue to used your products. Don’t seem... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Hair Product Store
  6. Vitamin and Supplements Store

Written by the company

The UK's original collagen experts  bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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4.1

All reviews

(4,230)

658 reviews in the last 12 months

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Rated 5 out of 5 stars

Give it a try!!!!

I wanted something convenient and being a vegetarian, I didn’t want to compromise too much, so I decided to try marine collagen sachets by Absolute. I have not tried their face creams etc (which may be affecting their overall rating when people are just looking for a collagen supplement). After taking for about 6 weeks or so I noticed a massive difference in my nails (I have never been able to grow them as they are so brittle) but they were strong and getting long. Overall my skin and hair felt better. Then I was in and out of hospital and stopped taking it and because I have a subscription, the packets were piling up. I cancelled my subscription with a simple phone call. I am now starting again with my stock of collagen sachets and in the next few weeks I’m confident I’ll be subscribing again.

Have you noticed the relentless adverts for Elevate collagen on social media?? Not seen a single one for Absolute collagen!

May 8, 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Sonya,

We appreciate you sharing your experience with our marine collagen sachets! We're happy to hear that you observed positive changes in your nails, skin, and hair. It's great to know that you found our subscription cancellation process simple.

Thanks again!

Rated 1 out of 5 stars

I’ve used Absolute Collagen daily for a…

I’ve used Absolute Collagen daily for a long time, always adding it to my morning coffee without any issues.

Since their recent change to the sachet consistency, the product now consistently curdles coffee when milk is added. I’ve tried multiple sachets over several days and had the same result every time. This never happened before.

Their website clearly states the product can be added to hot drinks like coffee, yet when I raised this, they tested it in boiling water (not coffee with milk) and dismissed the issue.

Customer service repeatedly treated this as a “preference” issue, rather than acknowledging that the product no longer works as advertised or expected.

Despite this, they refused to accept a return of the unused sachets and refused to issue a refund.

They did cancel my subscription, but overall this is very disappointing. A product that can’t be used in the way it’s promoted—and a company unwilling to take responsibility—is not something I would recommend.

May 7, 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Lucy,

Thank you for your feedback. I'm sorry to hear of your experience, and have requested further information from you in order to look into this.

We would love to discuss this matter further with you; please contact us at care@absolutecollagen.com, and a member of the team will get back in touch with you.

Rated 5 out of 5 stars

Extremely speedy service

Extremely speedy service.
As yet unsure of collagen benefits. Otherwise very pleased with product.

May 3, 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that our service was speedy! We appreciate your feedback and hope you enjoy the product's benefits over time.

Rated 1 out of 5 stars

Hard to cancel subscription

As you can’t just cancel your subscription I’ve tried to email this company over and over but they are ignoring my emails!

May 2, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Clair,

Thank you for your feedback.

We're sorry to hear that this is the case! Please rest assured that a member of the team will reach out to you today to ensure that your subscription is cancelled.

Rated 5 out of 5 stars

Easy to order with a lovely free gift

Easy to order with a lovely free gift. Quick delivery. Take in my coffee every afternoon

May 1, 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy you found ordering easy and appreciate the free gift. It's great to hear our delivery was quick, and you enjoy our coffee daily!

Rated 1 out of 5 stars

Serious Reaction to serum and cream

I received a free serum and neck cream which caused a serious reaction. Within an hour my face was burning and bright red with a rash and swollen and very itchy. My skin nearly 2 weeks on still hasn’t fully recovered.
I would be very cautious as I didn’t check reviews as it came with my collagen sachets, I hadn’t purchased it so never checked, so be careful!

May 2, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Lisa,

Thank you for your feedback - we're so sorry to hear that this has happened!

We always recommend conducting a patch test prior to use to ensure that the product is suitable for your skin, however, I've asked a member of the team to reach out to you to discuss this further.

Rated 5 out of 5 stars

Have been taking the collagen…

Have been taking the collagen supplements and I noticed the firmness of my skin and youthful glow.

April 23, 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that our collagen supplements are contributing to your skin's firmness and youthful glow. Thank you for sharing your positive experience with us!

Rated 1 out of 5 stars

Impossible to cancel subscription

I emailed twice to cancel the subscription and I quote from the reply
“They’ll be in touch soon to help resolve this for you and make sure there are no further unauthorized charges.”
The order was not stopped and money was still taken from my account.

April 24, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi *CUSTOMER*, thank you for taking the time to leave us a review. We’re really sorry to hear you’ve not had the best experience with us.

We ask our customers to get in touch if they wish to cancel as we love speaking to our Absoluters and really appreciate the feedback, if we can help in anyway we always want to but I'll be sure to pass your comments onto our team.

I've requested a member of our team reach out to you today to confirm that your subscription and most recent order have been cancelled.

Rated 5 out of 5 stars

I’m kept up to date with my order it…

I’m kept up to date with my order it arrived when it’s supposed to arrive. I do prefer the lemon it’s ok to take daily

April 28, 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that you were kept informed about your order and that it arrived on time. We appreciate you sharing your preference for the lemon flavor!

Rated 2 out of 5 stars

Difficult to cancel

Difficult to cancel you have to physically ring up . Disgusting taste

May 1, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Heidi, thank you for taking the time to leave us a review. We’re really sorry to hear you’ve not had the best experience with us.

We ask our customers to get in touch if they wish to cancel as we love speaking to our Absoluters and really appreciate the feedback, if we can help in anyway we always want to but I'll be sure to pass your comments onto our team.

I'll have a member of the team reach out to you to make sure your subscription has been cancelled.

Rated 5 out of 5 stars

I have been using Absolute Collagen for…

I have been using Absolute Collagen for about 10 weeks now. I started off using their neck cream which I love but wanted to try help my skin a bit more so thought id try the liquid pouches. I have noticed a real difference in my skin, its almost like I cant really pinpoint what is different I just look fresher and my skin seems more full and plump.
The liquid sachets are fab, so easy to use wherever and I like the taste too. The first time I had one I thought I might not get used to it but actually, its nice. Looking forward to trying more of their products

April 23, 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that you've noticed positive changes in your skin's appearance after using our liquid pouches! It's great to know you find them easy to use and enjoy the taste. We appreciate you sharing your experience and look forward to your continued journey with our products.

Rated 5 out of 5 stars

Fantastic product

Fantastic product, prompt delivery
Amazing

April 30, 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that you had a fantastic experience with our product and delivery service. Thank you for your amazing feedback!

Rated 5 out of 5 stars

Reliable service

Reliable service, good quality.

April 22, 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're glad you value our reliable service and quality. Thank you for your positive feedback; it means a lot to us.

Rated 3 out of 5 stars

Can’t give a faire review as yet…,,,

I am only just finishing my first delivery. So difficult to rate something that soon that to be honest has caused no changes to skin, hair or nails so far. Time will tell! I don’t want to give a bad rating but I certainly don’t want to say it’s amazing when I don’t know if it is or not. Ask me again in a couple of months

April 28, 2026
Absolute Collagen logo

Reply from Absolute Collagen

We appreciate you taking the time to share your initial thoughts. We know it can be difficult to assess results so early. We value your honest feedback and encourage you to share updates later. We look forward to hearing about your continued experience.

Rated 4 out of 5 stars

Ive yet to see the results as not been…

Ive yet to see the results as not been taking long 8 weeks so will review stars after 12 weeks

April 29, 2026
Absolute Collagen logo

Reply from Absolute Collagen

We appreciate your feedback and patience. We're looking forward to hearing about your results after the full 12 weeks. Thanks for your time!

Rated 5 out of 5 stars

Great product and starting to see and…

Great product and starting to see and feel some results after just 4 weeks. Easy subscription and can pause or stop easily if needed. Great delivery and love the free products for loyalty

April 19, 2026
Absolute Collagen logo

Reply from Absolute Collagen

We're so glad you're starting to see and feel results! It's great to hear that you appreciate the easy subscription, delivery, and loyalty products. Thank you for your feedback!

Rated 5 out of 5 stars

The absolute best collagen product

The absolute best collagen product. Their customer service is truly second to none

November 12, 2025
Absolute Collagen logo

Reply from Absolute Collagen

We're happy to hear that you find our collagen product the absolute best! We appreciate your kind words regarding our customer service.

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