t’s always a pleasure experience at Access Storage Bristol. A big thank to Lauren, who always makes everything easy for us. She ensures everything is in line prior to check-in and is always in touch f... See more
Company replied
Location
Switch locationWinterstoke Road, BS3 2LG Bristol, England, GB
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See what reviewers are saying
We had an amazing, easy experience storing some items in the access self storage unit in Bristol. We recently removed our items and close our account and Aaron was very helpful with the process and... See more
Company replied
Apart from location and range of unit sizes, good customer service is essential. The customer service team and manager at this branch were very friendly and helpful. They helped me work out the best u... See more
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Pretty good so far, helpful staff, clean premises, and straightforward systems to access your unit. Myself and my movers did notice a damaged ceiling tile in my unit, but this was noted at the time by... See more
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Company details
Written by the company
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Contact info
Winterstoke Road, BS3 2LG, Bristol, England, United Kingdom
4.7
Excellent
45 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Access Bristol have been exceptional in…
Access Bristol have been exceptional in the service from start to finish. They have gone out of their way with my flat move from Hong Kong to Bristol. Their system is effortless and easy to use. The storage units are clean and well taken care of. What sets them apart is their attention to detail and the helpful staff at the front of house. I'd highly recommend this place if you need some storage space.
May 16, 2023
Reply from Access Self Storage - Bristol
Hi Louise, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team
The app wasn't working we all had to go…
The app wasn't working we all had to go to reception and get security codes. The receptionist was very helpful, it wasn't her fault, but she took te flak from custers
March 26, 2023
Reply from Access Self Storage - Bristol
Hi Ian, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. The app has been recently launched and at times there may be a few issues for which we can only appologise. Moving forward you will find that the app should be working better. Should you need storage again in the future please get in touch. Customer Service Team
Very helpful staff
Very helpful staff - easy to use the facility, and easy to deal with online records and billing. Clean, good condition lock-ups.
March 25, 2023
Reply from Access Self Storage - Bristol
Hi Beth, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
Reply from Access Self Storage - Bristol
Hi Alan, thank you for taking the time to write your review. We pride ourselves on delivering exceptional service and your feedback is appreciated. Should you need storage again in the future please get in touch. Customer Service Team
Prompt assistance to my inquiries and…
Prompt assistance to my inquiries and good advice.
November 17, 2022
Reply from Access Self Storage - Bristol
Hi Heather, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
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