Access Self Storage - Northampton Reviews 42

TrustScore 4.5 out of 5

4.6

Tollgate Way, NN5 5TW Northampton, England, GB


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Rated 5 out of 5 stars

Easy to reserve your unit. Great experience from the local staff during booking . Friendly helpful reception staff. Plenty of trolleys / lifts available and easy parking. Competitive rates.

Company replied

Rated 5 out of 5 stars

I’ve just had to put my house contents into storage due to a delay. The staff team are super friendly and helpful and were on hand to assist and answer any questions. You can come and go when you li... See more

Company replied

Rated 5 out of 5 stars

My whole experience from enquiry stage to renting a unit has been easy and straightforward. Raphael and the team at the Northampton centre have been brilliant. They have delivered excellent customer... See more

Company replied

Rated 3 out of 5 stars

Complicated process, had to respond to a chat bot who had a first and surname and I thought I was dealing with a human, plus the bot didn't get the requirements right, at times it was very stressful.... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Corporate Office
  3. Storage Facility

Written by the company

Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.


Contact info

  • Tollgate Way, NN5 5TW, Northampton, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Lovely staff

Lovely staff
Great site

January 3, 2023
Access Self Storage - Northampton logo

Reply from Access Self Storage - Northampton

Dear Gilly, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team

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