Access Training Reviews 

4,805
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the instructors for their extensive knowledge, patience, and engaging teaching methods during practical training sessions. People also appreciate the helpful career support, professional CV assistance, and clear guidance provided throughout their learning journey. However, some people mentioned frustration with communication delays, experiencing slow email replies and difficulties reaching staff for support. A few reviewers also noted challenges regarding scheduling course dates and having to travel long distances to find available centre slots. These individuals felt that administrative processes could be significantly improved to match the high quality of teaching.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that instructors are extremely knowledgeable,... See more

User experience

Users describe positive interactions with user_experience, highlighting great learning experiences and... See more

Service

Clients share positive opinions on service, highlighting knowledgeable and friendly instructors who deliver... See more

Customer service

People report positive experiences with customer_service, noting that staff members are friendly, prompt, and... See more

Location

Customers had ambiguous experiences with location, noting both the convenience of having numerous centers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brian and Rob, on the basic electrical course, have been brilliant, so knowledgeable, as Richard Feynman said, if you can’t explain something in simple terms,you don’t really understand the subject.... See more

Company replied

Rated 5 out of 5 stars

Rob teaches basic electrics chalk and talk, no slides, straight out of his head, which tells you plenty after 15 years on the tools. Day one he taught potential difference with two spray can lids... See more

Company replied

Rated 5 out of 5 stars

Had the privilege of meeting Craig Wiltshire via my NVQ course…. He conducts himself in the most professional manner and goes above and beyond with top class learning techniques and how to navigate th... See more

Company replied

Rated 5 out of 5 stars

Cherise , is very nice and helpful with all queries answered and sorted out in a timely manner . And if you have a problem or need to talk about anything will contact you straight away either by calli... See more

Company replied


Company details

  1. Adult Education School
  2. After School Program
  3. Career and Education Provider
  4. Education Center
  5. Trade School
  6. Training Centre

Written by the company

We are 100% focused on providing the highest quality of training and dedicate ourselves to providing career specific training courses that deliver industry recognised qualifications. However, we go the extra mile. We have developed a 3 Year Training & Employment Support Guarantee unique to the Industry that means you can fully focus on your new career safe in the knowledge that we are there to hold your hand every step of the way.

Written by the company

Our trade courses are designed to give you the skills you need to succeed.
Whether you want a new career, expand your services or need to renew your certificates we are here to help you get there. We encourage and inspire our learners to achieve their goals helping them to get where they want to be.

3 Year Training & Employment Support Guarantee

Unlimited live online tutoring & resources, intensive practical training, plus a dedicated Career Support Officer. All guaranteed.

Unlimited live online tutoring & resources, intensive practical training, plus a dedicated Career Support Officer. All guaranteed.
From day 1 we will provide you with access to our bespoke, online learning portal giving you limitless learning for up to 3 years from the comfort of your own home - repeat and use any part as many times as you like. This includes live tuition, tutor Q&As, lessons, tests, and much more; all available both before and during the practical tuition part of your course - hands-on, fast-track training. You will also get a dedicated Career Support Officer who can give expert guidance and advice. Build your CV with us and find out about the potential job/placement opportunities with our network of Corporate Partners.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(4,805)

798 reviews in the last 12 months

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Rated 5 out of 5 stars

I did my nvq level 3 electrics training…

I did my nvq level 3 electrics training at edenbridge, my trainer Charles was fantastic! He was very approachable, and always ready to help and guide you. Additionally, his sense of humor made the experience much more enjoyable. He explained complex topics in a really easy to understand way whilst also asking thought provoking questions to help you to arrive at the answer yourself, or think about a topic more deeply. When I was feeling overwhelmed and wanted to walk away, he was encouraging and insisted I stay. I am so glad I did. I am excited to move onto the next stage of my training with access training :)

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Access training practical assessment…

Access training practical assessment held in Edenbridge, taught by Charles has been great! Charles is a great assessor and teacher and have come away from the practical assessment very happy and excited to put it all into practice!

August 25, 2026
Unprompted review
Rated 4 out of 5 stars

Callum was really friendly and easy to…

Callum was really friendly and easy to get on with and was always willing to share knowledge and help me where ever he could. This made the experience good and enjoyable for me, I would recommend access to anyone who wants to learn a trade.

August 10, 2026
Unprompted review
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Reply from Access Training

Thank you for taking the time to leave your review.

We’re really pleased to hear that Callum made your training experience enjoyable and supportive. It’s great to know they were friendly, approachable, and willing to share their knowledge throughout your course.

We really appreciate your recommendation and wish you all the best with your training and future career in the trade.

Rated 1 out of 5 stars

Regretful decision

Was sold training at a location that did not even exist and then made to travel across the country to another centre. I was also pressured by the sales person to accept the course despite learning at my own pace. There are WhatsApp groups with many unhappy students all with similar experiences. Do some research and check Reddit & Twitter before signing up and you will see many comments.

April 1, 2026
Unprompted review
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Reply from Access Training

Hi,

Thank you for taking the time to leave your review.

We’re sorry to hear that your experience has not been in line with what you expected. Concerns relating to training locations, the enrolment process, and learner support are important to us, and we would like the opportunity to look into this properly.

We have asked for further details so we can locate your account and understand the situation in full. At this stage, we have not received the information needed to verify the review or investigate the points raised.

Please respond to our request with your full name, contact details, and any relevant course or booking information, and we will pass this to the appropriate team for review.

Best regards,
Customer Relations Team
Access Training Academies

Rated 5 out of 5 stars

I did my NVQ training at Edenbridge

I did my NVQ training at Edenbridge. An amazing learning environment and my trainer/assessor had the most knowledge, not about only the practical application of electrical work but the science of electricity as well; more than any other trainer/teacher I’ve come across.

Thanks Dr. Charles for facilitating and providing a wonderful learning experience.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Two tutors who are as good as each other

Rob teaches basic electrics chalk and talk, no slides, straight out of his head, which tells you plenty after 15 years on the tools. Day one he taught potential difference with two spray can lids and four pence worth of Costco water, and when a student poked a hole in the analogy he admitted straight away where it stops working rather than bluffing. He's also genuinely funny, which is no small thing when you're three hours in.

Brian has the inspector's background and around 25 years behind him, and it shows in his examples, like the outfits that whizz round schools in the six week shutdown PAT testing everything with a plug top and walking straight past the hard wired hand dryers. He's strict on the right terminology too, because site language and exam language aren't the same thing. Both take the time on questions no matter what. Brian will tell you there's no such thing as a stupid question and stay on after the session to finish answering, Rob picks them out of the chat by name as he goes.

Two tutors who are as good as each other and genuinely want you to get it.

August 23, 2026
Unprompted review
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Reply from Access Training

Learning electrics requires real depth, so having tutors who combine honest, practical examples with proper exam rigor creates the best possible environment to learn in.

Really appreciate your kind words for Rob and Brian, and wish you every success as you keep building your trade skills!

Rated 5 out of 5 stars

As a complete neuby to electrics!

As a complete neuby to electrics. I have not completed the qualification yet but have really enjoyed the taught lessons by Rob and Brian (with Zakia supporting). It was really good to have the two different styles of teaching to break up what are really good sized and planned out 3h bites of teaching - very content heavy. Despite this part (underpinning theory) being solely online, I have felt totally supported.

Having access to the recorded lessons, teaching materials and Q&A sessions following the teaching is also reassuring - I am not being left out in the cold until exams!

Very well laid out lessons, clearly an established course with great materials set at the right level. You can see it is still evolving, keeping up with the times so not stale. Nice mix of real examples peppered in so no opportunities to get sleepy! Would totally recommend this course.

The rest is up to me, lets see if I pass!

August 23, 2026
Unprompted review
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Reply from Access Training

Rob, Brian, and Zakia make an absolute dream team. Stepping into electrics as a total beginner can be daunting, but having dynamic teaching styles, live support, and replayable sessions makes all the difference when absorbing that heavy theory.

We’ll pass on your great shout-out to the team—you’ve got this, and best of luck with your exams!

Rated 5 out of 5 stars

Brian and Rob have been my instructors…

Brian and Rob have been my instructors on electrics, they are brilliant I never would i have thought I would understand so much about this subject, that is down to good teaching thank you both

August 23, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave this review!

Stepping into electrics can feel overwhelming at first, so knowing Rob and Brian’s teaching style gave you that total clarity and confidence is fantastic to hear.

Really appreciate your kind words, and wish you every success as you keep building your skills in the trade!

Rated 5 out of 5 stars

Really enjoyable and informative course

Just completed the electrical NVQ3 course theory. Both instructors Rob and Brian make the course entertaining and informative. I would thoroughly recommend anyone interested in taking the electrical NVQ to take this course with them.

August 23, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave such a great review!

Getting through the theory side of the NVQ Level 3 is a major milestone, so having tutors like Rob and Brian who make the material both informative and enjoyable makes a world of difference.

Really appreciate your recommendation, and wish you every success with the rest of your qualification and training!

Rated 5 out of 5 stars

Dr Charles Usigbe is a great teacher…

Dr Charles Usigbe is a great teacher and assessor, very knowledgeable, kind and supportive. He was always ready to go extra miles during the training to help me learn and understand everything clearly. He provided excellent training in both theory and practical aspects and guided me through my NVQ level 3 diploma in core electrics practical exercises .He did a fantastic job throughout my training at Access training Academy Edenbridge centre.

August 23, 2026
Unprompted review
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Reply from Access Training

Dr. Charles Usigbe is absolutely fantastic down at Edenbridge. Going the extra mile across both theory and practical is what makes him such a top-tier assessor for the NVQ Level 3.

We’ll make sure Charles gets your fantastic shout-out—all the best moving forward in the trade!

Rated 5 out of 5 stars

Brian and Rob

Brian and Rob, on the basic electrical course, have been brilliant, so knowledgeable, as Richard Feynman said, if you can’t explain something in simple terms,you don’t really understand the subject.
These guys do exactly that, thoroughly enjoyed the course so far

August 23, 2026
Unprompted review
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Reply from Access Training

That Feynman quote hits the nail on the head—having tutors who deeply understand the trade and can explain it without unnecessary jargon makes a world of difference.

Glad you’re having such a top experience with Rob and Brian, and wish you every success with the rest of your training!

Rated 5 out of 5 stars

Excellent staff

Excellent staff
ready to teach you with high standards
thank you

August 23, 2026
Unprompted review
Access Training logo

Reply from Access Training

Cheers for the review!

Delivering top-standard training is what the team lives for.

We’ll pass on your thanks—all the best moving forward!

Rated 5 out of 5 stars

My NVQ trainer at Edenbridge

My NVQ trainer at Edenbridge, Charles usigbe was very helpful, and clear, made me understand everything and was very patient. Made my practical training enjoyable. I had a great learning experience.

August 23, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave a review!

Practical training can feel like a lot to take in, so having an approachable, patient instructor like Charles to guide you through makes all the difference to the learning experience.

Glad you had such a top time at Edenbridge, and wish you every success in your career ahead!

Rated 5 out of 5 stars

The Dynamic Duo Who Fight Gas Crime One Copper Pipe at a Time

In a world of lurking leaks, dodgy boilers and ECVs that don't fall to off, two caped crusaders stand between radiators and catastrophe: Ian and Simon of Access Training.
These guys aren’t just gas course instructors. They’re the Dynamic Duo of domestic heroics — fighting unsafe installations, carbon monoxide villains and “that’ll-do” pipework one copper pipe at a time. Whenever an issue reared its ugly head they flue into action. No hesitation. No drama. Just instant, textbook-perfect intervention.
Knowledge under pressure? They thrive on it. Ignition problems? They spark solutions. Tightness? They won't even lose 1mbar while maintaining 20.
The atmosphere in the workshop was so congenial that even the ASDs were at ease. From installation volume to the purging (x1.5), they let by constant enthusiasm (7-10mbar) without a drop, no leaks here (or leeks).
Holy FSD, Batman — if every gas engineer had teachers like Ian and Simon, the nation’s boilers would sleep a lot more soundly at night.
Thanks for another great course! Til next time, same Gas time, same Gas channel.

August 10, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave such a good review!

Gas engineering requires absolute precision under pressure, so having tutors like Ian and Simon who bring deep trade knowledge, humour, and textbook guidance makes all the difference in the workshop.

Really appreciate the high praise, and we wish you every success until your next visit to the Manchester facility!

Rated 5 out of 5 stars

I am doing an electric course with…

I am doing an electric course with Access Training. Staff are very helpful with technical and website issues. It's a very hard course that we need to put loads of effort in, with loads of self studying. However, my teachers Rob and Brian are amazing and they are very professional and make the study interesting . I have learnt a lot from the course.

August 22, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave such an honest review!

Learning a trade requires serious effort and self-discipline, so knowing our tech support team keeps things stress-free and that Rob and Brian bring so much energy to the classroom is fantastic to hear.

Really appreciate your feedback, and wish you every success as you keep building your electrical knowledge!

Rated 5 out of 5 stars

great training for sparkys

Rob and Brian that run the electrician training are some of the best teachers I've had, both very knowledgeable, entertaining and incredibly patient. couldn't recommend access any more

August 22, 2026
Unprompted review
Access Training logo

Reply from Access Training

Good teachers make all the difference when learning a trade, so knowing Rob and Brian kept things engaging, clear, and patient for you is fantastic to hear.

Really appreciate your recommendation, and wish you every success in your future trade career!

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