Accurate Mortgage Group Reviews 

304
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After two discouraging years dealing with banks, we spoke to Amber Smith at the Smyrna TN office and got more information on exactly how to improve our situation than the bank seemed willing to share.... See more

Company replied

Rated 5 out of 5 stars

Janet, Jud & Steve did an amazing job helping us obtain financing for our new home. The process went very smoothly! No hiccups or surprises! They were proficient in planning and executing all the deta... See more

Company replied

Rated 5 out of 5 stars

Dawn and Jodie are an AMAZING team! Through a long and difficult transaction they made sure we stayed on track in within our timelines. Their communication with everyone involved was exceptional, i... See more

Company replied

Rated 5 out of 5 stars

I'm so glad I met Troy Bielicki with Accurate Mortgage Group. He and Jennie Martinez worked with me throughout the whole process! Patience, dedication, and professionalism speak volumes when I think o... See more

Company replied

Company details

  1. Mortgage Lender

Information provided by various external sources

Accurate Mortgage Group, a division of Acopia LLC, is a locally owned and operated mortgage lender in Middle Tennessee. NMLS# 4664


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

304 reviews

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4.6

All reviews

(304)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Linda Kilgore & Elizabeth Watson are a…

Linda Kilgore & Elizabeth Watson are a solid team. Our refinance was smooth, painless, and efficient. Our many thanks to them both!
John & Wendy Barbarotto

July 13, 2020
Unprompted review
Accurate Mortgage Group logo

Reply from Accurate Mortgage Group

We certainly appreciate your review, John and Wendy, and we're delighted we could assist you with your refinance. Thanks for your business!

Rated 5 out of 5 stars

Everything went well

Everything went well. We were a bit skeptical at first because the interest rate was so low. But after we received the estimate for the payments and didn't see a change in what we were quoted, we were blown away that this was actually going to happen. The work was done well around our schedule and we never felt that we were being pushed into signing. Awesome team!!

June 29, 2020
Unprompted review
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Reply from Accurate Mortgage Group

Samuel, we're glad we were able to meet your expectations and we appreciate your business!

Rated 5 out of 5 stars

Maribeth Strickland is simply awesome

Maribeth Strickland is simply awesome. She and her team were extremely professional as usual and very efficient. We started the refi on June 9th and closed on June 22th. Oh and did I mention my rate 2.875%. I will never deal with anyone else other than Maribeth Strickland and Accurate Mortgage ! Thank you all for everything.

June 29, 2020
Unprompted review
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Reply from Accurate Mortgage Group

You're so welcome, Salvatore, and we'll make sure Maribeth reads your kind words. Thanks for choosing Accurate Mortgage Group!

Rated 5 out of 5 stars

Thank you to Accurate Mortgage Murfreesboro Team

I would like to say "Thank you" to the Accurate Mortgage Murfreesboro Team of Zach Spencer, Nicole Kennedy and Jennifer Adams for making my re-fi a complete breeze. These people are the best to work with and would highly recommend them for your re-fi or new home purchase.

June 22, 2020
Unprompted review
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Reply from Accurate Mortgage Group

This is so nice to hear, David. We thank you for your business and your recommendation!

Rated 5 out of 5 stars

Professional

Kody was very professional and patient with every question. It was a pleasure working with this company.

June 16, 2020
Unprompted review
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Reply from Accurate Mortgage Group

Beth, we're so happy to hear you had a good experience. Thanks for choosing Accurate Mortgage Group!

Rated 5 out of 5 stars

Great job

Great job! Everything went smooth!

June 15, 2020
Unprompted review
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Reply from Accurate Mortgage Group

Thanks for your review and for allowing us to help you with your home financing, Mallory!

Rated 5 out of 5 stars

Easy and quick process

Easy and quick process. Thanks Janet!

June 2, 2020
Unprompted review
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Reply from Accurate Mortgage Group

We're happy to hear that, John. Thank so much for your business!

Rated 3 out of 5 stars

The beginning went very well

The beginning went very well. Excellent customer service on the front end. Our rep went beyond expectation for reviewing the process and details of app. Once all was submitted..it fell apart. The appraiser couldnt remember when they were scheduled however managed to pull it off at the last minute after i called to see where they were.showed up an hour later with apologies. No big deal. Got an email wed...2 days before closing that the paycheck stubs i sent 30 days prior..were not good copies...raced out that night to send copies again.Then the title company stated I could close a day earlier on thursday....but called that day to say she got the file mixed up with someone elses and got the wrong file set up for closing early and we would have to come following day. No big deal. We arranged to leave work early on a Friday afternoon to meet the notary at our home at 3:30 pm so we did not have to drive 45 mins to office. No show...no call. When I called title co. Office at 4pm. They had no idea why I hadnt gotten a call to reschedule...said the paperwork was held up...didnt have computer to check....then checked on it...suddenly had the paperwork...was sending someone later that night to get signed but didnt know what time. Called at 5pm to let me know they were coming and because i was suppose to be somewhere at 6pm were rude to me as if it was my fault that they screwed up. Showed up at 6pm friday night and were nice. Whatever....The day after received another generated email from Accurate letting me know I was now clear to close. Really? Maybe some follow up after you make a sell would be nice. Yes i got another automated email thanking me. The title company made the errors but it felt like once accurate made the sell they were out. Had no confidence that anyone was working together or new where things were in the process or that we would even close on the right date...too many hands in the pot And your computer generated communication is delayed and feels robotic...just sayin.

May 26, 2020
Unprompted review
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Reply from Accurate Mortgage Group

Micheal, we're disheartened to hear about your experience. Due to governmental regulations, the appraisal process is out of our hands but we will certainly look into the other matters you've mentioned here. We can pass along your comments to the title company used and will certainly address the issues for which we are directly responsible. Management has been notified and will be in touch with you soon. In the meantime, if you would like to contact our president, Mike Hoover, you may do so at mhoover@accuratemtg.com or (615) 724-7847.

Rated 5 out of 5 stars

Easy and efficient

Janet Yanez and her entire team made the process a breeze. Everyone communicated well and I had any questions answered quickly and clearly. It could not have been a more smooth transition, which was wonderful to experience.

May 13, 2020
Unprompted review
Accurate Mortgage Group logo

Reply from Accurate Mortgage Group

It's fantastic to hear that, Caroline, and we're happy we could be here to help you navigate the process. Thanks so much for your business and your review!

Rated 5 out of 5 stars

Our rep Matthew Hawkins was amazing

Our rep Matthew Hawkins was amazing. He made the process easy and seamless. I will be recommending him to all my family and friends. If I could I would give him 10 stars.

May 12, 2020
Unprompted review
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Reply from Accurate Mortgage Group

We really appreciate the review and recommendation, Cheri. Thanks again for entrusting us with your business!

Rated 5 out of 5 stars

Honest upfrom process

Honest upfrom process. Would recommend
Accurate Mtg.

April 29, 2020
Unprompted review
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Reply from Accurate Mortgage Group

Thank you so much, Foster. We appreciate your business and your recommendation!

Rated 5 out of 5 stars

Five Stars!!!

Accurate Mortgage has helped me refinance my home a few times now, and each time the process has been seamless! Mr. Bradford has been extremely attentive to my needs and was always quick to respond to any of my concerns throughout the entire process. I will always choose Accurate Mortgage over any other company, just for their amazing and professional staff alone. Thank you for your amazing service!

April 28, 2020
Unprompted review
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Reply from Accurate Mortgage Group

Jessica, your repeat business is one of the greatest compliments we could receive. To have this lovely review on top of that just puts us over the moon. Thank you!

Rated 5 out of 5 stars

I have been very please with the…

I have been very please with the services and have recommended Accurate Mortgage to several friends.

April 27, 2020
Unprompted review
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Reply from Accurate Mortgage Group

Thanks for your business, review and your recommendation, Brent. That made our day!

Rated 5 out of 5 stars

Dawn & Jodi were both fantastic!

Dawn & Jodi were both fantastic! They walked us through every step & helped us overcome challenges. They made the whole process as simple & easy as it could be. We are so grateful for their knowledge, professionalism, & kindness. They made us feel like our purchase was as important to them as it was to us. I already have & will continue to recommend working with this team. Thank you so much for everything!

April 21, 2020
Unprompted review
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Reply from Accurate Mortgage Group

We thank you for choosing Accurate Mortgage Group, Shonell, and are so pleased we could help you make this transition into your new home!

Rated 4 out of 5 stars

My overall experience was very good

My overall experience was very good. My originator is always excellent! Thanks Mr Bradford!!!

April 8, 2020
Unprompted review
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Reply from Accurate Mortgage Group

We truly appreciate your review, Sharon, and appreciate you choosing Accurate Mortgage Group for your home financing needs!

Rated 5 out of 5 stars

Linda and Beth were awesome

Linda and Beth were awesome
to work with. Very caring and concerned to insure we had the best experience possible. Thank you!

April 7, 2020
Unprompted review
Accurate Mortgage Group logo

Reply from Accurate Mortgage Group

Kevin, we're so delighted to hear that and appreciate you leaving a review. Thank you for your business!

Rated 5 out of 5 stars

They make the process Easy

They make the process as Very easy. They keep you updated throughout and will send a notary to your house so you can sign the closing papers. That makes it even more convenient. Zach Spencer and his team in Murfreesboro is awesome to work with I highly recommend them if you need a mortgage loan.

March 31, 2020
Unprompted review
Accurate Mortgage Group logo

Reply from Accurate Mortgage Group

Thank you for entrusting us with your business, John. We're so pleased we could make the process easy for you!

Rated 5 out of 5 stars

Great Service

Great Service
Dawn and Jodie were awesome! Easy process!

March 17, 2020
Unprompted review
Accurate Mortgage Group logo

Reply from Accurate Mortgage Group

Charles, we love hearing how easy your process was because that's our main goal – to get you closed and back to your life. Thanks for your business!

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