Yes , it is great service going into Canary Wharf branch to buy dollars and euros . But if one wants other currencies and cannot visit branch to order them , the ordering process on the web is complic... See more
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See what reviewers are saying
Fair rate , easy to book online. What I liked less was that I could not buy US$ over £750 value using my debit card and had to faff around with my online banking app with a signal only available outsi... See more
I've used a few FX firms over the years and ACE-FX are the best I've found. Rates are pretty competitive and their customer service excellent for home delivery Loving their new 'bank transfer' way... See more
Exchanged 2200 euros by post and they paid into my bank account the next day after they received delivery. They even paid a slightly better rate than what was quoted when I created order. And no ask... See more
Company details
Written by the company
Ace FX Travel Money are currency exchange based in London Bridge and Canary Wharf since 2012 who offer competitive exchange rates for buying and selling physical foreigen currencies. Ace FX has a reputation for honesty, reliability and quality of service.
Contact info
Unit 8b, Canada Place, Canary Wharf, E14 5EQ, London, United Kingdom
- 0207 513 1925
- info@ace-fx.com
- www.ace-fx.com
4.0
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything perfect !
October 21, 2017
Unprompted review
Best rates in the market as usual
Best rates in the market as usual, the young lady who was working was a bit rude.
October 20, 2017
Unprompted review
Impressive
easy to use online site, fast efficient service and polite at the canary wharf collection
October 19, 2017
Unprompted review
Amazing service and speedy transaction
Amazing service and speedy transaction from cash Euros into my sterling account. Michael was very reassuring and professional, and kept me up to date on progress. Great rate too of course, saved £££’s by using Ace-Fx. Thank you!
October 19, 2017
Unprompted review
Easy to use and good value
October 19, 2017
Unprompted review
As always Quick efficient and the …
As always Quick efficient and the best price
October 19, 2017
Unprompted review
Always great service
October 18, 2017
Unprompted review
Great rates and service
October 18, 2017
Unprompted review
Great service and very quick
October 18, 2017
Unprompted review
Easy to use and friendly staff
Easy to use and friendly staff. I will use them again.
October 17, 2017
Unprompted review
Good first experience.
Would have been 5 Stars but order dispatch was delayed by one day.
October 17, 2017
Unprompted review
Great service
Great service, would recommend to all family and friends.
October 17, 2017
Unprompted review
Great rates and friendly service.
October 17, 2017
Unprompted review
Good company .
October 16, 2017
Unprompted review
Helpful and friendly but most …
Helpful and friendly but most importantly good exchange rates
October 16, 2017
Unprompted review
Have always found Ace-FX offer good …
Have always found Ace-FX offer good service and speedy delivery.
October 16, 2017
Unprompted review
Great rates and great service
October 16, 2017
Unprompted review
poor quality banknotes
October 15, 2017
Unprompted review
Reply from Ace Fx Limited
Dear Alex,
Thank you for your recent feedback.
I am sorry to hear that you are unhappy with the bank notes you have received by us.
If you are not happy with these notes, please contact any of our branches and they will be happy to replace them for you.
Alternatively, you may contact me directly and I will be happy to assist you.
Kind regards
Mario
ACE-FX
020-7357 9700
Never a problem with these guys.
October 14, 2017
Unprompted review
Quick servicequock and easy
Quick service. Easy pick up. Used a number of times now.
October 14, 2017
Unprompted review
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