Acme Revival Reviews 158

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Reading through all the complaints has left me with no choice but to agree with everyone else. If I had bothered to look up information about this "company" beforehand, I never would have sent my belo... See more

Rated 1 out of 5 stars

I only recently started looking into this company, and I think they're a bunch of crooks. I sent them a gimbal for repair, and they quoted me an exorbitant price. I refused the repair, but I wanted it... See more

Rated 1 out of 5 stars

I wish I’d read these reviews prior to sending my router to them for a quote. Most of the replies from them AI generated and complete BS. Do some research. They are involved in many lawsuits, especial... See more

Rated 2 out of 5 stars

Not capable of camera lens repair. They cannot repair the scratch which they promised in email with picture diagnostic. No detailed report. Only unrepairable notice. The lens blow cleanning... See more

Company details

  1. Health & Medical

Written by the company

Acme Revival is an American reverse engineering firm based in Denver, Colorado. They are best known for repair and remanufacturing of speciality commercial electronics. Acme formed in 2020 during the height of the COVID-19 pandemic repairing critical medical devices that were experiencing a shortage. In 2023 they announced they had successfully repaired 10,000 speciality medical devices to date. Acme has come under scrutiny for publishing details of repairs including their own schematics and repair techniques manufacturers claimed may compromise proprietary information.


Contact info

1.2

Bad

TrustScore 1 out of 5

158 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

A shitty company with a loser owner…

A shitty company with a loser owner that prays on the elderly by claiming they can repair everything, doesn't fix it. Then charge customers undisclosed storage fees and diagnoses fees.

What tops it off? They refuse to dispose of the items to keep claiming additional fees then sue the customers for refusing to pay.

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

Storage fees and lawsuits, oh my!

Can we leave negative stars? How to explain my experience with acme revival? I need them to repair a vintage toy with corroded battery terminals and a rusted battery compartment.

Should be an easy fix for someone with the right tools.

Now I find out I'm at risk if being sued for storage fees if the repair doesn't work and they refuse just throw the item out because it may contain "hazardous materials?"

Is this a joke? Like is the company trying to troll me? This makes no sense at all.

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give fewer stars

If I could give fewer stars, I would. How are you going to charge a daily fee to hold someone's electronics hostage till they pay your ridiculous "revival" rates? Do not use these guys.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM with RETURN AND STORAGE FEES

DO NOT BUY FROM THIS COMPANY. I wish I would have read these reviews before. I purchased a piece of equipment that came broken. They took months to respond to questions regarding the warranty. When they finally responded I shipped the machine, with tracking and signature required. Now two months after they signed and received my machine I have not heard back from them. They do not answer emails or phone calls.

After reading all of the real reviews, not the fake ones, I am realizing that I may never get a response back. Meanwhile, they had enough time to flag this review as defamatory requiring me to change some of the language used. I wish they would have used that time to email me back and confirm they have received my equipment and that they are working on it as mentioned in their warranty. SO BEWARE OF THIS COMPANY!!!

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

No communication after a filing a…

No communication after a filing a claim. We sent in our Sonicator to be serviced. The conversations and communication was STELLAR - all the logs on their website looked GREAT. We sent the $880 to get the thing fixed, and had about monthly communication - need a new part, don't worry, we're not chargin gyou more, etc etc etc....from March until November 2024, when they said it was finally fixed. They sent it back, we were thrilled! We turned it on, and the same problem existed. It shorted out and does not function. No problem, they have a warranty. So I filed a claim, and now they are radio silent. NOTHING. I've filed a report with the Attorney General of Colorado. Do not trust them. I don't understand why they have such good communication, but won't follow up on their warranty. Just be honest.

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience, never again

Pricing on quote was very high. Cost would have been within 20% of new replacement. Price was based on visual inspection only per their description. Inflexible on response time to approve/reject quote. Began charging expensive storage fees and eventually sued for recovery of storage fees.
Bought and installed new warranteed item from other source. While there were delays on my part that led to some of the
actions all in all very poor experience. Would not reccommend use of their
services.

December 9, 2024
Rated 1 out of 5 stars

Ripoff - Unnecessary Fees - No Customer Rep Available to Speak To

I wish there was a way to give zero stars! This company is a ripoff! For starters, they do not accept credit card payments in 2024! You will never be able to speak with someone even if you have tried to pay using their 1970's avenues for payments. It is absolutely absurd and unethical to charge the fees and threaten the use of legal action with customers who are trying to do the right thing. Do not recommend! You end up better off researching another company or purchasing a new product all together.

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

I give it one star because zero stars…

I give it one star because zero stars is not an option. These guys are scum of the earth. DO NOT USE THEM. I strongly urge ALL who have been victims of this company’s scam to write a formal complaint with the Colorado Attorney General’s office. We will end this company’s nefarious business practices.

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

Getting payment submitted has been…

Getting payment submitted has been difficult and frustrating. The inability to take payment via credit card makes it more difficult to submit payment. I also did not receive an invoice until after the holding period had passed and I was accumulating storage fees. The storage fees continue even after contacting the company and submitting a written check. The company now cannot find the check payment that was submitted.

December 11, 2024
Rated 1 out of 5 stars

While hospitalized with blood clots in…

While hospitalized with blood clots in both lungs, storage fees began and went into the thousands. No one cared that I was hospitalized and was unable to follow up immediately. The company refused to work with me and initiated legal action and debt collection. So sorry I was in the hospital! All that needed to happen was for the company to be more understanding and work with me. But money seems to be the priority and not compassion.

December 11, 2024
Rated 1 out of 5 stars

DISHONEST

The quote was for almost $700.00 but the parts were under $50.00 and now they want to charge me over $1,000.00 for storage fees

December 11, 2024

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