Acolad, it's a translation company, that extends their translation let's use the example English to Spanish. In a sentence translated from English to Spanish they are more likely to include words in t... See more
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Acolad, it's a translation company, that extends their translation let's use the example English to Spanish. In a sentence translated from English to Spanish they are more likely to include words in t... See more
Company replied
I love working with the Ubiqus team. Our relationship manager has changed over the last 2 years, but each new lead provides great customer service. I currently work with Milena Tzankova as the lead,... See more
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I have been using Ubiqus for over a year now and they have transformed my work life. Our organisation has numerous meetings that require minutes and to be able to just record the meetings and send to... See more
Case # SDSOPHARMA-356: raised on 11.12.2024 with deadline for response on 13.12.2024 at noon (it`s related to LoD response to BDA so it`s urgent) - till today still no feedback even after escalatin... See more
Company replied
Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Today, Acolad group – represented by the brands Acolad, TextMaster and Ubiqus – merges its diverse expertise in technology, language and industry verticals into a unique portfolio of content and language solutions. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world. www.acolad.com
Written by the company
11 rue Lazare Hoche, 92 100, Boulogne-Billancourt, France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
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We have worked with Ubiqus for a number of yeas and although there was a dip in the level of service we received for a short period a year or so ago, we acknowledge that this was primarily due to a number of short term changes that were somewhat outside of Ubiqus' control. After providing feedback which Ubiqus were very receptive too, we very quickly started to experience an improved level of service and are currently very happy with the service provided. Ubiqus always look to accomodate our ad hoc requirements and tailor their service (where they can) to our needs.
I regularly use Ubiqus for document translation services. They are very quick to acknowledge my request and my client manager Jess Fry is very friendly and accommodating to my various requests. The translation turn around is prompt and to the agreed deadlines. The presentation of the translation work is excellent, I am able to put the original document and the translated version side by side for comparison. I work for a global organisation with offices and stakeholders across the global and Ubiqus has always been able to provide a translator; from Traditional Chinese to French to Urdu, Ubiqus were able to translate quickly and promptly! Ubiqus are also good value for money for the service they provide. Highly recommend Ubiqus to other users for document translation services.
Excellent service as usual. Very professional and easy to work with. Engineers that come out are knowleable and obviously know what they are doing. Always willing to offer useful advice and willing to help. 5 stars.
The reservations team always try to accomodate any last minute bookings. All note takers are very professional, transcripts turned around within the booked timeframe.
Quick and reliable service with dedicated account manager. Translations of text very accurate and industry specific
The translators were fantastic. The planning wasn't as great. A site visit should have been done to know and understand the difficulty of the acoustics so that you could best recommend the equipment we needed. I got your company name from the venue, Mansion House, in London so I assumed there was familiarity with the venue. There wasn't and we lacked the necessary equipment to make the job perfect.
Nothing to complain about. Excellent service before printing despite the rush. No remarks on good product delivered in time and well presented. Price was even below competition.
Great service, always delivered quickly and with a high level of quality. Many thanks to Jess and the team!
Oliver and the team are a wonderful group - they are always happy to help us, no matter how big or small our requirements. Will continue to use them without hesitation.
Such a great service, the translators were absolutely amazing, and couldn't recommend the guys at Ubiqus more!
Highly recommended
Oliver was extremely helpful with our request and the products arrived on time, well packaged and with all necessary items included - even if not definitely needed. Really pleased with the finished product and would definitely use again.
Ubiqus was professional, accommodating and efficient. I was particularly impressed by how quickly they would respond to emails, which came in handy with last minute changes.
On the day, the Ubiqus staff were helpful and friendly and the translation got great reviews from delegates. I would most definitely recommend their services.
Great service and quick delivery! Definitely recommend and will use again.
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