Dan has made every step of the ordering process so easy & smooth running for us. Great communication & made to feel like a valuable customer with regular updates along the way. So glad we chose acorn... See more
Company replied
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Dan has made every step of the ordering process so easy & smooth running for us. Great communication & made to feel like a valuable customer with regular updates along the way. So glad we chose acorn... See more
Company replied
After a slightly inauspicious start last year, I booked my car in for it's yearly service and MOT. I can honestly say that the service this year, from start to finish, has been fabulous. From boo... See more
Company replied
Great experience, frendly welcoming knowledgeable staff. No hassle sales, we knew what we wanted and Mathew delivered 😊
Company replied
I recently visited Acorn Warrington branch with a problem that I have had with the car since I bought the car from another Kia dealership who wouldn’t admit there was a problem. So after having the ca... See more
Company replied
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Manchester Road, WA1 3TZ, Warrington, Paddington, United Kingdom
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Another great visit at Kia Warrington, Hana in service is extremely friendly and makes you feel like a valued customer, from her great service ive been returning and just bought my 2nd car from here, Neil was absolutly fabulous made it an easy and fun experience. Pete as always was great.
The Service you recieve here is 5* even with all the distruption, cant wait to see the new show room.

Reply from Acorn Motor Group - Acorn Kia Warrington
Friendly staff. Gave me the feeling and the evidence that they could be trusted. I felt like I was getting a reasonable deal. Smooth stress free experience.

Reply from Acorn Motor Group - Acorn Kia Warrington
Very poor customer service.Other half booked day off to take my kia in for its first service. He gave then his mobile and asked them to contact him not me as I was at work . After 3and half hours of waiting he drove home having paid for the service . I saw that I had a video of the service in which I was helpfully told there was a screw in my tyre and it could easily be repaired today.Sadly no one bothered telling my partner just rang to say the car was ready for collection. When I asked why this happened I was told the lady had called and left a message .no.missed calls on either phone and no messages . Just a mistake which was made worse by a pior resolution.Her offer of an apology was not to increase the repair price if we came back on a different day. No compensation for the wasted fuel driving 30 mins to the site. .I certainly won't be using again and kwik fit have already repaired the tyre just 40 minutes after paying acorn £245!! . Avoid this place and go to someone who is interested in customers not just sales . Seems to happen often here in the aftersales and people are told its a one off and to call back and discuss . Wish I had read trustpilot before booking in .

Reply from Acorn Motor Group - Acorn Kia Warrington

Reply from Acorn Motor Group - Acorn Kia Warrington
Sean helped us throughout the whole process. He knew we were going to look elsewhere before we made our decision and he said it was understandable and that he wouldn’t pester us with phone calls and to give him a call when we made our decision. Other places we dealt with were on the phone constantly asking if we’d made our decision. The customer service since deciding to buy the car had been second to none. Will definitely use Akron Kia in the future.

Reply from Acorn Motor Group - Acorn Kia Warrington

Reply from Acorn Motor Group - Acorn Kia Warrington
We were recommended to visit Acorn by two independent friends who felt the service offered to them during their purchases was second to none. Having picked up our new Kia Sportage today We can confirm the professionalism, attention to detail and high level of communication offered by Dan, our sales contact, has been exemplary. We will be joining our friends in recommending our wider friend network that if they are ever considering buying a used or new car to visit Kia on Manchester Road in Warrington.

Reply from Acorn Motor Group - Acorn Kia Warrington
Sean made the whole process easy and a great pleasure. He was very knowledgeable and professional and never placed any pressure on us whatsoever. He gave us plenty of time and advice and as a result we bought the car without any hesitation.

Reply from Acorn Motor Group - Acorn Kia Warrington
Brooke provided excellent customer service when I took my car in, she was friendly, helpful, and kept me informed throughout. Everything was handled smoothly and professionally

Reply from Acorn Motor Group - Acorn Kia Warrington
Sean was great at Acorn Kia Warrington. Sent me everything in advance where possible so I didn't stay at the dealership too long. My train was delayed and at one point, I didn't know if I would be there before closing and Sean said he would wait. Took the pressure off. Enough fuel to get home and the interior treated. Would definitely recommend!

Reply from Acorn Motor Group - Acorn Kia Warrington
Very friendly and helpful. Dan took all the time necessary to explain everything about the car. I am really pleased with the car.

Reply from Acorn Motor Group - Acorn Kia Warrington
Couldn’t fault a single thing at Warrington Acorn - I am very happy with my purchase! Dan, who helped me through out the process, was very professional and communicated with me at every point . He was very friendly and helpful, thank you for all your help Dan!

Reply from Acorn Motor Group - Acorn Kia Warrington
I was seen by Dan Jackson gentleman soon to get married I wish him all the good luck . It was a very smooth and easy process with everything its our first suv and I am very pleased with the service and will recommend it to my friends and family to come to you guys if anyone interested in buying a new car .

Reply from Acorn Motor Group - Acorn Kia Warrington
Great service form the beginning to the end. The seller Dan great man , help us will all , explain everything .
The car was exactly as advertised in the photos. They even done more then we agree on the beginning when we pay for the car. Excellent professional service!!!!
Thank you form my new car

Reply from Acorn Motor Group - Acorn Kia Warrington
Second time using the car sales. Dan Jackson was once again emense. Friendly, knowledgeable, going out of his way to help in two purchases. Look no further than here and Dan

Reply from Acorn Motor Group - Acorn Kia Warrington
Helpful , courteous efficient service. Knowledgeable staff. No hard sell and no hassle. Cost effective cars which drive well, without the fancy badge or price tag. Although the current garage is being built, staff still seem happy and make you welcome.

Reply from Acorn Motor Group - Acorn Kia Warrington
From initial phone conversation, to visit to showroom all with Lewis Taylor, who understood what I wanted from a change of Kia Picanto - didn't over complicate the deal - he has kept me informed and has been extremely professional and helpful.

Reply from Acorn Motor Group - Acorn Kia Warrington
The service we received from Dan Jackson was extremely good,he was friendly and very informative ,kept me upto date through out the process and explained everything thoroughly .

Reply from Acorn Motor Group - Acorn Kia Warrington
I found the experience very welcoming by Dan, very professional, great product knowledge, he took the time to go through everything, nice not to be rushed, would highly recommend.

Reply from Acorn Motor Group - Acorn Kia Warrington
Open, honest and clearly understood with pressure.

Reply from Acorn Motor Group - Acorn Kia Warrington
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