Acorn Motor Group - Acorn Kia Warrington Reviews 

617
TrustScore 5 out of 5

4.8

Manchester Road, WA1 3TZ Warrington, Paddington, GB


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Rated 5 out of 5 stars

Dan has made every step of the ordering process so easy & smooth running for us. Great communication & made to feel like a valuable customer with regular updates along the way. So glad we chose acorn... See more

Company replied

Rated 5 out of 5 stars

After a slightly inauspicious start last year, I booked my car in for it's yearly service and MOT. I can honestly say that the service this year, from start to finish, has been fabulous. From boo... See more

Company replied

Rated 5 out of 5 stars

Great experience, frendly welcoming knowledgeable staff. No hassle sales, we knew what we wanted and Mathew delivered 😊

Company replied

Rated 5 out of 5 stars

I recently visited Acorn Warrington branch with a problem that I have had with the car since I bought the car from another Kia dealership who wouldn’t admit there was a problem. So after having the ca... See more

Company replied


Company details

  1. Kia Dealer
  2. Car Dealer
  3. Car Leasing Service
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contact info

  • Manchester Road, WA1 3TZ, Warrington, Paddington, United Kingdom

  • 01925 851574

4.8

Excellent

TrustScore 5 out of 5

617 reviews

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4.8

All reviews

(617)

688 reviews in the last 12 months

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Rated 5 out of 5 stars

I absolutely love my new car Dan went…

I absolutely love my new car Dan went above and beyond in showing me the whole of the car my Kia Picanto GT S Line, all the gadgets he explained thoroughly asked did I have any questions! Said if I have any questions or problems to get back in touch. I am very happy with my purchase

August 21, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Sharon, Thank you for your kind words. We are thrilled to hear that Dan provided exceptional service and that you are loving your new Kia Picanto . It's our goal to ensure our customers are completely satisfied. Please don't hesitate to reach out if you have any further questions or needs. We appreciate your business and hope you enjoy your new car! We look forward to serving you again in the future. Take care and have a great day
.Best wishes
Acorn Kia Warrington
#happycustomers #exceptionalservice #kiapicanto

Rated 5 out of 5 stars

Great customer service…

Kia Warrington fixed my car in a week rather than the two weeks originally scheduled. I am delighted about this as I use the car for getting to work so this minimised the disruption. Thanks very much for the great customer service.

August 19, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello John, Thank you for taking the time to share your positive experience with us, we're thrilled to hear that we were able to get your car fixed quickly and get you back on the road. We always strive to provide the best customer service possible. Thank you for choosing Kia Warrington. We look forward to serving you again in the future. Take cate and have a great day
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Hana in reception was excellent and…

Hana in reception was excellent and very helpful and pleasant

August 20, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Stephen, Thank you for your kind words. We're thrilled to hear that Hana provided excellent service. We strive to provide a pleasant and helpful experience for all of our customers. We appreciate your feedback. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Gregory, Thank you for your positive feedback. Providing fast and friendly service to our customers is our top priority. We're glad to hear that our staff met your expectations. We look forward to serving you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
😊 #CustomerSatisfaction #HappyCustomers

Rated 5 out of 5 stars

I recently purchased a VW Tiguan from…

I recently purchased a VW Tiguan from Acorn Group (KIA)Warrington,the salesman I dealt with was called Sean,he answered all my questions and posted me videos of the vehicle also was very helpful and I must say he also went above and beyond to help me feel happy about buying a vehicle online after it was delivered it was just as he said it was,so I want to thank Sean very much for his professionalism he showed me throughout my purchase.😊

July 8, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Jane, Thank you so much for your kind review. We are thrilled to hear that Sean provided exceptional service during your recent purchase. We pride ourselves on going above and beyond for our customers, and we are thrilled to know that you are happy with your purchase. Thank you for choosing Acorn Warrington. We sincerely thank you for your business. Please don't hesitate to reach out to us if there is anything additional we can do for you. We do hope to be of assistance to you in the future. Take care and have a great day, Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Amazing awesome service and people…

Amazing awesome service and people thank you x

August 9, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Ruth, Thank you so much for the kind words. We are thrilled to hear that you had an amazing experience with our service and our team. It's always our goal to provide top-notch service to our customers. We appreciate your support and look forward to serving you again.Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant ! Would highly recommend Acorn , Dan made the whole experience of getting my car so easily and straight forward , one very happy lady here 😊 thanks again

August 5, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Angela, Thank you so much for your kind words. We are thrilled to hear that you had a great experience with Dan and the team, we genuinely appreciate your recommendation. It was a pleasure helping you with your car. Please don't hesitate to reach out to us if there is anything additional we can do. We hope to be of assistance to you in the future, Thank you for choosing Acorn. Take care and have a great day. 🚗😊
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Great service

As my previous review I would happily recommend Acorn Kia Warrington, they offer great service, servicing a vehicle or anything related to owning a car

August 6, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Neil, Thank you so much for your continued support and recommendation of Acorn Kia Warrington. Our team takes great pride in providing excellent service for all things car-related. We appreciate your business and look forward to assisting you in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Friendly staff,and work carried out in…

Friendly staff,and work carried out in a professional and efficient manner, especially considering the renovations which are taking place.

August 6, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Frances, Thank you so much for your kind words. Our team takes pride in providing exceptional service and we're glad to hear that you had a positive experience with us during our renovations. We appreciate your support and look forward to having you back in our newly renovated space soon. Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Dan made the car buying process an enjoyable experience

Dan made the car buying process an enjoyable experience. He guided us through the whole process in a caring and professional manner and the car was ready for us valeted , MOT’d and looking splendid.After my experience I would definitely recommend Dan and Acorn , Warrington. Bernard Whelan.

August 6, 2025
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Bernard, Thank you for taking the time to share your positive experience with us. It's always our goal to make car buying a pleasant and stress-free experience for our customers. We're glad to hear that Dan provided you with excellent service and that your car was in top condition. We appreciate your recommendation. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you again in the future. Thank you for choosing Acorn Warrington. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Good and personable level of service

A really good and personable level of service with the purchase of a new car and the part-ex of my old one. The whole experience couldn't have been better really.

August 6, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Carol, Thank you so much for the kind words. We are thrilled to hear that your car buying experience with us was top-notch. Our team always strives to provide excellent service and we're delighted that we exceeded your expectations. Please don't hesitate to reach out to us if there is anything additional we can do for you. We do hope to be of assistance to you in the future. Take care and have a wonderful day. Happy driving in your new car.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Quick and easy purchase

Quick and easy purchase - no dramas
Very helpful and informative staff.

July 31, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hi there, Thank you for sharing your positive experience with us. We're thrilled to hear that your purchase was quick and easy, and that our staff provided helpful and informative service. We strive to make every interaction with our customers smooth and enjoyable. Thank you for choosing our business. Please don't hesitate to reach out to us if there is anything additional we can do for you. Take care and enjoy your new car. We hope you have a wonderful day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Professional

Professional, polite and happy staff. Car cleaned and hoovered.
Pleasant experience all round.

July 25, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hi there, Thank you for your positive review. We're thrilled to hear that you had an enjoyable experience with our team and that your car was cleaned and hoovered. We pride ourselves on providing professional, polite, and happy service.Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you again in the future.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Fantastic service

The dealership was very accommodating in meeting our needs as far as a part exchange was concerned. Sean handled our deal and was wonderful throughout the entire process explaining and guiding us every step of the way. Would highly recommend this dealership.

August 1, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Alison, Thank you so much for choosing our dealership and for sharing your positive experience! We are thrilled to hear that Sean provided exceptional service and made your part exchange process smooth and enjoyable. We truly appreciate your recommendation. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to assisting you again in the future. Take care and enjoy your new car. Have a wonderful day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Dan was amazing

Dan was amazing, listened and understood. Genuine no fuss or BS sales experience, vehicle ordered and delivered in just over a week. Fantastic customer service and a fantastic spec vehicle that feels great to drive.

August 1, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Neala , Thank you for your fabulous review, we are thrilled to hear that Dan provided amazing customer service and delivered your vehicle quickly and with great specifications. We pride ourselves on providing top-notch service and we are so happy to hear that you had a wonderful experience. [Please don't hesitate to reach out to us if there is anything additional we can do for you. Safe travels and enjoy your new vehicle. Best wishes Acorn Kia Crewe 😊🚗 #customerlove #happycustomer #fastdelivery

Rated 4 out of 5 stars

Good service despite construction work.

Despite the upheaval caused by extensive construction work the staff were friendly and helpful. Work was completed quickly and the whole experience was well handled. Good service.

July 30, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello John, Thank you for your feedback.Thank you for bearing with us whilst we undergo a refurbishment. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Top lads sorted car I needed happy to…

Top lads sorted car I needed happy to use again
Thanks

July 29, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Michael. Thank you for your kind words and for choosing our company for your car needs. We are thrilled to hear that our team was able to assist you. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Great customer service

Dan couldn't do enough for us, nothing was to much trouble. Process was smooth and hassle free from start to finish. Communication was to a high standard. I would highly recommend.

July 28, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Carla, Thank you for taking time to send this very kind review! We are thrilled to hear that you had a smooth and hassle-free experience working with Dan. Customer satisfaction is our top priority and we truly appreciate your recommendation. We also set high standards for great communication skills here at Acorn Kia Warrington and glad you experienced this. Thank you for choosing us for your needs! All the very best, take care and have a lovely day, Acorn Kia Warrington.

Rated 5 out of 5 stars

Exceptional service

Despite working from porta cabins since July last year, the team are always cheery and super helpful.

I was updated on my car status and it was spotless on return even though there is building work nearby.

July 25, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you for your kind words! We're thrilled to hear that our team has maintained a positive attitude despite our temporary workspace. Your satisfaction and the cleanliness of your car are our top priorities. We appreciate your support!" #customerlove #grateful #happycustomers

Rated 1 out of 5 stars

DIshonest communication

We were offered new front tyres as ours were close to (but not over) the legal limit. We were promised like for like replacement. We arrived to find they had put a lesser tyre on, and didn't tell us or offer to change the price accordingly. They hadn't been able to get the tyres they promised, but they didn't phone us to tell us or ask about putting different ones on.

July 25, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

We apologize for the inconvenience and miscommunication. Our team is dedicated to providing quality service and will make it right. Please reach out to us so we can rectify this issue. Thank you for bringing this to our attention.We would like the opportunity to make this up to you. Please contact our manager at 01925 851574 so we can make your experience a positive one.

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