Acorn Motor Group - Acorn Kia Warrington Reviews 

617
TrustScore 5 out of 5

4.8

Manchester Road, WA1 3TZ Warrington, Paddington, GB


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Rated 5 out of 5 stars

Dan has made every step of the ordering process so easy & smooth running for us. Great communication & made to feel like a valuable customer with regular updates along the way. So glad we chose acorn... See more

Company replied

Rated 5 out of 5 stars

After a slightly inauspicious start last year, I booked my car in for it's yearly service and MOT. I can honestly say that the service this year, from start to finish, has been fabulous. From boo... See more

Company replied

Rated 5 out of 5 stars

Great experience, frendly welcoming knowledgeable staff. No hassle sales, we knew what we wanted and Mathew delivered 😊

Company replied

Rated 5 out of 5 stars

I recently visited Acorn Warrington branch with a problem that I have had with the car since I bought the car from another Kia dealership who wouldn’t admit there was a problem. So after having the ca... See more

Company replied


Company details

  1. Kia Dealer
  2. Car Dealer
  3. Car Leasing Service
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contact info

  • Manchester Road, WA1 3TZ, Warrington, Paddington, United Kingdom

  • 01925 851574

4.8

Excellent

TrustScore 5 out of 5

617 reviews

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4.8

All reviews

(617)

688 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Very helpful and polite! Customer service is great!

September 17, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hi there, Thank you for your kind words. We are thrilled to hear that our team provided helpful and polite customer service. We strive to exceed expectations and are grateful for your feedback. It means a lot to us. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there is anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day. Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Wonderful support from Neil

Wonderful, patient and meticulous support from Neil.
Kept us informed throughout, resolved any issues immediately and delivered everything on time.
First class service

September 13, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Mike, We are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for your review. We're thrilled to hear that you had a first-class experience with our team, especially with Neil's support. We pride ourselves on providing exceptional service and we're glad we were able to keep you informed and deliver on time. Thank you for choosing us. We appreciate your business. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 3 out of 5 stars

I asked for one thing to be rectified…

I asked for one thing to be rectified apart from the general service.
When collecting the vehicle I was told it had been fixed.Needless to say it had not.
I really don't know why the vehicle was required for 3 hours!! 7.50 AM TO 11AM!!

September 4, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Thanks for bringing this matter to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at 01925 851574 when you have a chance. Alternatively e mail customercare@acorn-group.co.uk . Thank you, and we look forward to hearing from you.

Rated 5 out of 5 stars

Well organised friendly

Well organised friendly, and the video of the checks on my car great . Excellent

September 13, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Len, Thank you for your kind words. We are thrilled to hear that you had a great experience with our team and enjoyed our video of the checks on your car. We pride ourselves on being organised and friendly, and we're happy it made a difference for you. Thanks for choosing us. Please don't hesitate to reach out if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day.#
Best wishes
Acorn Kia Warrington
#CustomerSatisfaction #ExcellentService

Rated 5 out of 5 stars

Really happy with my experience

Really happy with my experience, representative had good knowledge of car and supported us with the finance process, we were informed throughout by representative.

September 12, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Kate, we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you so much for sharing your positive experience with us. We're delighted to hear that our representative provided excellent knowledge and support during your car purchase and finance process. We strive to always keep our customers informed throughout the entire process. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Good experience

Organised test drive same day as looking around. No pressure sales. Very helpful and friendly.

September 6, 2025
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Christopher, we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for the great review. We are happy to hear that your test drive experience was organized and pressure-free. Our team takes pride in providing helpful and friendly service to our customers. We appreciate your business. Please don't hesitate to reach out to us if there is anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Dan Jackson - Best Salesman you could ask for.

From the moment I showed interest in the Kia Sorento, Dan Jackson went above and beyond, ensuring I was being looked after. From helping choose the correct specification, explaining what each option was and the costs. He then went through in fine detail explaining each add-on was and what it was for. From the point of interest to the collection of the car, he was incredibly helpful and would 100% recommend anyone who wants a Kia to deal with Dan Jackson.

September 5, 2025
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Pete, we are so pleased you enjoyed your visit to Acorn Warrington. We are thrilled to hear that you found Dan and our team welcoming and professional during your visit to Acorn Thank you for sharing your positive experience. It's our goal to go above and beyond to ensure our customers have an exceptional car-buying experience.We appreciate your business. Thank you for choosing us. Please don;t hesitate to reach out to us if there is anything additional we can do for you. We appreciate your recommendation and are thrilled to have you as a happy Kia owner. We look forward to serving you again in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Warrington
#TeamKia #DanJacksonRocks

Rated 5 out of 5 stars

10 out of 10

Dan was really helpful and friendly. All round great experience from start to finish. Love the Car.

September 4, 2025
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Sian, we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for taking the time to leave us a review, we are thrilled to hear that you had a great experience with us. We always strive to provide exceptional customer service, and we are glad that Dan was able to exceed your expectations. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to assisting you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Customer service at Kia Acorn…

Customer service at Kia Acorn Warrington branch is excellent. They exceed my expectations each time. Arrangement for a courtesy car really helpful when my car is being serviced. They keep you well informed and happy to answer any questions I have. Many thanks again.

September 4, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hi there, Thank you so much for your kind words. We strive to provide exceptional customer service at our Kia Acorn Warrington branch and we're thrilled to hear that we exceeded your expectations. We're always here to help and keep our valued customers informed. Thank you for your continued support. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day. Best wishes
Acorn Kia Warrington
#HappyCustomer #KiaAcornWarrington

Rated 5 out of 5 stars

Buying a Kia EV3 from Acorn Warrington

I have bought many cars and the handover from Dan was outstanding. He had great knowledge of the car and clearly explained all the controls and technology on the car. I left the dealership feeling confident that I could drive and operate all the different functions on the car.

September 2, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Keith, Thank you for taking the time to share your positive experience at our dealership. We strive to provide excellent service and we are thrilled to hear that Dan exceeded your expectations during your car handover. We're happy to have you as a confident and satisfied customer. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best Wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Excellent service

Excellent service. Brooke was really helpful in making sure everything was booked and ready. On the day of my car going in for warranty work, my car was ready around lunch time.

September 2, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Ian, Thank you so much for your kind words and for choosing our dealership for your warranty work. We are thrilled to hear that Brooke provided excellent service and made sure everything was taken care of. Our team works hard to ensure a smooth and efficient process for our customers. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Great experience!

I can honestly say that from my first enquiry, until handing over my new car Dan Jackson at Acorn was SO obliging and really looked after me. There was no sales pressure whatsoever. Just genuinely there to help the customer to choose the right car. My whole experience was brilliant.

September 1, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Jenny, Thank you so much for your wonderful review. Our team at Acorn is dedicated to providing exceptional customer service and we are thrilled to hear that Dan was able to provide a stress-free car buying experience. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

A top tier car dealership

Overall, my experience at Acorn Kia Warrington was positive. The combination of professional service, transparency , and a customer-focused approach, even going through options without pressure to purchase a car.

I would highly recommend this dealership to anyone in search of a new vehicle.

Very favourable reviews were one of the reasons I visited here.

August 29, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Stephen, we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for sharing your positive experience. We strive to provide professional service, transparency, and a customer-focused approach. It means a lot to us that you would highly recommend us to others. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out if there is anything additional we can do for you. We look forward to serving you again in the future. Enjoy your new car. Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Great service.

From the initial enquiry to driving away with my new car was effortless. Neil could not have been more helpful, friendly and efficient. Would highly recommend too anyone. Thank you.

August 27, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Mr Blay, Thank you so much for your kind words. We are thrilled to hear that your car buying experience with us was effortless and that you were satisfied with Neil's helpfulness, friendliness, and efficiency. It means a lot to us that you would highly recommend us to others. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Professional, friendly

Despite the obvious difficulties with renovations the staff were courteous, helpful, informative and professional.
This was my first experience of Acorn and the first service for my one year old Sorento.
I will have no hesitation in returning or recommending Acorn to others.
Many thank to all your staff

August 21, 2025
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Ronald, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our team was able to provide you with excellent service during your first visit to Acorn. We truly appreciate your support and look forward to serving you and your Sorento again in the future. Thanks again for choosing Acorn.Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Kia Sportage 1st service

Picked up car from my house at the appointed time, serviced and delivered back to my home in a timely fashion.

August 30, 2025
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Arthur, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington

Rated 5 out of 5 stars

Had a call from the salesperson Dan…

Had a call from the salesperson Dan regarding swapping my car. Had done a few enquiries in past few months but due to negative equity no joy. I was a bit sceptical at first and said that I didn’t want to waste my time or put a big deposit down. Dan said he needed to see the car and was confident a deal could be done. I got a deal sorted which I’m very happy with. Thanks Dan.

August 29, 2025
Unprompted review
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Reply from Acorn Motor Group - Acorn Kia Warrington

Hello John, we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for choosing us, we are delighted to hear that Dan was able to assist you in finding the perfect deal for your car swap. We appreciate your trust in us and look forward to continuing to provide you with excellent service in the future. Please don't hesitate to reach out if there is anything additional we can do for you. We're looking forward to your next visit to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Warrington
#happycustomers #cardeals #satisfied

Rated 5 out of 5 stars

Great experience

Acorn made the purchase really easy...absolutely no fuss.

August 24, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you for your kind words! We are glad to hear that we could make your purchase experience hassle-free. Your satisfaction is our top priority at Acorn. We appreciate your support and hope to continue serving you in the future. #hasslefree #customersatisfaction #Acorn

Rated 5 out of 5 stars

Great garage with fantastic staff

2nd time purchasing from Acorn, both experiences were great. Staff are excellent.

August 25, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Thank you for choosing Acorn for the second time! We are so pleased to hear that you had a great experience both times and that our staff provided excellent service. We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Excellent experience

The salesman was down to earth, explained everything in plain English. He went through everything efficiently and in the time he said he said he would. Couldn't have asked for more.

August 21, 2025
Unprompted review
Acorn Motor Group - Acorn Kia Warrington logo

Reply from Acorn Motor Group - Acorn Kia Warrington

Hello Kenneth , we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you; we appreciate your feedback. We are thrilled to hear that you found our team welcoming and professional during your visit. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business, thank you for choosing Acorn. Please don't hesitate to reach out to us if there is anything additional we can do for you. We're looking forward to your next visit with us. Take care and have a great day.
Best wishes
Acorn Kia Warrington

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