Acorn Stairlifts Australia Reviews 

We certainly have had good satisfying experience since technicians commenced work on the stairs. This has been enhanced since our chairlift was installed. Thus far there has not been any problem or disappointment due to any aspect of the chairlift. We are delighted with it.

My experience with Acorn Lifts was amazing!!
My initial enquiry was on-line - got a phone call 3 hours later - made an appointment for the Rep 3 days later and he could accommodate everything we needed and, as we went ahead and paid the deposit immediately, the installation was booked in - one week after the Rep's appointment!!
The installation went without a problem, so from first enquiry till installation was less than 2 weeks!!

Exceptional service. Smooth installation. Salesman was excellent. I have use the stair lift following my foot surgery and for an emergency admission to hospital with the Queensland ambulance service.

From the first phone call, to the initial appointment to the installation Acorn Stairlifts has been extremely professional and helpful. Couldn’t complain about any part of the process as it has been easy!

Helping to remain in our home
From the first phone call the service from Acorn was faultless.
Peter Jenkins came and saw us took measurements and provided a full explanation of the stairlift and its operation.
We were given a timeline from acceptance, and everything ran to schedule
The installer was prompt, courteous and professional.
Tony from Acorn assisted us with a payment plan following our investment of 50% of the agreed purchase price.
The stairlift has met all of our expectations and is of immense assistance to my wife
Thanks Acorn job well done.

The Acorn stair chair is very useful. It has changed my lifestyle. It has given me more independence, I am ble to go upstairs now.

From first contact with Josie to finished installation by Sean, this process was outstanding. After an unforeseen accident, we needed the stairlift a.s.a.p. We contacted Acorn and a very helpful salesperson, Alpi, came within a week. We ordered two lifts for 2 separate flights of stairs and they were installed within 2 weeks. A very professional company with an excellent product. Couldn't recommend them highly enough! It gave me my freedom to access all levels of our home even with crutches!

SINCE INSTALLATION THE ACORN CAIR LIFT HAS
PERFORMED TO A VERY HIGH STANDARD HOWEVER THERE IS ONE CONCERNE WE HAVE AND THAT RELATES TO THE SIZE OF FLOOTPLATE IT NEEDS TO BE DEEPER AS MY FEET OVERHANG AND HAVE BEEN CAUGHT UP IN THE STEPS

Disappointed not to be made aware during the initial installation that there was a batch of faulty parts in circulation. It might have made our experience with this less stressful when it happened to us (along with many others.) Aside from that, the chairlift is a godsend.

The whole process was timely from quote, ordering and installation. The finished product was been praised by all visitors and other trades people.

The Acorn Stairlift does all its advertising claims. For those of us who through age or infirmity have difficulty climbing stairs it provides greater freedom of movement in multi-storey homes quickly and in an effortless manner.
The ride is not entirely smooth with a few minor bumps on the way, but once you become accustomed to this it is not a real problem.
The safety belt gives added security and comfort to the ride.
All in all, the Acorn Stairlift is a significant contributor to one’s quality of life as one ages and enables you to extend the time you live in the home you are familiar with and comfortable in.
An investment thoroughly worthwhile and strongly recommended.

Installation of my stairlift was a pleasant experience
The engineer came to measure,was very helpful and explained everything to me.
Stairlift was installed very soon after,took a couple of hours,caused no mess.
I note that the lift travels slower than I had expected.

Great customer service. We moved into our new house and within three days our stairlift was installed.

Everyone was helpful, I was never in any doubt of the next steps and the installation went very well. The chair has helped my wife to move using the stairs without losing breath. Thank you for a job well done.

I live in country vic. Over the weekend I had a problem with the chair lift. I left it till Monday morning at 10.00 to call the company in Melb. They had one of their staff ( the lovely young man who installed the chairlift) at my place in Bendigo about 1.30pm. The problem was fixed by 2.00pm. What fantastic service. I have only the highest regard for the company. From the moment we contacted the company to check on getting the product we have had the most wonderful service. Their staff have been outstanding and I would recommend them to anyone. THANK YOU ACORN.
Catherine Aylett Bendigo

Stair chair is excellent...works very smoothly delighted with it

Makes my life much easier now I have the independence to navigate the steps unaided.

Excellent customer service from the whole team at Acorn. From Day One when I spoke to Susana in the office, to the quote meeting, to the installation.
Thank you Acorn for making the whole process so easy and for making it comfortable for Mum to continue living in her own home.

Response time for quote and installation quicker than expected. Very professional, quality workmanship and quality product as it should be for the price.