Acousticcentre Reviews 

311
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I've recently bought two Furch guitars from AC and the guys have been a pleasure to deal with: quick responses to mails and queries, always helpful, very professional, and the shipping has been very... See more

Rated 5 out of 5 stars

In the 4 plus years I've been buying and trading with this company I've never had anything go wrong ! They are, without doubt, in my 30 plus years of working with music stores, the best in the busines... See more

Rated 5 out of 5 stars

Quick and excellent service. Ive been looking for a pair of Taylor pickups for ages and Ive contacted many Taylor dealers along the way and been pretty much ignored until sending off an email to the... See more

Rated 5 out of 5 stars

Last week we received excellent service from Chris Kelly at the Acoustic Centre. Chris was personable and very knowledgeable about the instruments the store has to offer. With help from Chris we found... See more

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5.0

Excellent

TrustScore 5 out of 5

311 reviews

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5.0

All reviews

(311)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Wanted SantaCruz strings

Wanted SantaCruz strings - Acoustic Centre is the only place I could find them in Australia. Shipped quickly. Nothing to complain about.

December 11, 2018
Unprompted review
Rated 5 out of 5 stars

I bought a Cole Clark FL2 as a surprise…

I bought a Cole Clark FL2 as a surprise gift for my Dad and the service I was offered was incredible. Having recently purchased a guitar from them, they called me to confirm the shipping address I picked as they noticed it was different from my previous one and they were very pleasant on the phone. Would absolutely shop here again.

December 5, 2018
Unprompted review
Rated 5 out of 5 stars

Very pleased.

The folk at the Acousticcentre were excellent. They gave me good, balanced advice on the pros and cons of the different options I was considering and did everything they could to inform my choice - right down to sending me photos of the wood colour and grain of the finalists. And, once I'd made my decision, they had it set up and ready to go within hours. I was nervous about buying on line but I now have a mandolin that is a delight!

December 4, 2018
Unprompted review
Rated 5 out of 5 stars

Totally recommended

Such awesome service, all via their website, making it a smooth transaction, from selection to payment, and then too delivery. We live on a farm 50 k's from Albany Western Australia, with delivery of mail 3 days a week.
My husbands Christmas present was delivered in 1.5 weeks. The package won't be opened until Christmas day, so I can't tell you what the guitar is like. But if it's anything like the order and delivery process, it will be just what Santa ordered.

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend Acoustic…

Would definitely recommend Acoustic Centre. I ordered some picks for my mandolin. Guy telephoned me to warn me that one of the picks I'd ordered wasn't in stock, but it would only be a few days wait. He offered me my money back. I said I was happy to wait. He telephoned me to say order was on it's way and then added some free picks he recommended I should try. Brilliant service.

November 29, 2018
Unprompted review
Rated 5 out of 5 stars

magic guitar

Great deal on a magic guitar - used J45. Always quality people to deal with from start to finish and guitar arrived as listed. Plays great right out of the box. Will be a keeper!

November 28, 2018
Unprompted review
Rated 5 out of 5 stars

great service and products

When i went instore to get a guitar, the salesperson was so lovely, very aware of my budget and offering great guitars within the range. he also gave me ample alone time to test them out without feeling self conscious, coming back periodically to check on my progress and see if i had any questions until i finally settled on one. he also discounted the final one for me which was awesome!
decided to order online a few extra pieces not long after my visit (a strap and a tuner) and was very impressed with the prompt delivery. thanks heaps acoustic centre, i'll definitely be returning for any future purchases.

November 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience purchasing!

Customer service (Ryan in particular) was awesome, he took the time to really talk me and gave me all the info I needed (and some I didn’t know I needed)! Because of this, I’ll be buying again for sure through Acoustic Centre! Mad praise! Thank you.

November 22, 2018
Unprompted review
Rated 4 out of 5 stars

My guitar came quickly and sounds…

My guitar came quickly and sounds wonderful.

Only gripe, the sales attendant on the phone seemed impatient and hurried me through the transaction...I didn't feel that he was looing after my interests enough.

November 18, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service
I am in Sydney
I ordered a strap on a Thursday after 12pm it was delivered on the Friday
Way to beat amazon
Good job

November 15, 2018
Unprompted review
Rated 5 out of 5 stars

By far the most amazing service I have…

By far the most amazing service I have ever received. I had very specific set up requirements and within an hour of paying for my guitar I had a guitar tech contact me to confirm what I wanted. The guitar arrived in two days exactly as I had specified. Bear in mi d that I live almost two states away from the shopfront. I would not shop anywhere else.

November 14, 2018
Unprompted review

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