ActiveGameHost Reviews 111

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I got many server from them, 2 at the momment for 7Days To Die. Everytime i got an issue the customer service is pretty fast to fix it when online. Price are not high at all

Rated 5 out of 5 stars

Ive been here 3 in different events, and always have great support, servers are stable and lag free. (only some times you get little lag spikes) Cost is good, could do better instead of 25 people inc... See more

Rated 4 out of 5 stars

Has a little but of server lag with ark but otherwise good service even with full upgraded cores and such minimal mods and it can have hiccups at times. But its still very solid service. The backend t... See more

Rated 5 out of 5 stars

I have been using AGH for years now. I wouldn't choose to go anywhere else. I use them for ARK and 7days servers. Their admin panel is fantastic. But the best part is their customer service. They are... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

Finding the best premium Ark Server hosting provider can be tricky. All of our customers receive the same level of support. With so many options it can be hard to choose. ActiveGameHost gives you premium features at an affordable price. Our company has...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I am runming a 7 days to die sever and…

I am runming a 7 days to die sever and am so far quite happy with the service, and the pricing is excellent.

I am very happy with the file manager, and having full FTP access.

So far the only things I might wish for would be an option for increased memory, and more hosting locations. I am in Silicon Valley, and I would like to see something in San Jose, SF, or at least So Cal.

But tgats,about it.

March 6, 2020
Unprompted review
Rated 4 out of 5 stars

Good service, good price.

Loved everything so far. Only downsides is sometimes a tiny bit of lag on the server, and I don't see an option to change the recurring from monthly to a multi-month plan.

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great pricing and support

Great pricing, easy set up and maintenance, no headaches, and very responsive and helpful support. ActiveGameHost has been a great provider for our small, private servers.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great

Great service, low ping (even playing from brazil i get sub 50 ping) and fair pricing. 10/10 recommended.

February 10, 2020
Unprompted review
Rated 1 out of 5 stars

Setting up the server is a major hassle with very poor customer support.

Setting up the server has been a nightmare. First time couldnt get it to work no idea why. Reinstalled several times, each time with server settings all set identically the same and finally it works on the 3rd or fourth try. Contacted support for help both times, and both times they were very short an unhelpful. It was like I was bothering them, or my questions were dumb and unimportant. Would not recommend.

January 13, 2020
Unprompted review
ActiveGameHost logo

Reply from ActiveGameHost

We checked the email on file and we were unable to find anything unhelpful. Our support rep actually gave you a very detailed and informative response and you rated that response from our support staff a full 5/5 stars. We are sorry if someone said something to offend you but sometimes text can get taken out of context vs someone speaking and being able to hear their vocal tones. Is there something we can do to change your mind or make up this misunderstanding?

Rated 5 out of 5 stars

AGH has been amazing

AGH has been amazing. My server never has issues, good ping, etc. They also have to deal with my lack of knowledge and walk me through my settings. They've been amazing

December 25, 2019
Unprompted review
Rated 5 out of 5 stars

Stable server

Stable server, easy to understand control panel, freedom to config your server however you want. Will continue to use!

December 16, 2019
Unprompted review
Rated 4 out of 5 stars

latest information

The person I chatted with recently was very good and helpful ,that has not always been the case ,I'm glad I got that person!

December 12, 2019
Unprompted review
Rated 5 out of 5 stars

Really simple user interface

Really simple user interface. Adding and installation of mods is super simple. All around easy, this is the second host I have used in the last month as a first time ark server owner. And active game host blows the competition out of the water

December 7, 2019
Unprompted review
Rated 5 out of 5 stars

Best in Class

In life you get to understand that nothing is perfect. A toaster can have issues. Well my setup had issues. The reason I am offering 5 stars is that things happen, but for the value of service this place is amazing. Exceptionally fast turn around time on tickets and exceptional customer service in a world where a ticket will normally get you a 24-48 hour wait time.

Once up and running this has been exceptionally smooth. I've used the service in the past and I have never felt I received a better bang for the buck than with Active GameHost.

November 17, 2019
Unprompted review
Rated 5 out of 5 stars

server up-time is on point

server up-time is on point, if you have an issue and send a message to support they respond quickly and efficiently much quicker then any other service I've used.

November 17, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look