3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At t... See more
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Review summary
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Reviews shaping this summary
ActiveGPS are very efficient & very helpful as a supplier. I highly recommend them as a tech provider, with great product knowledge, the delivery was perfect, regular updates via email to me, easily &... See more
Company replied
Very clear website as I needed a dashboard mount for my very old nuvi sat and it was easy to find. Delivery was fantastically quick....2 days over a weekend, so excellent service as well
Company replied
Fantastic service. I had struggled for months trying to select a marine transducer and ActiveGPS were the only company I could find with an advice service. The questionnaire I needed to complete req... See more
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Company details
Written by the company
ActiveGPS.co.uk first launched on 31st March 2005, marking the beginning of our journey as a dedicated online retailer for GPS and satellite navigation products. More than two decades later, we remain incredibly grateful to the many customers across the UK and around the world who have trusted us with their purchases. Your support is genuinely appreciated. Our e‑commerce store serves both consumers and businesses, offering a comprehensive range of GPS‑based products, accessories, and maps. We proudly stock leading brands including Garmin, TomTom, BlackVue, Mio, Snooper, and Road Angel. We specialise in satellite navigation (sat nav) and GPS (Global Positioning System) technology. Our product range includes devices and accessories for cars and vans, motorcycles, trucks/HGVs, motorhomes, and caravans. We also supply a wide selection of GPS‑enabled equipment such as speed camera detectors, dash cams, handheld GPS units, marine chartplotters, and fishfinders. ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Company Registration Number: 05200677 VAT Number: GB 834 2222 57
Contact info
47 Caverstede Road, PE4 6EX, Peterborough, United Kingdom
- 01733 777623
- sales@activegps.co.uk
- www.activegps.co.uk
4.7
Excellent
471 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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A company to be trusted and applauded.
I recently purchased a particular wiring pack from ActiveGPS to enable me to have my SatNav device hardwired to my vehicle.
Within a few days my purchase arrived, but when checking it, I realised one of the wire connections was not appropriate for what I needed.
After contacting ActiveGPS to explain this issue, they agreed (without quibble) to allow me to return the product for a full refund.
My refund was deposited into my bank account within 5 days of ActiveGPS receiving the returned wiring pack.
I consider that to be the actions of a good, honest, and reliable company. Well done ActiveGPS.
May 22, 2025
Reply from ActiveGPS
Despite us needing to refund you for your purchase. Thank you Paul for taking the time to leave a TrustPilot review and naming us a "good, honest, and reliable company". Thank you again.
Stellar Seller.
Easy to buy from. Quick despatch. Well packaged. Very pleased with my purchase.
June 3, 2025
Reply from ActiveGPS
Thank you for calling us a 'Steller Seller' and that our website was easy to buy from and that your order was well packaged with quick dispatch. Thank you for taking the time to leave a TrustPilot review.
Reply from ActiveGPS
We are pleased to read that your purchase via our website was easy and that delivery was quick. Thank you for taking the time to leave a TrustPilot review.
Good quality car power cable 👌
Arrived as promised, well packed, and very good quality. Fitted to my garmin drivesmart76 , and all up and running well. Very pleased.
June 2, 2025
Reply from ActiveGPS
Excellent to hear that your purchase from ActiveGPS.co.uk got your Garmin DriveSmart 79 up and running well. Thank you for taking the time to leave a TrustPilot review.
I changed my order before delivery and…
I changed my order before delivery and it was accommodated without fuss.
Excellent service.
May 23, 2025
Reply from ActiveGPS
We are pleased to read you received excellent service from ActiveGPS.co.uk and that your order was changed without any fuss. Thank you for taking the time to leave a TrustPilot review.
Trouble free order
Trouble free order, arrived sooner than I expected and items were exactly as described.
May 10, 2025
Reply from ActiveGPS
We are delighted to read that your order from ActiveGPS.co.uk was trouble free, arrived sooner then you expected and the ordered items were exactly as described on our website. Thank you for taking the time to leave a TrustPilot review.
Easy to find the correct maps on the…
Easy to find the correct maps on the Website. Good step by step guide to find the correct Satnav and the list of Micro SD cards available.
May 1, 2025
Reply from ActiveGPS
We are pleased to read that you found navigating our website easy to fine and purchase the correct map for use with your sat nav. Thank you for taking the time to leave a TrustPilot review.
Good Comms and works
May 1, 2025
Reply from ActiveGPS
We are delighted to read that your received a "Good Comms" from ActiveGPS following you placing your order. Thank you for taking the time to write and post a TrustPilot review for your order from ActiveGPS.co.uk.
The mount seems absolutely fine
The mount seems absolutely fine - just as I'd hoped. Although not the fault of ActiveGPS, I had a long wait because it got stuck in Royal Mail's system.
April 28, 2025
Reply from ActiveGPS
Thank you for taking the time to write a TrustPilot review for your order from ActiveGPS.co.uk. We are sorry to read that your delivery took longer than you expected as it transited through the Royal Mail network. We spoke to Royal Mail during the week of the end of April / beginning of May 2025. Royal Mail confirmed that staff shortages was the reason for the delay. We can only apologise on behalf of Royal Mail for the delay in your delivery.
Reply from ActiveGPS
We are delighted that you received "Good price and delivery on time" from ActiveGPS.co.uk. Thank you for taking the time to leave a TrustPilot review of your online order from ActiveGPS.
Reply from ActiveGPS
Thank you for taking the time to leave a TrustPilot review. We are delighted to read you received a "Good service" from ActiveGPS.co.uk.
Excellent genuine products
Very quick delivery and the cable worked perfect. Genuine products here.
March 31, 2025
Reply from ActiveGPS
Thank you for taking the time to write a TrustPilot review for your purchase from ActiveGPS.co.uk. We pride ourselves to only sell genuine manufactured products, accessories and maps. Fantastic to also read you received your ordered cable via very quick delivery too.
Brilliant company to deal with
Brilliant company to deal with. I had many many questions about an older GPS mounting system that required multiple emails back and forth.
ActiveGPS always replied quickly and where extremely helpful.
March 13, 2025
Reply from ActiveGPS
Thank you for calling us a "Brilliant company to deal with", We are extremely pleased to read that your questions were answered quickly and were extremely helpful in aiding you make the correct mounting solution and purchase from ActiveGPS.
Reply from ActiveGPS
Thank you for taking the time to write a TrustPilot review for your order from ActiveGPS.co.uk. We are delighted to read you encountered "simplicity when ordering and speedy delivery" with ActiveGPS.
Brilliant
My charger for my garmin truck sat nav had got damaged, found activate GPS online ordered a new charger 2days on doorstep fantastic service, 👏
March 11, 2025
Reply from ActiveGPS
Thank you for taking the time to leave a TrustPilot review for your recent order. We are pleased to read that found our service to be 'fantastic'.
Great case for the Garmin Zumo XT2
Great case for the Garmin Zumo XT2 and delivered really quickly. Highly recommended
February 10, 2025
Reply from ActiveGPS
We only sell genuine Garmin accessories for the Garmin range of sat navs. Thank you for your TrustPilot review and highly recommending us.
Supplied what I needed.
They had the items I was needing when several others did not. Delivery was within a few days and the items are as requested.
February 5, 2025
Reply from ActiveGPS
We are pleased that we could fulfill your order when other online retailers could not. Thank you for taking the time to write a TrustPilot review for your order.
Great service informed all the way…
Great service informed all the way along.from ordering to delivery
February 3, 2025
Reply from ActiveGPS
We are delighted that you received 'Great service' from ActiveGPS.co.uk and were kept informed from ordering through to delivery. Thank you for taking the time to leave a TrustPilot review of your online order from ActiveGPS.
The correct part delivered on time.
January 6, 2025
Reply from ActiveGPS
We are pleased to read that the correct part was delivered to you on time. Thank you for taking the time to write a TrustPilot review for your purchase from ActiveGPS.
Reply from ActiveGPS
Perfect that we delivered 'Exactly as required'. We are also pleased that you received 'satisfactory delivery'. Thank you for taking the time to leave a TrustPilot review for your order from ActiveGPS.co.uk.
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