3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
ActiveGPS are very efficient & very helpful as a supplier. I highly recommend them as a tech provider, with great product knowledge, the delivery was perfect, regular updates via email to me, easily &... See more
Company replied
Very clear website as I needed a dashboard mount for my very old nuvi sat and it was easy to find. Delivery was fantastically quick....2 days over a weekend, so excellent service as well
Company replied
Fantastic service. I had struggled for months trying to select a marine transducer and ActiveGPS were the only company I could find with an advice service. The questionnaire I needed to complete req... See more
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Company details
Written by the company
ActiveGPS.co.uk first launched on 31st March 2005, marking the beginning of our journey as a dedicated online retailer for GPS and satellite navigation products. More than two decades later, we remain incredibly grateful to the many customers across the UK and around the world who have trusted us with their purchases. Your support is genuinely appreciated. Our e‑commerce store serves both consumers and businesses, offering a comprehensive range of GPS‑based products, accessories, and maps. We proudly stock leading brands including Garmin, TomTom, BlackVue, Mio, Snooper, and Road Angel. We specialise in satellite navigation (sat nav) and GPS (Global Positioning System) technology. Our product range includes devices and accessories for cars and vans, motorcycles, trucks/HGVs, motorhomes, and caravans. We also supply a wide selection of GPS‑enabled equipment such as speed camera detectors, dash cams, handheld GPS units, marine chartplotters, and fishfinders. ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Company Registration Number: 05200677 VAT Number: GB 834 2222 57
Contact info
47 Caverstede Road, PE4 6EX, Peterborough, United Kingdom
- 01733 777623
- sales@activegps.co.uk
- www.activegps.co.uk
4.7
Excellent
471 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Garmin replacement cables
Struggled to find the correct replacement cable for our dash cam, even buying alleged correct that didn't fit and having to return.
ActiveGPS supplied the correct fitting cables promptly.
January 2, 2025
Reply from ActiveGPS
We pride ourselves on only selling genuine accessories from the various manufactures that we sell products and accessories for. Garmin of course being one of those. Excellent to read that you received the correct fitting cables for your Garmin Dash Cam with prompt delivery. Thank you for your time to write and post a TrustPilot review.
Reply from ActiveGPS
Thank you for taking the time to leave a TrustPilot for your order from ActiveGPS.co.uk. We are pleased to read you received a 'Good service' and 5 star review.
They had the garmin products that I…
They had the garmin products that I needed, and shipped them out quickly. Excellent service and easily navigable website.
December 19, 2024
Reply from ActiveGPS
Thank you for your compliment on our easy to navigate website. We are delighted to read that your received 'Excellent service' and that we had the Garmin products that you needed. Thank you for your TrustPilot review of our service.
Reply from ActiveGPS
Thank you for your 5 star TrustPilot review. We pride ourselves for only selling genuine products, accessories and maps. We do not sell third-party products, accessories and maps.
Quick efficient service
Quick efficient service, exactly what I required ,good product
December 3, 2024
Reply from ActiveGPS
We are delighted to read that your received a 'Quick efficient service' and received exactly what you required. Thank you for taking the time to write and post a TrustPilot review for your order from ActiveGPS.co.uk.
Reply from ActiveGPS
Fantastic to read that your received 'Everything as promised' and called us for 'Simply best service'. Thank you for your 5 star TrustPilot review.
Great service from ActiveGPS
ActiveGPS was able to supply an item that is not easy to obtain, and delivered promtly. Perfect and highly recommended.
November 4, 2024
Reply from ActiveGPS
We are pleased that we were able to supply an item that is not easy to obtain. We are delighted to read you wrote 'Perfect and highly recommended'. Thank you for taking the time to leave a TrustPilot review for your order from ActiveGPS.
Swift service and quick turnaround
Swift service and quick turnaround. The information you receive whilst doing your shopping online is incredible. Particularly information on what is compatible with your device. It makes you utilize it in many more ways than what you thought it can do!
October 30, 2024
Reply from ActiveGPS
We are pleased that you found that we not only offer a swift service but our online website provides comprehensive information. Our website is regularly updated with the latest information and compatibility with new(er) models. Thank you ever so much for taking the time to write a TrustPilot review for your recent purchase from ActiveGPS.co.uk, it's greatly appreciated.
Genuine Garmin part.
The mount for my Garmin nuvi performed exactly as described and turned out to be a genuine Garmin part.
Well done Active.GPS.
October 28, 2024
Reply from ActiveGPS
Thank you. We only sell genuine Garmin parts. Thank you for taking the time to write your TrustPilot review for your recent purchase from ActiveGPS.co.uk.
genuine goods delivered promptly
October 21, 2024
Reply from ActiveGPS
Thank you for leaving a TrustPilot review. We pride ourselves for selling only genuine products, accessories and maps. We are pleased your order was delivered promptly. Thank you.
goods as described well packed and…
goods as described well packed and sealed quick delivery would use again when needed
October 16, 2024
Reply from ActiveGPS
Thank you for taking the time to write a TrustPilot review. We are pleased that you found your order was as described on our website. Was well packed and sent via quick delivery.
Very clear on returns policy
October 2, 2024
Excellent customer service
Tried to order gps belt clip online but had issues making the payment. Phoned activegps, who took my order over the phone, product arrived the following day. Very pleased with purchase, does exactly as described. Excellent customer service and delivery.
September 23, 2024
Reply from ActiveGPS
Thank you for taking the time to write a TrustPilot review following your purchase and subsequent delivery. We are delighted to read we provided you with "Excellent customer service and delivery".
Very pleased with our purchase.
September 17, 2024
Reply from ActiveGPS
We are delighted to read that you are very pleased with your purchase. Thank you for taking the time to write a TrustPilot review.
A really easy way of buying shower door…
A really easy way of buying shower door seals.I measured the gaps between the door and the wall and the door and the bath.A Great selection of seals with different sizes allowing for different size gaps.Really informative information of how to measure and fit.I was really impressed too at how easy these seals are to fit.
What I really liked too was the fact that if your door has a different size gap at either end then these guys also make seals to fit perfectly.
I ordered on the Monday and recieved my seals on the Wednesday. I highly recommend this company and wouldn't hesitate to buy from them again.
5 star experience.Thanks guys.
September 9, 2024
Reply from ActiveGPS
We are pleased to read your order was well packed and you received rapid delivery. Thank you for taking the time to write a TrustPilot review for your recent purchase from ActiveGPS.co.uk
Difficult to use Sat Nav
I needed the sat nav for a site I had a caravan book for. I found the sat nav impossible to use. I couldn't enter a post code in. And when I put the area in, I could find the place in the listing. More practice with it may help otherwise I wouldn't recomend it.
August 27, 2024
Reply from ActiveGPS
Thank you for your TrustPilot review. We are pleased to read we provided you with an excellent product and service.
Reversing camera arrived promptly and…
Reversing camera arrived promptly and as described.
September 2, 2024
Reply from ActiveGPS
We are pleased to read that your purchased "Reversing camera arrived promptly and as described." Thank you for taking the time to write a TrustPilot review for your recent purchase from ActiveGPS.co.uk.
Quick delivery/Excellent Customer Service
Purchased a satnav holder! Quick delivery & excellent customer service when I called with a query.
August 27, 2024
Reply from ActiveGPS
We are delighted to read that you received "Quick delivery & excellent customer service" after you ordered from ActiveGPS.co.uk. Thank you for taking the time to write a TrustPilot review for your recent purchase.
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