3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At t... See more
Company replied
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Review summary
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Reviews shaping this summary
ActiveGPS are very efficient & very helpful as a supplier. I highly recommend them as a tech provider, with great product knowledge, the delivery was perfect, regular updates via email to me, easily &... See more
Company replied
Very clear website as I needed a dashboard mount for my very old nuvi sat and it was easy to find. Delivery was fantastically quick....2 days over a weekend, so excellent service as well
Company replied
Fantastic service. I had struggled for months trying to select a marine transducer and ActiveGPS were the only company I could find with an advice service. The questionnaire I needed to complete req... See more
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Company details
Written by the company
ActiveGPS.co.uk first launched on 31st March 2005, marking the beginning of our journey as a dedicated online retailer for GPS and satellite navigation products. More than two decades later, we remain incredibly grateful to the many customers across the UK and around the world who have trusted us with their purchases. Your support is genuinely appreciated. Our e‑commerce store serves both consumers and businesses, offering a comprehensive range of GPS‑based products, accessories, and maps. We proudly stock leading brands including Garmin, TomTom, BlackVue, Mio, Snooper, and Road Angel. We specialise in satellite navigation (sat nav) and GPS (Global Positioning System) technology. Our product range includes devices and accessories for cars and vans, motorcycles, trucks/HGVs, motorhomes, and caravans. We also supply a wide selection of GPS‑enabled equipment such as speed camera detectors, dash cams, handheld GPS units, marine chartplotters, and fishfinders. ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Company Registration Number: 05200677 VAT Number: GB 834 2222 57
Contact info
47 Caverstede Road, PE4 6EX, Peterborough, United Kingdom
- 01733 777623
- sales@activegps.co.uk
- www.activegps.co.uk
4.7
Excellent
471 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Works as it holds the mio dashcam…
Works as it holds the mio dashcam secure and unlike the original one fixed with glue pad this replacement allows you to move it or swap if you were to change cars. Excellent company
August 27, 2024
Reply from ActiveGPS
Thank you taking the time to write a TrustPilot review of your recent order from ActiveGPS. We pride ourselves in only selling genuine manufactured products, accessories and maps. We are pleased to read to the purchased Mio MiVue Suction Cup Mount works better than the originally supplied adhesive mount.
Excellent service
Very helpful with information prior to making my purchase. Item arrived, as described, and within the timeframe I paid for. All-in-all an excellent service and I would definitely recommend and use again if required. It's refreshing these days to received such good service. Thank you.
August 19, 2024
Reply from ActiveGPS
Fantastic to read that you received "Excellent service" from ActiveGPS prior to placing your order and that your order arrived with the time frame that you paid for. Thank you for taking the time to write your TrustPilot review.
Excellent feedback
Excellent feedback, prior to order being placed.
GTM36 , replaces GTM25 with an intermittent power supply.
It turned out that the Traffic Message Channel wire had been broken as well.
So, now Traffic and power work without interruption.
Very pleased. Thank you James.
Cheers Peter
August 15, 2024
Reply from ActiveGPS
Thank you Peter for taking the time to leave feedback on TrustPilot for your purchase of a Garmin GTM 36. We're delighted to hear that the purchase provided you with traffic information and that you are "very pleased" with the service that you received from us, especially James, prior to your purchase.
Excellent service
I bought a europe sd card for my garmin Sat nav, it arrived promptly and was securely packaged. It works great so no need to buy another sat nav.
August 12, 2024
Reply from ActiveGPS
Thank you for taking the time to write a TrustPilot review of your order from ActiveGPS. We are pleased to hear it arrived promptly and provided you with the latest Garmin City Navigator maps so you didn't need to buy another sat nav.
Disappointed
The new dash cam mount is not as good as the original for my Mini Dash Cam 2. The original was very small, self-adhesive and excellent. Unfortunately, due to windscreen replacement I needed a new mount. The new version is demountable but it is soooooo large. And quite expensive! Really disappointing.
August 12, 2024
Reply from ActiveGPS
I'm sorry to read that you were "Really disappointed" with your recent purchase from ActiveGPS. To provide you with some more information. We sell two different genuine Garmin windscreen mount options for the Garmin Dash Cam Mini 2. The suction cup version (you purchased) and the adhesive version (supplied with the Garmin Dash Cam Mini 2 from new). Both mounts are available to buy via the Garmin Dash Cam Mini / Mini 2 accessory webpage on ActiveGPS.co.uk: https://activegps.co.uk/garmin-dash-cam-mini-accessories.htm. The version you have purchased is designed to be removed with ease from the windscreen and reattached easily when required. Due to the suction cup mount requiring enough "suction" to stay on a vehicles windscreen and to also hold the weight of various Garmin Dash Cams, this mounts needs to be on the large size when compared to the original adhesive version. Thank you for your order and taking the time to leave your feedback.
Good service and easy to get orders…
Good service and easy to get orders communicated with me if a problem was good so 10/10and100%use again
August 8, 2024
Reply from ActiveGPS
We are delighted to read that you would "100% use again" and you gave us a "10/10". Thank you for your order and taking the time to leave some feedback based on your shopping experience with ActiveGPS.co.uk.
Reply from ActiveGPS
Thank you for recommending us. We are delighted to read to you received "Fast efficient service" and "First class product" from us. Thank you for placing your order online at ActiveGPS.co.uk. Thank you also for taking the time to leave some feedback for your order.
Item received really quick and it was…
Item received really quick and it was as described. Very pleased
July 15, 2024
Reply from ActiveGPS
We're pleased to read that you are very pleased with your order and your received your order really quickly. Thank you for placing your order online at ActiveGPS.co.uk. Thank you also for taking the time to leave some feedback for your order.
Good price
Good price, quick shipping and it works as it should. Sorted my satnav out it’s never worked so well
July 1, 2024
Reply from ActiveGPS
Fantastic to read that your purchase from ActiveGPS sorted your sat nav out and it was was priced well and quickly shipped to you. Thank you for your order and taking the time to leave some feedback.
Reply from ActiveGPS
We're pleased to read that the item you received was as described and your order was despatched promptly to you. Thank you for placing your order online at ActiveGPS.co.uk. Thank you also for taking the time to leave some feedback for your order.
Great selection and prices
Great selection and prices, quick delivery. Couldn’t ask for more!
June 10, 2024
Reply from ActiveGPS
We aim to offer our customers with a comprehensive range of products, accessories and maps with competitive prices. We are pleased to read that you found this to be case. Thank you for taking the time to write a TrustPilot review.
Reply from ActiveGPS
We are delighted to read that we provided you both with a 'great service' and a 'Very quick delivery' of your order. Thank you for taking the time to write a TrustPilot review for your purchase from ActiveGPS.co.uk.
Reply from ActiveGPS
Thank you for taking the time to write a TrustPilot review. We are delighted to read we provided you with a 'Great job as promised'.
Reply from ActiveGPS
We are delighted to read that you are very happy with your power cable and that is works as expected. Thank you for taking the time to write a TrustPilot review of your recent ActiveGPS.co.uk order.
Ask described
Ask described , genuine Garmin part so as exspected .
Slight delay with delivery due to person or persons on holiday.
June 4, 2024
Unprompted review
Reply from ActiveGPS
I'm sorry to read that was a slight delay with regards to delivery. We pride ourselves for selling only genuine Garmin products, accessories and maps. We don't sell third party imitation products, accessories and maps. Thank you for taking the time to leave a TrustPilot review.
Reply from ActiveGPS
We are pleased to read that you received a 'Fast delivery' of you order and that it was exactly what you ordered. Thank you for taking the time to write a TrustPilot review of your order from ActiveGPS.co.uk.
Excellent prices and speedy delivery.
May 16, 2024
Reply from ActiveGPS
We offer various different delivery options on the ActiveGPS.co.uk website. We are pleased to read you were happy with our 'speed delivery' and 'excellent prices'. Thank you for writing a TrustPilot review for your recent purchase..
Reply from ActiveGPS
We're pleased you received the correct items from us. Hopefully, we can supply you with more products in the future? Thank you for writing a TrustPilot review.
Reply from ActiveGPS
Thank you for taking the time to leave a TrustPilot review. Fantastic to read you found ActiveGPS to be reliable with a quick service.
Reply from ActiveGPS
Great to hear you received excellent service and your delivery time was very good too. Thank you for taking the time to post a TrustPilot review for your recent order.
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