3 or 4 years ago the contacts in the mini USB connector of my Samsung satnav's TA20 traffic antenna cable were worn out. The satnav itself was already a few years old but still worked perfectly. At t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
ActiveGPS are very efficient & very helpful as a supplier. I highly recommend them as a tech provider, with great product knowledge, the delivery was perfect, regular updates via email to me, easily &... See more
Company replied
Very clear website as I needed a dashboard mount for my very old nuvi sat and it was easy to find. Delivery was fantastically quick....2 days over a weekend, so excellent service as well
Company replied
Fantastic service. I had struggled for months trying to select a marine transducer and ActiveGPS were the only company I could find with an advice service. The questionnaire I needed to complete req... See more
Company replied
Company details
Written by the company
ActiveGPS.co.uk first launched on 31st March 2005, marking the beginning of our journey as a dedicated online retailer for GPS and satellite navigation products. More than two decades later, we remain incredibly grateful to the many customers across the UK and around the world who have trusted us with their purchases. Your support is genuinely appreciated. Our e‑commerce store serves both consumers and businesses, offering a comprehensive range of GPS‑based products, accessories, and maps. We proudly stock leading brands including Garmin, TomTom, BlackVue, Mio, Snooper, and Road Angel. We specialise in satellite navigation (sat nav) and GPS (Global Positioning System) technology. Our product range includes devices and accessories for cars and vans, motorcycles, trucks/HGVs, motorhomes, and caravans. We also supply a wide selection of GPS‑enabled equipment such as speed camera detectors, dash cams, handheld GPS units, marine chartplotters, and fishfinders. ActiveGPS.co.uk is a trading subsidiary of Active Alliance Limited. Company Registration Number: 05200677 VAT Number: GB 834 2222 57
Contact info
47 Caverstede Road, PE4 6EX, Peterborough, United Kingdom
- 01733 777623
- sales@activegps.co.uk
- www.activegps.co.uk
4.7
Excellent
471 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Got a good fast service and exact parts…
Got a good fast service and exact parts I needed. Thank you.
May 10, 2024
Reply from ActiveGPS
Fantastic to read you received the exact parts you needed and received a fast service from ActiveGPS too. Thank you for taking the time to write a review for your recent purchase.
you can speak to a person!
when you telephone them you actually get to speak to a human person who WILL help you
order sent quickly , thank you. Robert
May 8, 2024
Reply from ActiveGPS
Thank you Robert for taking the time to write your TrustPilot review for your recent purchase from ActiveGPS.
Reply from ActiveGPS
We're pleased to read that you received "Helpful advice" and "Rapid supply" when you made your purchase from ActiveGPS. Thank you for taking the time to write a TrustPilot review.
Reply from ActiveGPS
Thank you for taking the time to write a TrustPilot review for your order. Fantastic to hear you received "Excellent service" from ActiveGPS.co.uk.
Item has not arrived
Item has not arrived! Has it been sent? Can you track it for me please.
April 15, 2024
Reply from ActiveGPS
Your order was placed on Sunday 14th April 2024. We dispatched your order on Monday 15th April 2024. You choose our Economy delivery option. Your order was dispatched via Royal Mail 2nd Class. Typically, items sent via this method are delivered within 2-4 days. However, there are instances where delivery via Royal Mail 2nd Class has been known to take longer. In this instance we can only apologise on behalf of Royal Mail for the delay in your order being delivered to you. We have separately emailed you the Royal Mail tracking reference number. We would expect your order to be delivered to this week in Jersey. If your order hasn't arrived by the end of the week please reply to the email that we have sent you. Thank you.
I ordered an air vent sat at holder…
I ordered an air vent sat at holder which worked quite well. There is some movement when adjusting the satnav but works well. I would recommend this item.
April 11, 2024
Reply from ActiveGPS
The Garmin Air Vent mount holder is a popular item. We are pleased that you would recommend this item to other customers to buy. Thank you for your TrustPilot review and order placed at ActiveGPS.co.uk.
Absolutely fantastic
Absolutely fantastic great service all the way, I would highly recommend.......
April 9, 2024
Reply from ActiveGPS
We are delighted to read that we provided you with an "Absolutely fantastic great service all the way" and that you would "highly recommend". Thank you for taking the time to write a TrustPilot review.
The only site that had the spare part I…
The only site that had the spare part I needed other than import from USA. Pricey but saved the day.
April 2, 2024
Reply from ActiveGPS
We are pleased to read that we were the only website in the UK that could provide you with the spare part that you required and that we saved the day. Thank you for taking the time to leave a TrustPilot review of your recent order from ActiveGPS.
Reply from ActiveGPS
We aim to send customer orders the same working day in which they are received. We are pleased that we sent your order "quickly and efficiently". Thank you for taking the time to write a TrustPilot review.
Great service
April 2, 2024
Reply from ActiveGPS
Fantastic to read you received "Great service". Thank you for writing a TrustPilot review of your recent purchase from ActiveGPS.co.uk.
Great communication and fast delivery!
April 2, 2024
Reply from ActiveGPS
We are delighted to read that you received "Great communication and fast delivery!" from ActiveGPS. Thank you for taking the time to leave a TrustPilot review of your recent order.
So easy to order
So easy to order and check it is the right part for my dash cam model. I was over impressed that it was posted same day and here the next morning. That is service to be proud of. Very happy and would recommend
March 26, 2024
Reply from ActiveGPS
Thank you for taking the time to write a TrustPilot review. We are delighted to read that you are very happy with the service that you received from us.
Reply from ActiveGPS
All of the Garmin accessories we sell on the ActiveGPS.co.uk website are 100% genuine. Thank you for pointing that fact out. We are pleased you were also happy with the speed of the delivery.
Easy ordering system
Easy ordering system, price competitive, arrived on time and was exactly as specified. Will use again.
March 25, 2024
Reply from ActiveGPS
Thank for your TrustPilot review. It's fantastic to read that based on your recent order, you will use ActiveGPS.co.uk again to buy from.
Reply from ActiveGPS
Thank you for taking the time to leave a TrustPilot review for your recent purchase from ActiveGPS.co.uk. We are pleased to read you received a great item, excellent service and super fast delivery.
Product exactly as it should be
Product exactly as it should be, arrived safe and undamaged, packaged really well and fast delivery
March 15, 2024
Reply from ActiveGPS
We only sell genuine product from the various manufacturers that we sell products, accessories and maps. To ensure that customers' receive the product in the same condition in which it was dispatched, we do use good packaging. Thank you for taking the time to leave a TrustPilot review for your recent purchase.
Reply from ActiveGPS
Thank you for taking the time to leave a TrustPilot review for your recent order from ActiveGPS.co.uk.
Good website and fast delivery.
March 12, 2024
Reply from ActiveGPS
We are pleased to read you found our website was good and received fast delivery of your order.
Excellent Service from beginning to endInformed all through process ,delivered…
Informed all through process ,delivered before dates stated excellent service and product very impressed.
March 19, 2024
Reply from ActiveGPS
We are delighted to read that you received "Excellent Service from beginning to end" from ActiveGPS.co.uk. Thank you for taking the time to write a TrustPilot review based on your personal experience.
Easy to order
Easy to order. Product in stock. Fast delivery and a great price. Many thanks!
March 8, 2024
Reply from ActiveGPS
Thank you for your TrustPilot review. You are very welcome. We are pleased to read that you found our website easy to order from and you received fast delivery of your order.
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